As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Trevor Hughes Event: Allow Bring More PeopleClosed   Amelia   Updated March 25, 2024 at 8:51am   4 Most recent comment from Stefan Petrov:Hello Trevor,Some people previously used third-party plugins like Advanced Custom Fields (ACF), but again, then customers would need to populate these additional fields. Currently, there is no workar ... Mikka W Connect custom fields by categoryClosed   Amelia   Updated March 25, 2024 at 8:32am   2 Most recent comment from Stefan Petrov:Hello Mikka,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ... Kaoru Inoue setting up events and servicesClosed   Amelia   Updated March 25, 2024 at 7:51am   4 Most recent comment from Stefan Petrov:Hello Kaoru,You are welcome.The customer can only book a place for one event, but it also depends on the event configuration itself. For example, it can be a multi-day or recurring event configuration ... Remko Sieben Specific notification for specific eventsClosed   Amelia   Updated March 25, 2024 at 7:26am   2 Most recent comment from Marko Davidović:Hello again,Yes, of course. Just go to the notifications section and there you will see create a new notification option and then you can choose if you will send only this notifications for that event ... Jesper Event bookingClosed   Amelia   Updated March 25, 2024 at 6:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please try and turn off option called allow bringing more peopleAnd make sure that you purge the cache.This should help. Should you have any further inqu ... TingYi Will a template with an appointment plugin conflict with Amelia?Closed Pre-purchase questions for Amelia   Updated March 25, 2024 at 6:12am   7 Most recent comment from Marko Davidović:Help there, Thank you for additional advice and for trying to help.  We wish you all the best and have a nice day.   igor riquelme ConsultaClosed   Amelia   Updated March 25, 2024 at 5:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In settings role settings you need to turn off option called Configure their services This should help just make sure that you purge the cache. Should y ... Heikki assign employee to a wp userClosed   Amelia   Updated March 25, 2024 at 5:56am   9 Most recent comment from Marko Davidović:Hello again, Yes, of course we removed this and we apologize for this and also we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separa ... Trevor Hughes Skip "Read More" and go straight to BookingClosed   Amelia   Updated March 25, 2024 at 5:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, unfortunately, this is not possible this is how the booking form is designed and this step can not be skipped I'm afraid. Should you have any fu ... Mark Stubbins US Phone Numbers Only?Closed   Amelia   Updated March 25, 2024 at 5:39am   2 Most recent comment from Marko Davidović:Hello again Mark, Unfortunately, currently, this feature is not built-in in Amelia. There are no such limitation option in Amelia but you should be able to adjust the phone label in customize section ... Vianey Translate Amelia Customer Panel Front EndClosed   Amelia   Updated March 25, 2024 at 5:38am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a f ... Jonathan Admin cannot book during working hoursClosed   Amelia   Updated March 25, 2024 at 5:37am   11 Most recent comment from Marko Davidović:Hello again,  Yes, everything is working perhaps there was some caching issue. Hopefully you will not experience this again. Should you have any further inquiries, we kindly request that you open sep ... Miguel 2 Employees 1 locationClosed   Amelia   Updated March 25, 2024 at 5:37am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that yo managed to set this up and yes resources are the correct way to set this up. We will close this ticket but should you have an ... Koen Amelia Outlook integrationClosed   Amelia   Updated March 24, 2024 at 6:22pm   8 Most recent comment from Stefan Petrov:Hello Koen,Great to hear that!If you have any other questions, please open a new ticket and we will gladly help you there. Andreas Mueller Goole integrationClosed   Amelia   Updated March 24, 2024 at 6:13pm   7 Most recent comment from Stefan Petrov:You are welcome, Andreas.If you have any other questions, please open a new ticket and we will gladly help you there.Looking forward to hearing from you soon.