As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Graham Godfrey Front end editingClosed   wpDataTables   Updated December 5, 2023 at 2:14pm   4 Most recent comment from Miloš Jovanović:Hi Graham, 1. You're welcome, i am happy that these suggestions worked for your use-case. 2. In regards to referencing a singe cell in a row, the email address, and parsing it to a Form,etc; i b ... Graham Godfrey Selecting single cell email addressClosed   wpDataTables   Updated December 5, 2023 at 2:11pm   2 Most recent comment from Miloš Jovanović:Hi Graham,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... lujeffcoat Packages for eventsClosed Pre-purchase questions for Amelia   Updated December 5, 2023 at 1:36pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment. Please let me know if you have any other questions. Daniele custom columnsClosed   wpDataTables   Updated December 5, 2023 at 12:16pm   2 Most recent comment from Miloš Jovanović:Hi Daniele,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Rob Huurman Translation DutchClosed   Amelia   Updated December 5, 2023 at 9:53am   2 Most recent comment from Stefan Petrov:Hello Rob,Thank you very much! I'll make sure that i forward this to the management.Looking forward to hearing from you soon. Alexander Marinescu not sending notifications to E-mail employeeClosed   Amelia   Updated December 5, 2023 at 9:33am   2 Most recent comment from Stefan Petrov:Hello Alexander,Thanks for reaching out to us. Here is the workaroundIf you use Google or Outlook for emails there is a workaround. You can put the same email just place +number before @ and you will ... Annika Boxhoorn Booking page not workingClosed   Amelia   Updated December 5, 2023 at 9:28am   2 Most recent comment from Marko Davidović:Hello Annika, Thank you for reaching out to us.Most likely you did not add those services in employee work hours but please check this also 1. Are these services visible on the site?  2. If they ar ... Dharit Lathigara No API Settings visible in Amelia SettingsClosed   Amelia   Updated December 5, 2023 at 9:07am   2 Most recent comment from Marko Davidović:Hello Dharit, Thank you for reaching out to us.The rest API option is only available in developer license. You have a basic license and for that reason you do not see this option built in. If you need ... Sergio Payment link eventClosed   Amelia   Updated December 5, 2023 at 8:50am   4 Most recent comment from Uroš Jovanović:Hello Sergio, Thank you for the update on this. Can you please provide me with the screen recording of this issue and I will assist you with this? Looking forward to your reply. akairental About Recurring ServiceClosed   Amelia   Updated December 5, 2023 at 8:24am   7 Most recent comment from Uroš Jovanović:Hello Akai,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Amos Amelia does not let me re-schedule appointment, even if I have space to do itClosed   Amelia   Updated December 5, 2023 at 8:09am   4 Most recent comment from Marko Davidović:Hello Amos,This how it is designed, in that case you need to cancel this appointment and then to click on edit on a new one and then you can add this customer  to that new appointment. When you edit ... Michael Amelia Plugin issueClosed   Amelia   Updated December 5, 2023 at 8:06am   6 Most recent comment from Marko Davidović:Hello Michael,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... IC Concept Container height for mobile bookingClosed   Amelia   Updated December 5, 2023 at 7:57am   4 Most recent comment from Marko Davidović:Hello again,In this case then,ufortunately, currently, this feature is not built-in in Amelia and this can not be achieved at this time.In light of this, we encourage you to kindly consider submitting ... César Yucra Add a small text in a sectionClosed   Amelia   Updated December 5, 2023 at 7:55am   2 Most recent comment from Marko Davidović:Hello again César, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is no such possibility and to be able to achieve this we would need to chan ... Sébastien TERRAL Creation of an Event page when creatingg an eventClosed   Amelia   Updated December 5, 2023 at 7:53am   10 Most recent comment from Marko Davidović:Hello there,Unfortunately, we are not familiar with lifterlms and we have never used this so we can not give you such information I'm afraid.Should you have any further inquiries, we kindly requ ...