As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Urs Language Mix-Up in Booking Form and NotificationsClosed   Amelia   Updated January 15, 2024 at 9:47am   8 Most recent comment from Stefan Petrov:Hello James, Apologies, but when you have questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and que ... Trevor Turner Fishing Charter WebsiteClosed   Amelia   Updated January 15, 2024 at 9:37am   2 Most recent comment from Stefan Petrov:Hello Trevor,Thanks for reaching out to us.Unfortunatelly, we do not have a particular example for the fishing charter site, but you can take a look at our other demo site, hopefully, you can get a b ... Alex Amelia for a big business?Closed Pre-purchase questions for Amelia   Updated January 15, 2024 at 9:20am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, you should be able to achieve all of these things with Amelia. There are no limitations as far as Amelia is concerned. Everything is stored in your ... George Book appointments for one day only - no calendarClosed   Amelia   Updated January 15, 2024 at 8:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, unfortunately, this is not possible to achieve. Dates in Amelia must be chosen first so that available time slot can appear. This is how Amelia is de ... Francesca Kendall woo commerceClosed   Amelia   Updated January 15, 2024 at 8:03am   4 Most recent comment from Stefan Petrov:Hello Francesca,Sorry for the late reply. In Amelia payment settings, the WooCoomerce option is already integrated, as soon as you install the WooCoomerce plugin, it will create a "product" which will ... Faris Service without employees issueClosed   Amelia   Updated January 15, 2024 at 9:50am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Service work hours and days depend on your employee work hours. Your services can not function without employees this is how Amelia is designed. So on th ... Michael Kramer Setting deposit based on dateClosed   Amelia   Updated January 15, 2024 at 4:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. These settings are fixed if you enable deposit it will show straight away no matter how ... Kailash Amelia employee option dosent showClosed Pre-purchase questions for Amelia   Updated January 14, 2024 at 7:50pm   2 Most recent comment from Uroš Jovanović:Hello Kailash,Thank you for reaching out to us.There is no employee option in the Lite version of the plugin.It is only available with the Premium version.However, you can check out the "Provider deta ... Olav data tablesClosed   Amelia   Updated January 14, 2024 at 7:21pm   3 Most recent comment from Uroš Jovanović:Hello Olva,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Angela Goodner sorting a table, using 2 forms to make 1 tableClosed   Gravity Forms integration for wpDataTables   Updated January 12, 2024 at 9:17pm   4 Most recent comment from Miloš Jovanović:Hi Angela,No problem at all, I am happy to advise.1. I am happy to see that when you disabled Server-Side option, now the sorting works as normal.That is our current Gravity integration limitation - ... Alvaro Asign package manualClosed   Amelia   Updated January 12, 2024 at 8:46pm   4 Most recent comment from Uroš Jovanović:Hello Alvaro, Thank you for the update on this.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings. ... Apple Tree feature supportClosed   Amelia   Updated January 12, 2024 at 8:40pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the fut ... Ria Work hours in backend and front end are coming differentClosed   Amelia   Updated January 12, 2024 at 8:22pm   6 Most recent comment from Uroš Jovanović:Hello,Can you please create a separate ticket on this issue and I will assist you with it?Looking forward to your reply. Olav Payment / user dataClosed   Amelia   Updated January 12, 2024 at 8:14pm   5 Most recent comment from Uroš Jovanović:Hello Olav,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. James Create Employee in Lite versionClosed Pre-purchase questions for Amelia   Updated January 12, 2024 at 8:00pm   2 Most recent comment from Uroš Jovanović:Hello James,Thank you for reaching out to us.That option is currently not available in the lite version of the Amelia plugin.We don't offer free trials, but we have a 15-day money-back guarantee. ...