As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Christian Stepien Collapsing a table on mobileClosed   wpDataTables   Updated August 28, 2023 at 11:59am   6 Most recent comment from Miloš Jovanović:Hi Christian,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Lucas Cardoso Unknown legend showing on ChartsClosed   wpDataTables   Updated August 28, 2023 at 11:20am   2 Most recent comment from Miloš Jovanović:Hi Lucas,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Julia Link to a specific eventClosed   Amelia   Updated August 28, 2023 at 11:01am   4 Most recent comment from Marko Davidović:Hello Julia,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... Maryam Wakili Limit appointment date to only 2 monthsClosed Pre-purchase questions for Amelia   Updated August 28, 2023 at 9:35am   2 Most recent comment from Uroš Jovanović:Hello Maryam,Thank you for expressing interest in the Amelia plugin.For this purpose, you can use the "Period available for booking in advance" option which can be set both globally and per service.Ho ... Kengi Szeto Disable this blocking actionClosed Pre-purchase questions for Amelia   Updated August 28, 2023 at 8:43am   3 Most recent comment from Marko Davidović:Hello Kengi Szeto, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is th ... Amandine Turrel configurer lien dans le mail clientClosed   Amelia   Updated August 28, 2023 at 8:34am   2 Most recent comment from Uroš Jovanović:Hello Amandine,Thank you for reaching out to us.For that purpose, you need to configure the URL at the " Customer Panel Page URL" on the Amelia/Settings/Roles/Customer page.Hope this helps you.Please ... Johan Seutens external files from cloudflare , big nogoClosed   Amelia   Updated August 28, 2023 at 8:10am   8 Most recent comment from Marko Davidović:Hello Johan,This is how it must work at this time in light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://fe ... Raphael Customer's Password Setting EmailsClosed   Amelia   Updated August 28, 2023 at 5:15am   2 Most recent comment from Marko Davidović:Hello Raphael, Thank you for reaching out to us. That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that ... RAQEEB AL-NAQEEB Break Hours Don't Work on Front-EndClosed   Amelia   Updated August 28, 2023 at 5:10am   3 Most recent comment from Marko Davidović:Hello RAQEEB, Thank you for reaching out to us. No worries what matters is that everything is fine and you have managed to set this up and should you have any further inquiries, we kindly request that ... Gerhard Neinert User FieldsClosed   Amelia   Updated August 28, 2023 at 5:10am   6 Most recent comment from Marko Davidović:Hello Gerhard, You can use custom fields for events also. When you click on the attendee-edit attendee you will see the custom fields data. Custom fields are tied to events and to appointments not to ... Robert Staddon 20 Minute Time SlotsClosed   Amelia   Updated August 28, 2023 at 5:09am   3 Most recent comment from Marko Davidović:Hello Robert, Thank you for reaching out to us. We are glad to hear that you have found a solution and that everything is working fine and should you have any further inquiries, we kindly request that ... GEORGIOS PostsClosed Pre-purchase questions for wpDataTables   Updated August 25, 2023 at 7:11pm   2 Most recent comment from Miloš Jovanović:Hi GEORGIOS, As the custom posts/fields, are a part of the WordPress database; pulling this data can only be done through MySQL query-based tables. Please note: Using this plugin feature requires at ... Marc Garcia Payment Link Not ShowingClosed   Amelia   Updated August 25, 2023 at 1:55pm   10 Most recent comment from Miloš Jovanović:Hi Marc,You're welcome.It is no problem at all, we are happy to help.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to open new t ... Juergen Tolksdorf One event spread across multiple datesClosed   Amelia   Updated August 25, 2023 at 12:23pm   4 Most recent comment from Uroš Jovanović:Hello Juergen,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https: ... Rick Heijster JavaScript hook window.beforeConfirmedBooking not working anyoreClosed   Amelia   Updated August 25, 2023 at 12:02pm   4 Most recent comment from Uroš Jovanović:Hello Rick,We have noted this and passed it to our developers to have this resolved.Thank you for your patience.In the meantime, please let us know if you have any other questions.