As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Tomek Calendar filters at shortcodeClosed   Amelia   Updated December 5, 2023 at 7:38am   4 Most recent comment from Marko Davidović:Hello Tomek,Unfortunately, currently, this feature is not built-in in Amelia. This is the best solution that we can offer you at this time.In light of this, we encourage you to kindly consider submitt ... João Lopes Woocommerce MetadataClosed   Amelia   Updated December 4, 2023 at 11:38pm   6 Most recent comment from Uroš Jovanović:Hello João,Thank you for hte update.Glad to hear that hte issue has been resolved.Please let me know if you have any other questions. Ralph KAKOU Whatsapp NotificationClosed   Amelia   Updated December 4, 2023 at 11:08pm   4 Most recent comment from Uroš Jovanović:Hello Ralph,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Alex Warren Cart option not showing after upgradeClosed   Amelia   Updated December 4, 2023 at 8:17pm   2 Most recent comment from Uroš Jovanović:Hello Alex,Thank you for reaching out to us.For this purpose, you need to download the latest version of the Amelia plugin from the TMS Store,  then install that version, and also clear the cache and ... Sylvain Noel Services ConfigurationClosed   Amelia   Updated December 4, 2023 at 8:13pm   2 Most recent comment from Uroš Jovanović:Hello Sylvain,Thank you for reaching out to us.For that purpose, you can assign specific services to working hours.Please let me know if that works for you.Looking forward to your reply. Ferdinand Kreittmayr single short codeClosed   wpDataTables   Updated December 4, 2023 at 8:02pm   2 Most recent comment from Miloš Jovanović:Hi Ferdinand,If i understood, the main point you're trying to achieve is to use our Dynamic Placeholders as part of your Single Cell Shortcode?Sorry to disappoint you, but at the moment, we can ... selenii Google Maps API key Saving errorClosed Pre-purchase questions for wpDataTables   Updated December 4, 2023 at 7:05pm   4 Most recent comment from Miloš Jovanović:Hi selenii, Sorry for the waiting time. We don't work on weekends so it adds two days to the waiting time. we appreciate your patience. -In that case, it seems our developers should check this e ... martin real time chartsClosed   wpDataTables   Updated December 4, 2023 at 5:35pm   2 Most recent comment from Miloš Jovanović:Hi martin, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Duncan Richardson Event details not savingClosed   Amelia   Updated December 4, 2023 at 3:24pm   4 Most recent comment from Uroš Jovanović:Hello Duncan,That is right, Amelia oes not support emojis at the moment.If you have any other questions, please let me know and I will gladly assist you. Joan Sebastian Amelia can make this insights?Closed Pre-purchase questions for Amelia   Updated December 4, 2023 at 2:43pm   2 Most recent comment from Uroš Jovanović:Hello Joan,Thank you for expressing interest in the Amelia plugin.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of ... Brian Lalli Integrating Amelia into my Divi pagesClosed   Amelia   Updated December 4, 2023 at 2:42pm   2 Most recent comment from Uroš Jovanović:Hello Brian,Thank you for reaching out to us.Can you please update the plugin to the latest version (7.2), test it out, and let me know if it works or not? Looking forward to your reply.] Patricia Carney Amelia APIClosed   Amelia   Updated December 4, 2023 at 2:41pm   2 Most recent comment from Uroš Jovanović:Hello Patricia,Thank you for reaching out to us.Can you please update the plugin to the latest version (7.2), test it out, and let me know if it works or not? Looking forward to your reply. Alan subdomain and main domain linkageeClosed   Amelia   Updated December 4, 2023 at 2:38pm   2 Most recent comment from Uroš Jovanović:Hello Alan,Thank you for reaching out to us.Are those two sites connected to the same database?Looking forward to your reply. Riina Appointment notification 12 hrs before the appointmentClosed   Amelia   Updated December 4, 2023 at 1:26pm   3 Most recent comment from Stefan Petrov:Hello Riina,Thanks for reaching out to us. No problem, you are welcome to ask anything.Great to see that you were able to find the solution for your use case.If you have any other questions, please fe ... Sylvain Phone number fieldClosed   Amelia   Updated December 4, 2023 at 1:12pm   2 Most recent comment from Stefan Petrov:Hello Sylvain,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  ...