As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Vlad Emails sent to customersClosed   Amelia   Updated October 23, 2023 at 9:01am   5 Most recent comment from Jana:Jana Richelshagen ist eine hochqualifizierte Expertin für Psychotherapie, Coaching und öffentliche Kommunikation. Mit einem tiefen Verständnis der menschlichen Psychologie hilft sie ihren Klienten, ... Dustin Amelia is No longer working properlyClosed   Amelia   Updated October 23, 2023 at 7:40am   2 Most recent comment from Marko Davidović:Hello Enri Mar, Thank you for reaching out to us.We are not sure that this is possible. We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will conta ... Andrei Code to prefill booking fields via url parametersClosed   Amelia   Updated October 23, 2023 at 7:35am   2 Most recent comment from Marko Davidović:Hello Andrei, Thank you for reaching out to us.This is possible already when customer is connected to Wp user the data field will be populated automatically. We have option called Automatically crea ... Sofie Amelia is not adding a new WordPress user when a customer set an appointmentClosed   Amelia   Updated October 23, 2023 at 7:23am   10 Most recent comment from Stefan Petrov:Hello Sofie,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to ... Muhammad Khan Image SizesClosed   Amelia   Updated October 23, 2023 at 6:52am   9 Most recent comment from Stefan Petrov:Hello Muhammad,You are welcome, i'm glad that i could help.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! André No aparecen los Marcadores de nombre del cliente en las notificaciones de correoClosed   Amelia   Updated October 23, 2023 at 6:46am   2 Most recent comment from Marko Davidović:Hello André, Thank you for reaching out to us.We are glad to hear that everything is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each ques ... Benjamin Tauscher ReportingClosed   Amelia   Updated October 23, 2023 at 6:22am   6 Most recent comment from Marko Davidović:Hello Benjamin,Thank you for the suggestion, we hope that it will have a lot of votes and that this will be implemented in the future.Should you have any further inquiries, we kindly request that you ... Jereme Downs Cumulative Data on ChartClosed   wpDataTables   Updated October 23, 2023 at 4:20am   4 Most recent comment from Miloš Jovanović:Hello Jereme,Just following up.Thank you very much for sharing the workaround with us. We made a note of it and other users can also find it on this public ticket.Thanks again. vagtarap Backup / ExportClosed   wpDataTables   Updated October 23, 2023 at 4:16am   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Kenneth Sim Add-On RequestClosed   wpDataTables   Updated October 23, 2023 at 4:12am   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Kevin Weir Filter SupportClosed   wpDataTables   Updated October 23, 2023 at 3:41am   4 Most recent comment from Miloš Jovanović:Hi Kevin,Just following up. I am delighted to hear that this has been resolved. Thank you for letting us know. Apologies for the waiting time on your other remaining ticket, we will get to it as quic ... HARIHAR NAGARAJAN Generate Table not workingClosed   wpDataTables   Updated October 23, 2023 at 3:38am   11 Most recent comment from Miloš Jovanović:Hi Hariar,You're welcome.We will be here if you require any further assistance from our end.Thank you. Stephen Hall Looking for a WP Datatables DeveloperClosed Pre-purchase questions for wpDataTables   Updated October 20, 2023 at 6:15pm   2 Most recent comment from Miloš Jovanović:Hi Stephen,Our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near fu ... Marco Pre purchaseClosed Pre-purchase questions for Amelia   Updated October 20, 2023 at 4:13pm   2 Most recent comment from Uroš Jovanović:Hello Marco,Thank you for reaching out to us.Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store.  If you need to cancel the ... DesignBurst Limited Can you make the popup exit easier?Closed   Amelia   Updated October 20, 2023 at 3:06pm   6 Most recent comment from Stefan Petrov:Hello DesignBurst,I'll make sure that i forward this information /request, as well.Looking forward to hearing from you soon.Have a nice day!