As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Gustav Eriksson Amelia & WC, Order Product Details: Order Summary Email Table Too TallClosed   Amelia   Updated January 16, 2024 at 9:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not sure what you want to achieve exactly but we will try to help an explain how Amelia and metadata works. In Amelia/setting/payments you have t ... [email protected] Amelia appointment syn issueClosed   Amelia   Updated January 16, 2024 at 9:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.1. We will explain how the logic between Amelia bookings and WooCommerce Products works: - Once you enable WooCommerce as a payment method,  in Amelia s ... Carlos Calendar syncClosed   Amelia   Updated January 16, 2024 at 9:23am   10 Most recent comment from Uroš Jovanović:Hello Carlos,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... vasilije Question about frontend event creationClosed   Amelia   Updated January 16, 2024 at 9:04am   5 Most recent comment from Stefan Petrov:Hello vasilije,Thanks for the additional information, but i have to disappoint you. That's a nice idea, but, the visitors/customers cannot create events or booking forms, since they are the custo ... Morgan Wagner Updating pluginClosed   wpDataTables   Updated January 16, 2024 at 4:02am   2 Most recent comment from Miloš Jovanović:Hello,If you activated the purchase code in wpDataTables Settings/Activation,  the update should be offered in the Plugins section.  On some WordPress installations, you need to deactivate the plu ... MIGI 2Closed   Master-Detail Tables for wpDataTables   Updated January 16, 2024 at 3:28am   2 Most recent comment from Miloš Jovanović:Hello,I am sorry, but it seems you did not complete the description of your question?We will be here if you have any question or if you need assistance, let us know.Thank you. Michael Showing the WooCommerce order number from the employee portalClosed   Amelia   Updated January 15, 2024 at 9:53pm   4 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for clearing that up.Regrettably, Amelia's built-in features do not currently offer this option. If you'd like to propose this feature, you can do so by visiting the ... Stacy making payment after depostitClosed   Amelia   Updated January 15, 2024 at 9:46pm   2 Most recent comment from Uroš Jovanović:Hello Stacy,Thank you for reaching out to us.For that purpose, you can take a look at the payment link feature in Amelia.Please let me know if that works for you or not. John Hunter Formula column showing zeros on website pageClosed   wpDataTables   Updated January 15, 2024 at 9:07pm   6 Most recent comment from Miloš Jovanović:Hi John, My apologies again for replying after so much time. - Thank you for that clarification, now i see both Tables, and i see the behaviour. But i just forgot to check how your Editing Options we ... Dee Tech PayPal PaymentClosed   Amelia   Updated January 15, 2024 at 5:02pm   4 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this and for your patience.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have ... George ical fileClosed   Amelia   Updated January 15, 2024 at 4:43pm   6 Most recent comment from Uroš Jovanović:Hello George,My apologies for the misunderstanding.At the moment, there is no option for the employee to get a sync directly with an iCal, but there is an option for them to receive an ics file that ... John Chart callback and dynamic updating not workingClosed Pre-purchase questions for wpDataTables   Updated January 15, 2024 at 4:16pm   2 Most recent comment from Miloš Jovanović:Hi John, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Enes Tracking Leads with Amelia for TagmanagerClosed   Amelia   Updated January 15, 2024 at 4:01pm   2 Most recent comment from Stefan Petrov:Hello Enes,Thanks for reaching out to us.See if you can find useful integration with Google Analytics. If you use GA4 you can create tracking for different events/actions in Amelia on which you will t ... Giulia Import problemClosed   Amelia   Updated January 15, 2024 at 3:58pm   2 Most recent comment from Stefan Petrov:Hello Giulia,Thanks for reaching out to us.In the Appointments section, there is an option, in the upper right corner that you can use to export the appointments in CSV format. Unfortunately, current ... John Create chart with separated data lines according to blank/null row in spreadsheet/tableClosed Pre-purchase questions for wpDataTables   Updated January 15, 2024 at 3:49pm   2 Most recent comment from Miloš Jovanović:Hi John, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ...