We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Roger HUE Step-by-Step Booking Form 2.0, Catalog Booking Form 2.0Closed   Amelia   Updated March 19, 2024 at 10:14am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, since Amelia is designed for appointments and it is not suitable for multy day booking and rentals. You can try using packages and set that duration o ... David calling do_shortcode() does not pull up what it is askedClosed   Amelia   Updated March 19, 2024 at 9:56am   2 Most recent comment from Uroš Jovanović:Hello David,Thank yu for reaching out to us.Can you please provide me with the screenshots of this issue and we will assist you with it?Looking forward to your reply. vivek p LicenseClosed   Amelia   Updated March 19, 2024 at 9:41am   8 Most recent comment from Stefan Petrov:Helo vivek,I've already spoken with Uros, he will proceed with the discount and respond to the other ticket. You should have the discount soon.  Ramses Woocommerce dataClosed   Amelia   Updated March 19, 2024 at 10:49am   5 Most recent comment from Marko Davidović:Hello again,Regarding migrating the Amelia installation there is not one table there around  47 tablesso that you don't lose any data; The easiest way is to clone your website.  You can do tha ... Alex Bacon booking form 2.0 supportClosed   Amelia   Updated March 19, 2024 at 9:01am   14 Most recent comment from Marko Davidović:Hello again, My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that really matter to our future c ... Mitch Rayborn NotificationsClosed   Amelia   Updated March 19, 2024 at 8:59am   4 Most recent comment from Marko Davidović:Hello again,When you create new notification you need to click that it is a scheduled notification and then you can set when it should be sent for example 1 hour before or 2 days after like thisHope t ... Simon best practiceClosed   Amelia   Updated March 19, 2024 at 8:11am   6 Most recent comment from Marko Davidović:Hello again,In general it is for multiple appointments and Amelia is not designed for multi day booking.But in theory you can set that service last 24 hours and that package contains 7 appointment and ... Andzelika URGENT!!!! All appointmnets, customers dissapeared...Closed   Amelia   Updated March 19, 2024 at 8:02am   4 Most recent comment from Uroš Jovanović:Hello Andzelika,Glad to hear that the issue has been resolved now.I will have this ticket closed. Techub Best Coworking Space LahoreClosed Pre-purchase questions for wpDataTables   Updated March 19, 2024 at 3:06am   1 Most recent comment from Techub:TecHub coworking space aims to be among Pakistan’s biggest and most prominent shared working spaces service providers for startups and established businesses. At TecHub, we believe that when individ ... Yair Is this the best product for me?Closed Pre-purchase questions for wpDataTables   Updated March 18, 2024 at 10:55pm   3 Most recent comment from Miloš Jovanović:Hi Yair,Sorry - I just forgot to add one more 'workaround', for example if you wish to make a Table linked from a Google/or Excel Sheet;and if you wish to create a pre-defined filter which ... khurram virk how to export data tables from wordpress into excel?Closed   wpDataTables   Updated March 18, 2024 at 8:53pm   6 Most recent comment from Miloš Jovanović:Hi khurram virk, I am sorry, but I did not understand your last comment. 1. If you wish to use the Table Tools now - please try any other Table type other than Simple Tables. For example, you can tr ... Zach Table entry requestClosed   wpDataTables   Updated March 18, 2024 at 8:46pm   2 Most recent comment from Miloš Jovanović:Hi Zach, Sorry to disappoint you, but at the moment, we don't have any functionality like that. You can either allow editing for a Table for Front-End Users, where they will be able to insert da ... David Folkerson How to remove space around Google column chart?Closed   wpDataTables   Updated March 18, 2024 at 8:04pm   2 Most recent comment from Miloš Jovanović:Hi David,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Mert Version 7.3 DownloadClosed   Amelia   Updated March 18, 2024 at 5:57pm   6 Most recent comment from Uroš Jovanović:Hello Mert,Can you please provide me with the staging website and credentials and I will assist you with this?Looking forward to your reply. Ahmed Customizing Amelia for Dynamic Scheduling Across Multiple LocationsClosed Pre-purchase questions for Amelia   Updated March 18, 2024 at 5:52pm   2 Most recent comment from Uroš Jovanović:Hello Ahmed,Thank you for reaching out to us.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues wi ...