As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

capkeltiek Plugin OUT OF ORDER and DISABLED after upgrade to 6.6Closed   Amelia   Updated August 29, 2023 at 8:55am   3 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.This sound like it was just a caching issue and we are glad to hear that everything is working now and should you have any further inquiries, we kindly request ... Francesca Kendall Appt export doesnt match apptsClosed   Amelia   Updated August 29, 2023 at 8:38am   7 Most recent comment from Uroš Jovanović:Hello Francesca,Our developers are working on this as soon as possible as we are looking at the possible cause of this issue.I appreciate your patience.In the meantime, please let us know if you have ... Robert Pothier customized tagsClosed   Amelia   Updated August 29, 2023 at 8:35am   2 Most recent comment from Uroš Jovanović:Hello Robert,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Marek separate email invitationClosed   Amelia   Updated August 29, 2023 at 8:07am   14 Most recent comment from Uroš Jovanović:Hello Marek,Can you please provide me with the screen recording of that process and I will assist with resolving this issue?Looking forward to your reply. Robert Pothier Catalog booking viewClosed   Amelia   Updated August 28, 2023 at 9:49pm   4 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us and for providing us with feedback on the catalog booking form.As Francesca said, you can use the 1.0 catalog booking form with the following shortcode:[a ... Adnane CalendarClosed   Amelia   Updated August 28, 2023 at 9:30pm   2 Most recent comment from Uroš Jovanović:Hello Adnane,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... ronnie adams Deleting Appointments Still In CalendarClosed   Amelia   Updated August 28, 2023 at 8:59pm   4 Most recent comment from Uroš Jovanović:Hello Ronnie,It most definitely is that, but to be sure, I will reach out to our developers to see if they can provide us with more information on this.In the meantime, please let me know if you hav ... fei column width adjustmentClosed   wpDataTables   Updated August 28, 2023 at 3:37pm   2 Most recent comment from Miloš Jovanović:Hi fei,I think you are using Simple Table type, since they are the only ones that can be dragged for the width, right?-There are two ways how you can control the width of Simple Table columns. 1.  Y ... Nick Abela Pre-Fill FieldsClosed   Amelia   Updated August 28, 2023 at 3:06pm   2 Most recent comment from Uroš Jovanović:Hello Nick,Thank you fo reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... tnconnect Warning: WDTGravityIntegrationClosed   Gravity Forms integration for wpDataTables   Updated August 28, 2023 at 3:04pm   4 Most recent comment from Miloš Jovanović:Hi tnconnect, I am delighted to hear that this has been resolved. Thank you for letting us know.  Anything else that we could assist with, please don't hesitate to create new tickets.   I want ... Ron Demkes Getting the picture from the foreign key, not the URLClosed   wpDataTables   Updated August 28, 2023 at 2:47pm   4 Most recent comment from Miloš Jovanović:Hi Ron,you're welcome, i am happy to help.Anything else that we could assist with, please don't hesitate to create new tickets.Thank you. Ranjan Kumar Tiwari I want to add 25 Minutes MeetingClosed   Amelia   Updated August 28, 2023 at 2:29pm   2 Most recent comment from Stefan Petrov:Hello Ranjan,thanks for reaching out to us.In the general settings, you have the option called Default Time Slot Step. If you set this 5 minutes, in the services tab, you will have the option to selec ... Alexandre Beninger email login for gift cardsClosed   Amelia   Updated August 28, 2023 at 1:37pm   4 Most recent comment from Miloš Jovanović:Hi Alexandre, Thank you for clarifying the use case, i am sorry but i am still not understanding how you set up this system for the gift cards. - Can you try to elaborate and clarify a bit more, who ... Pablo Terms and conditions not clickableClosed   Amelia   Updated August 28, 2023 at 12:40pm   3 Most recent comment from Marko Davidović:Hello Pablo, Thank you for reaching out to us.We are glad to hear that everything is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each quest ... Alvhome Employee with several locationClosed   Amelia   Updated August 28, 2023 at 12:40pm   4 Most recent comment from Marko Davidović:Hello Alvhome,You are most welcome, and we are glad if we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, plea ...