We can't seem to reproduce this, on all our Tables the Formulas are still working in the latest version, we tried all table types including SQL Queries.
Can we check the back-end of this Table, please?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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Thank you for the access.
Now when i load the back-end of the Table, but also on the Front-End, I can no longer see the issue.
Did you do something to fix it in the meantime, such as perhaps editing your Query for this SQL Table, or can you still reproduce it?
I have two wpdatatables in that page. If I remove the second table then the formulas for the first table work.
So it's the second table that allows members to add and edit their results on the website that seems to be causing the issue.
This was working before I updated to version 6.
To help I've added you as a member, so you'll have some results showing in the second table. This means you've now made snooker 147's like Ronnie O'Sullivan :)
Hi
Since updating to the latest version a leader-board is not showing totals in a formula field? It just shows zeros. See link provided.
Thanks
John
Hi John,
I see what you mean.
We can't seem to reproduce this, on all our Tables the Formulas are still working in the latest version, we tried all table types including SQL Queries.
Can we check the back-end of this Table, please?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Miloš
Here's a temporary WP-admin (administrator) user for my site.
https://www.cuestarsacademy.co.uk/wp-admin/?wtlwp_token=99f1165e8049b742308e11ca15a41f3c53108b991ad5e2562c119732849ac104c608cb8524209783771ab8d9b2ee78e9c78904c98cb3c90d661702a0a1f3c960
Thanks
John
Hi John,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Thank you for the access.
Now when i load the back-end of the Table, but also on the Front-End, I can no longer see the issue.
Did you do something to fix it in the meantime, such as perhaps editing your Query for this SQL Table, or can you still reproduce it?
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Miloš
No I haven't fixed it in the meantime.
I have two wpdatatables in that page. If I remove the second table then the formulas for the first table work.
So it's the second table that allows members to add and edit their results on the website that seems to be causing the issue.
This was working before I updated to version 6.
To help I've added you as a member, so you'll have some results showing in the second table. This means you've now made snooker 147's like Ronnie O'Sullivan :)
Thanks
John