Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
bought this plugin and looks like major functions are still hidden in the settings it says it's activated but functions like advanced filtering are inaccessible to me.
Hi,
Sorry for the waiting time.
We don't work on weekends so it adds two days to the waiting time.
we appreciate your patience.
If you don't see the Activation Tab in the main plugin settings, it means that you have the Lite plugin version installed.
-
Please follow the steps explained here,
it is a step-by-step explanation of how you can safely remove the Lite version and install + activate the Full version.
Let us know how it goes and if you have any questions.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
The guide you sent is worthless. I just set up a new database and subdomain with a clean WordPress website, and one plugin, which is yours, is encountering the same problem. I've attached some pictures to illustrate the issue, but it seems like the plugin is once again using the basic version. Can we speed up this conversation? At this rate, it will take years to solve the problem.
Attached files: error.jpg
error-2.jpg
error3.jpg
Hello,
i can see we are writing about the same issue on two tickets.
Please check the reply on this ticket https://tmsplugins.ticksy.com/ticket/3539289/.
For future reference, please don't open multiple tickets with the same topic,
as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already)
or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue; it will not speed anything up.
We try to be as fast as possible, so thank you for your patience.
If you have any questions or concerns about another topic, please open a new ticket, and we'll gladly help you.
Thank you for your understanding.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables