Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Victor Faury What happens if two people book the same slot at the same time?Closed   Amelia   Updated February 28, 2024 at 10:16am   6 Most recent comment from Marko Davidović:Hello again Victor,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and ... Roshan Crasta Plugin not displaying as it shouldClosed   Amelia   Updated February 28, 2024 at 9:51am   3 Most recent comment from Roshan Crasta:yes forgive me for reposting this here but it seemed like it was a different issue since I didnt hear from Uros. Florent Cannot access to the booking catalogueClosed   Amelia   Updated February 28, 2024 at 9:49am   6 Most recent comment from Stefan Petrov:Hello Florent,I guess "hotjar" shouldn't be a problem, but you can try disabling it and see if it works.We usually recommend users to check with the hosting provider if they are able to lift the ... saidani full width widget mobileClosed   Amelia   Updated February 28, 2024 at 9:21am   2 Most recent comment from Stefan Petrov:Hello saidani,Thanks for reaching out to us.According to the screenshot, i can see that you have an event list already configured. For the step-by-step booking form, you need to a different shortcode, ... gabriele cataudella Amelia molto lento!Closed   Amelia   Updated February 28, 2024 at 9:05am   4 Most recent comment from Stefan Petrov:Hello gabrielle,You are welcome. There is not much that we can do since as we mentioned Amelia is not SaaS so the speed depends on your hosting package. We've had customers that used Amelia for ... Aydinhan PopUp ButtonClosed   Amelia   Updated February 28, 2024 at 8:55am   2 Most recent comment from Stefan Petrov:Hello Aydinhan,Thanks for reaching out to usPlease, follow the instructions on this link where we have explained everything is details. It's a simple process, but, of course, if you have issues ... Diana Castano Send Event Invitation EmailClosed   Amelia   Updated February 28, 2024 at 8:53am   2 Most recent comment from Stefan Petrov:Hello Diana,Thanks for reaching out to us.Other than disabling the "Send Event Invitation Email" option in Google Calendar settings, you can also disable the notifications template (appointment appro ... iLevel bank imprint or guaranteeClosed   Amelia   Updated February 28, 2024 at 8:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, unfortunately, currently, this feature is not built-in in Amelia as such. You can use deposit for example so they need to pay a deposit upfront and th ... kiran kamal chauhan About Zoom Integration in EvenetsClosed Pre-purchase questions for Amelia   Updated February 28, 2024 at 7:53am   2 Most recent comment from Marko Davidović:Hello kiran, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that the ... Jose David Vivar Diaz Amelia in google calendarClosed   Amelia   Updated February 28, 2024 at 7:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, that is how Amelia works with WooCommerce. Amelia triggers the appointment creation on statuses "Completed", "Processing" and "On Hold". So, when yo ... Tyrone Booking Options not Working on MobileClosed   Amelia   Updated February 28, 2024 at 7:14am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We can not see it on laptop you can see it because you are logged in.The reason why the form is not visible for non-logged-in users is not in Amelia, but ... Jad Aouad Package not deducting the correct number of peopleClosed   Amelia   Updated February 28, 2024 at 6:34am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No this is not a bug and you are not booking an appointment from packages. Let us explain. When you book appointments from packages you can not bring any ... Rodrigo On-siteClosed   Amelia   Updated February 28, 2024 at 6:19am   4 Most recent comment from Marko Davidović:Hello again,Unfortunately, no, this is not possible. If they insist on using WooCommerce for each type of payment they will be forwarded to WooCommerce since WooCommerce supports the same payment met ... Diana Bird Zoom meeting ID'sClosed   Amelia   Updated February 27, 2024 at 2:00pm   4 Most recent comment from Stefan Petrov:Hello Diana,You are most welcome.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! anani Lawson Support AppreciationClosed   Amelia   Updated February 27, 2024 at 1:26pm   4 Most recent comment from Marko Davidović:Hello again Anani.Thank you once again and when you get the chance please let us know here and feel free to include screenshots.We wish you all the best and hope you have a wonderful day ahead.