Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3561447
Amelia appointment syn issue
Closed

Comments

  • [email protected] started the conversation

    Hello Team Amelia, 

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    I bought this application and attempted to integrate it with WooCommerce. However, the calendar doesn't sync, and there's no information appearing under appointments, calendar, or even my Google Calendar. I've already enabled two-way sync in my Google Calendar, but it still isn't functioning

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    "I set up an employee and a product in Amelia, but nothing seems to be functioning correctly. Additionally, the employee is marked as 'away.

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    After completing the purchase, I continue to receive emails from WooCommerce. Moreover, the purchase orders are not reflecting in Amelia. Neither the orders created are showing in my google calendar.

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  •  1,314
    Marko replied


    Hello there,

    Thank you for reaching out to us.

    1. We will explain how the logic between Amelia bookings and WooCommerce Products works:

    -

    Once you enable WooCommerce as a payment method,  in Amelia settings/Payment settings,

    a new Woo Product is automatically created , named "Appointment".

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    You will be able to see it in back-end of WordPress in WooCommerce/Products:

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    By default, all services/events are connected to this WooCommerce product,

    you are able to edit it/rename it, etc.

    You are also able to add multiple products and choose which product is connected to which Service/Event.

    In Amelia, go to the Services page, edit one of the services and you will see Settings/Payments tab.

    Here you will see the option “Select WooCommerce product” where you can choose a product that will be connected to this service. 

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    The same applies to Events

    This way, you will be able to set different taxes and other WooCommerce options for each product and each service/event in Amelia.

    After setting the product, you can set the Tax and/or invoice option, or if you don’t need either of these options, you can start using the WooCommerce payment methods

    1. We have recently updated our Documentation page that explains how you can connect the statuses between Amelia and WooCommerce;

    2. You can also add taxes, and invoices if you wish, with WooCommerce as well;

    3. In the “Redirect page” option you can choose to which page customers will be redirected to after they finish their booking successfully. If you select the “WooCommerce Thank you page”, your users will stay on the last page of WooCommerce, and if you chose the “Amelia Add to Calendar page”, your customers will be redirected to the Congratulations page in Amelia, with the option to add their appointment or event to their calendar. -

    All of this is explained on this page - https://wpamelia.com/woocommerce-integration/

    2. As for synchronization make sure that your employees are connected to the correct calendar in employee modal

    3. Employee show as away when their work hours are over. When their work hours starts it will show as available.

    Hope this helps. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

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