Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store.
If you need to cancel the licence, go to "My licences", then find the licence you need,
hit the "three dots" at the top right,
and here you will see the "Cancel Subscription" button :
If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired), but you won't be able to receive new updates, and you won't have access to premium support.
If I purchase the license for 1 year, can I continue to use the plugin after the expiry date without using the support?
Hello Marco,
Thank you for reaching out to us.
Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store.
If you need to cancel the licence, go to "My licences", then find the licence you need,
hit the "three dots" at the top right,
and here you will see the "Cancel Subscription" button :
If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired), but you won't be able to receive new updates, and you won't have access to premium support.
Kind Regards,
Uros Jovanovic
[email protected]
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