As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

sivakumar about amelia-doubtsClosed Pre-purchase questions for Amelia   Updated November 15, 2023 at 5:54pm   3 Most recent comment from Uroš Jovanović:Hello, Just a small follow up. If we understood all the points of your use-case,  1. we presume you will need each counselling Center/each Branch to have a "Manager" that will only be able to see ... Matteo URL parameters?Closed   Amelia   Updated November 14, 2023 at 5:00pm   4 Most recent comment from Uroš Jovanović:Hello Matteo,If you have coding experience, you could check out our webhook and  API documentation and possibly configure it.Please let me know if you need further assistance. Elvis Sedic Range Picker bugClosed   wpDataTables   Updated November 15, 2023 at 1:46pm   14 Most recent comment from Miloš Jovanović:Hi Elvis,We did further testing with our QA Team and came to a conclusion.I apologise, this is actually not a bug, it is the current default/normal behaviour.For a Pie Chart, it only takes one String ... Matteo REFUNDClosed   Amelia   Updated November 14, 2023 at 4:35pm   4 Most recent comment from Uroš Jovanović:Hello Matteo,That is how the procedure goes.I hope that you will get your money back in less time.If you have any other questions, please let us know. Urs ErrorsClosed   Amelia   Updated November 14, 2023 at 1:41pm   14 Most recent comment from Miloš Jovanović:Hi Urs,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Shea Thompson Booking Shortcode BrokenClosed   Amelia   Updated November 14, 2023 at 10:13am   2 Most recent comment from Stefan Petrov:Hello Shea,Thanks for reaching out to us. I suppose you mean that the shortcodes are not working on the frontend? The booking form is not showing at all?Issues like this usually occur when there is a ... Shah Nawaz Select employee while bookingClosed   Amelia   Updated November 14, 2023 at 9:25am   4 Most recent comment from Marko Davidović:Hello Shah,Yes, of course, if you assign an employee to a service and you set this service in employee work hours all employees will be visible to your customers for that service.Best regards.  Ryan Reoccurring ClassesClosed   Amelia   Updated November 14, 2023 at 9:07am   6 Most recent comment from Stefan Petrov:Hello Ryan,You are welcome, thanks for the feedback.Please, feel free to reach out to us regarding any other questions or issues.Have a nice day! Fabian Notification / Number of BookingsClosed   Amelia   Updated November 14, 2023 at 8:37am   2 Most recent comment from Stefan Petrov:Hello Fabian,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,   ... Jahid Hasan Import USER's From Wordpress User SectionClosed   Amelia   Updated November 14, 2023 at 8:06am   2 Most recent comment from Uroš Jovanović:Hello Jahid,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Leah Rumaguera Customizing Booking FormClosed   Amelia   Updated November 14, 2023 at 6:55am   8 Most recent comment from Marko Davidović:Hello Leah,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Jereme Downs Displaying top X from wpDataTableClosed   wpDataTables   Updated November 14, 2023 at 4:30pm   9 Most recent comment from Miloš Jovanović:Hi Jereme,I got advised by our Developers, we have confirmation on what are the current possibilities, so i just wanted to make a small follow-up.1. One way you could approach this is to change this ... Thomas Traugott Table tools download emptyClosed   wpDataTables   Updated November 13, 2023 at 7:53pm   9 Most recent comment from Miloš Jovanović:Hi Thomas, To begin, I want to extend my heartfelt apologies for the delayed reply,  which is due to an unexpectedly high volume of inquiries.  We truly value your patience during this period. - Fo ... Jonathan Waters ExtrasClosed   Amelia   Updated November 13, 2023 at 6:35pm   2 Most recent comment from Uroš Jovanović:Hello Jonathan,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Miriam Group Bookings and private bookingsClosed   Amelia   Updated November 13, 2023 at 3:54pm   4 Most recent comment from Uroš Jovanović:Hello Miriam,Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully ...