As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Margarita Custom fields on the Step 1 of the formClosed   Amelia   Updated September 28, 2023 at 7:32am   2 Most recent comment from Stefan Petrov:Hello Margarita,Thanks for reaching out to us.When it comes to the custom fields, these fields will be visible at the end of the booking form, where a customer needs to enter the credentials, like fir ... Gauthier Duplicate translation parameters for each wordpress websiteClosed   Amelia   Updated September 28, 2023 at 7:02am   7 Most recent comment from Marko Davidović:Hello Gauthier,We thank you for your suggestion and hopefully, this will have plenty of votes and it will be implemented in the future.Should you have any further inquiries, we kindly request that yo ... Temper green labels (number of total approved appointments) What about total cancelled and total no-shows etc?Closed   Amelia   Updated September 28, 2023 at 6:14am   2 Most recent comment from Marko Davidović:Hello Oliver, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time our developers can not accept personal customization requests. There is po ... CARLOS ATRISTAIN Follow to the public ticket #3482268 (Not mine) CRITICAL BUG - Packages are Completely brokenClosed   Amelia   Updated September 28, 2023 at 5:50am   2 Most recent comment from Marko Davidović:Hello CARLOS, Thank you for reaching out to us.Did you update to 6.7 version? This should be resolved in this version if you still have some issue please let us know so that we can check with our deve ... Mónica Know how worksClosed Pre-purchase questions for wpDataTables   Updated September 27, 2023 at 6:15pm   8 Most recent comment from Miloš Jovanović:Hi Mónica, If you want to have these Advanced Filters for the Table, in this Demo we placed it above the Table, but they can be placed also as footer or header, in that case you need the Premium ver ... Ignacio de la Torre Activation problemClosed   wpDataTables   Updated September 27, 2023 at 4:09pm   8 Most recent comment from Miloš Jovanović:Hi Ignacio,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great d ... Eugen Create new Row between existing rowsClosed   wpDataTables   Updated September 27, 2023 at 4:07pm   2 Most recent comment from Miloš Jovanović:Hello,Apology for a late reply.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3484129/ For future reference, plea ... Paul Looking for an awesome blog post? I'm here to write for you.Closed Pre-purchase questions for wpDataTables   Updated September 27, 2023 at 4:04pm   2 Most recent comment from Miloš Jovanović:Hello. Thank you for this offer. Our company policy does not allow sponsored Posts / Reviews, or guest Posts, but we are open only to white-hat link exchanges with relevant and high-quality websites.� ... Kaarup Assistance with Modifying Content DisplayClosed   wpDataTables   Updated September 27, 2023 at 3:48pm   3 Most recent comment from Miloš Jovanović:Hi Jens,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Simon Whyatt Multiple bookings in the same slotClosed   Amelia   Updated September 27, 2023 at 2:04pm   4 Most recent comment from Uroš Jovanović:Hello Simon,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Adam O. Shortcodes for booking form 2.0Closed   Amelia   Updated September 27, 2023 at 1:06pm   6 Most recent comment from Uroš Jovanović:Hello Adam,I will respond to the other ticket that you created for this purpose as soon as possible. Peter Comino Double BookingClosed   Amelia   Updated September 27, 2023 at 12:49pm   8 Most recent comment from Uroš Jovanović:Hello Peter,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Eduardo Fonseca phone field for booking with issuesClosed   Amelia   Updated September 27, 2023 at 12:09pm   4 Most recent comment from Uroš Jovanović:Hello Eduardo,Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a ... Jared Rendell Display, Grouping, and CalculationsClosed   wpDataTables   Updated September 27, 2023 at 11:29am   4 Most recent comment from Miloš Jovanović:Hi Jared,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Wing Control the workload of staffClosed Pre-purchase questions for Amelia   Updated September 27, 2023 at 11:23am   2 Most recent comment from Marko Davidović:Hello Wing, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. You can only set capacity per service appointment not per day. We encourage yo ...