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Public Tickets

Sven Margref Expand/Collapse all RowsClosed   wpDataTables   Updated June 5, 2023 at 7:21pm   2 Most recent comment from Miloš Jovanović:Hi, Sven.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Zeba Lyra Euzebyo DatePicker / Calendar translation (pt-BR)Closed   wpDataTables   Updated June 5, 2023 at 7:13pm   9 Most recent comment from Miloš Jovanović:Hi, Zeba.I am happy to see that this helped.To be honest, it took me a few minutes as well to follow along and check all the lines,while i was testing this on my local Site, checking if anything got ... James Poindexter customer panelClosed   Amelia   Updated June 5, 2023 at 4:33pm   2 Most recent comment from Uroš Jovanović:Hello James,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, cu ... Bernz Amelia is not workingClosed   Amelia   Updated June 5, 2023 at 3:26pm   2 Most recent comment from Uroš Jovanović:Hello Bernz,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Martijn Duin TimesClosed   Amelia   Updated June 5, 2023 at 2:32pm   4 Most recent comment from Uroš Jovanović:Hello Martijn,For that purpose, you need to enable the "Use service duration for booking a time slot" option.Please test it out and let me know if it works or not.Looking forward to your reply. Graeme Brannen Amelia Customer Not Auto created on bookingClosed   Amelia   Updated June 5, 2023 at 1:38pm   14 Most recent comment from Uroš Jovanović:Hello Graeme,Thank you for the update on this.I tested it with my customer and it got created after booking an appointment.Please test it out from your end and provide me with an update on this. Sebastian Petrik FeatureClosed   Amelia   Updated June 5, 2023 at 1:36pm   2 Most recent comment from Aleksandar Vuković:Hello Sebastian.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Amelia has no way of limiting what the customers can see b ... Pattadon Customizing duration for each employee.Closed   Amelia   Updated June 5, 2023 at 1:26pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Pattadon.Let me know if there's anything else I can do to help. thomas Bracchetti theme diviClosed Pre-purchase questions for Amelia   Updated June 5, 2023 at 1:23pm   2 Most recent comment from Aleksandar Vuković:Hello Thomas.Thank you for reaching out to us.Amelia is compatible with the Divi builder, but please note that on some installations, the live preview is not available in the Live Editor mode. Ellie Doyle configurationClosed   Amelia   Updated June 5, 2023 at 1:19pm   3 Most recent comment from Miloš Jovanović:Hi, Ellie. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Jim Hawley Notification EmailsClosed   Amelia   Updated June 5, 2023 at 1:08pm   3 Most recent comment from Miloš Jovanović:Hi, Jim. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Marie Mouret Lafage email non recuClosed   Amelia   Updated June 5, 2023 at 12:44pm   2 Most recent comment from Aleksandar Vuković:Hello Marie.Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ... Leonardo Branco Amelia "Manage Consent" messageClosed   Amelia   Updated June 5, 2023 at 12:38pm   10 Most recent comment from Aleksandar Vuković:Hey Leo, you're welcome.It's not your fault. Caching plugins tend to concatenate scripts and CSS, so they mess with our styles and JS, causing the form to break.Our developers have been stru ... domunlb notification planningClosed   Amelia   Updated June 5, 2023 at 12:38pm   6 Most recent comment from Uroš Jovanović:Hello,Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the next couple of days. If you wish to come bac ... Isabel van der Meijde Customer LoginClosed   Amelia   Updated June 5, 2023 at 12:33pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Isabel.Let me know if there's anything else I can do to help.