Public Tickets
ronnie adams
Auto invoice with woocommerceClosed
Amelia
Updated December 7, 2023 at 9:31am
2
Most recent comment from Marko Davidović:Hello again Ronnie,Since the appointment is booked on the backend payment is not done and the WooCommerce can not generate invoice so for now this is not possible until as you mentioned invoice featur ...
Annie
Custom Field Image ErrorClosed
Amelia
Updated December 7, 2023 at 8:46am
11
Most recent comment from Marko Davidović:Hello Annie,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...
Barbara Thieme
Reschedule Appointment 24 hrsClosed
Amelia
Updated December 7, 2023 at 8:42am
4
Most recent comment from Stefan Petrov:Hello Barbara,You are welcome, I'm glad that you are finding it useful.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day!
George
Cart FeatureClosed
Amelia
Updated December 7, 2023 at 8:26am
20
Most recent comment from Marko Davidović:Hello again George,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and ...
Dirk Vogel
Turn off booking confirmationClosed
Amelia
Updated December 7, 2023 at 8:24am
5
Most recent comment from Marko Davidović:Hello again,Yes, of course.In notification section go to event notifications and click on create new notificationThen you can enable to send only that notifications for the event that you choose like ...
Toby Veitch
Elementor plug in not workingClosed
Amelia
Updated December 7, 2023 at 8:18am
6
Most recent comment from Marko Davidović:Hi again,You can find ths when you go to services section and click to edit service like thisKind regards.
Davide
Update processClosed
Amelia
Updated December 6, 2023 at 9:15pm
2
Most recent comment from Uroš Jovanović:Hello Davide,Thank you for reaching out to us.Please check the following article on this:Updating the plugin to the latest versionLet me know if that works for you or not.Looking forward to your reply ...
David
Appointment alert emails for customers and employees no longer work.Closed
Amelia
Updated December 6, 2023 at 8:41pm
2
Most recent comment from Uroš Jovanović:Hello David,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ...
Assaf
time zonesClosed
Amelia
Updated December 6, 2023 at 8:35pm
6
Most recent comment from Uroš Jovanović:Hello Assaf,It was misinformation from my end, my apologies for that.By WordPress-related, I am referring to those time zones being pulled from the WordPress database. We simply use their list of tim ...
Marcelo Rodriguez
Packages creation isn't availableClosed
Amelia
Updated December 6, 2023 at 7:46pm
5
Most recent comment from Uroš Jovanović:Hello Marcelo,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite versio ...
kamran
Amelia customer portal button not workingClosed
Amelia
Updated December 6, 2023 at 7:40pm
2
Most recent comment from Uroš Jovanović:Hello Kamran,Thank you for reaching out to us.Have you configured a customer panel on the Amelia/Settings/Roles/Customer page?Looking forward to your reply.
Sebastian
Booking Duration of AppointmentsClosed
Pre-purchase questions for Amelia
Updated December 6, 2023 at 7:39pm
2
Most recent comment from Uroš Jovanović:Hello Sebastian,Thank you for reaching out to us.This feature will be implemented in one of the future updates, but there is no ETA at the moment.
Please let me know if you have any other questions.
chana horowitz
Not workingClosed
Amelia
Updated December 6, 2023 at 3:18pm
4
Most recent comment from Uroš Jovanović:Hello chana,Thank you for the update on this.Can you please let me know if this occurs for any other phone number as recipient?Looking forward to your reply.
Anastasia
Scheduled change of hoursClosed
Amelia
Updated December 6, 2023 at 3:13pm
2
Most recent comment from Uroš Jovanović:Hello Anastasia,Thank you for reaching out to us.You could do this the following way:Create a new employee for the January onward period and set different working hours for that employee. Also, set t ...
Michael
settingsClosed
Amelia
Updated December 6, 2023 at 3:08pm
15
Most recent comment from Uroš Jovanović:Hello Angela,Please create a separate ticket for this purpose and we will assist you with this.Looking forward to hearing from you.