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Public Tickets

Wing Control the workload of staffClosed Pre-purchase questions for Amelia   Updated September 27, 2023 at 11:23am   2 Most recent comment from Marko Davidović:Hello Wing, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. You can only set capacity per service appointment not per day. We encourage yo ... Nazaret M zoom integrationClosed   Amelia   Updated September 27, 2023 at 10:45am   9 Most recent comment from Marko Davidović:Hell again Nazareth,You are most welcome, and please make sure that you follow this step by step and after that all should be fine. Should you have any further inquiries, we kindly request that you o ... Jean Faile Linking WhatsApp to Landline numberClosed   Amelia   Updated September 27, 2023 at 10:39am   2 Most recent comment from Marko Davidović:Hello Jean, Thank you for reaching out to us.No, you need to use a new number for WhatsUp integrations with Amelia since this one will be blocked and you wont be able to receive or send anything from ... João Pedro Toscano Front-end admin panel to manage employees.Closed Pre-purchase questions for Amelia   Updated September 27, 2023 at 10:25am   2 Most recent comment from Stefan Petrov:Hello João,Thanks for reaching out to us.Amelia has the Customer / Employee Panel features. Essentially, what it does it let your employees/customers log in to the dedicated panel where they can con ... Pablo WhatsApp Notifications not availableClosed   Amelia   Updated September 27, 2023 at 10:01am   4 Most recent comment from Marko Davidović:Hello Pablo,We are glad that we were able to help you. If you  have an active license you can download the plugin at any time from your profile in our store. I have sent it to you in this ticket bec ... Patrick Custom Fields in Customers ProfileClosed   Amelia   Updated September 27, 2023 at 9:56am   6 Most recent comment from Aleksandar Vuković:Hey Thomas, not yet.Our developers just finished with the booking forms, so they are now working on the panels. Please note that it's possible that customer-related custom fields won't be in ... Sascha Eichholz Formatting of date on exportClosed   Amelia   Updated September 27, 2023 at 9:46am   11 Most recent comment from Uroš Jovanović:Hello Sascha,I checked it out and the date format is still the same on the back-end.Can you please provide me with the screen recording of this and I will assist you with it?Looking forward to your re ... Paul Aage Aasheim Booking of conference roomsClosed   Amelia   Updated September 27, 2023 at 9:12am   2 Most recent comment from Marko Davidović:Hello Paul, Thank you for reaching out to us.The best I can do is I can forward your suggestion to the appropriate sector but we can not make any promises or give any eta at this time I'm afrai ... Rogelio Argüello When there are no available spaces, the app's calendar gets stuckClosed   Amelia   Updated September 27, 2023 at 8:54am   10 Most recent comment from Uroš Jovanović:Hello Rogelio,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versio ... Ana Paula Delgado WhatsApp IntegrationClosed   Amelia   Updated September 27, 2023 at 8:49am   4 Most recent comment from Uroš Jovanović:Hello Ana,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of ... Rajesh Khanna schedulingClosed   Amelia   Updated September 27, 2023 at 8:31am   4 Most recent comment from Marko Davidović:Hello Rajesh,Of course, your employees need to log in to WordPress for back end or to log in to in to customer panel on the front end.Did you try and adjust the time range to check if everything is fi ... Rogelio Argüello Error Request failed with status code 500Closed   Amelia   Updated September 27, 2023 at 8:16am   2 Most recent comment from Marko Davidović:Hello Rogelio, Thank you for reaching out to us.It can be a number of things for example if you are using Zoom and you did not switch to server to server instead of JWT you can get this error. We can ... Jay Henry Employee FilteringClosed   Amelia   Updated September 27, 2023 at 8:14am   2 Most recent comment from Marko Davidović:Hello Jay, Thank you for reaching out to us.In Amelia, this is done automatically. If you have employee who is working on beginner service and employee who is working only on advanced service as soon ... Agence15zen Galoyer Saisie nouvelle Catégories et servicesClosed   Amelia   Updated September 27, 2023 at 6:52am   4 Most recent comment from Marko Davidović:Hello Sabine,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Michael Event deletionClosed   Amelia   Updated September 27, 2023 at 6:40am   4 Most recent comment from Stefan Petrov:Hello Michael,You are welcome, I'm glad that I could help.If you have any other questions, please open a new ticket and we will gladly help you there.