We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Gert-Jan Sanderman Shortcode to receive events booked by userClosed   Amelia   Updated March 18, 2024 at 12:34pm   5 Most recent comment from Marko Davidović:Hello again,Thank you for the detailed explanation but we do not have any such option nor we can offer any guidelines since we have never encountered this. We are not at all sure if this can be achiev ... salih Email NotificationClosed Pre-purchase questions for Amelia   Updated March 18, 2024 at 12:24pm   2 Most recent comment from Marko Davidović:Hello salih, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that the ... Ceres kalenderweergave op websiteClosed   Amelia   Updated March 18, 2024 at 12:12pm   4 Most recent comment from Uroš Jovanović:Hello Ceres,Thank you for reaching back out to us on and for your patience.1. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party se ... Langermann Tamás reservationClosed   Amelia   Updated March 18, 2024 at 10:58am   2 Most recent comment from Stefan Petrov:Hello Langermann Tamás,Thanks for reaching out to us.Don't worry about English, we can understand and if we don't, we ask more questionsRegarding the issue, we've had this problem when ... Alex demo site themeClosed Pre-purchase questions for Amelia   Updated March 18, 2024 at 10:49am   2 Most recent comment from Stefan Petrov:Hello Alex,Thanks for reaching out to us.Unfortunately, there is no option to use our demo sites and they can't be used in this purpose. You can create your own setup and let us know if you have ... Tibor Olgers create paid membershipClosed   Amelia   Updated March 18, 2024 at 10:45am   2 Most recent comment from Stefan Petrov:Hello Tibor,Thanks for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the ... Jonathan Amelia manager cannot book at any timeClosed   Amelia   Updated March 18, 2024 at 9:57am   3 Most recent comment from Stefan Petrov:Hello Jonathan,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. The option to allow to book at any time is only available for admin ... Phil Mace Send attendee list to staff memeberClosed   Amelia   Updated March 18, 2024 at 9:25am   2 Most recent comment from Stefan Petrov:Hello Phil,Thanks for reaching out to us.For events separately, you can export the attend list in .CSV format, by clicking on the particular events/attendee and then in the upper right corner, you wil ... David Payment AlterationClosed   Amelia   Updated March 18, 2024 at 9:17am   2 Most recent comment from Stefan Petrov:Hello David,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. All service prices need to be configured in advance and these are the p ... Valerie Gutenator BlocksClosed   Amelia   Updated March 18, 2024 at 9:10am   4 Most recent comment from Stefan Petrov:Hello Valerie,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... Lysann Background event card 2.0Closed   Amelia   Updated March 18, 2024 at 8:10am   6 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Grant Ebel Payment detailsClosed   Amelia   Updated March 18, 2024 at 6:29am   6 Most recent comment from Marko Davidović:Hello there, Unfortunately, currently, this feature is not built-in in Amelia as such. As we mentioned what you want is subscription feature and we do not have subscription. You can create package ... Dor half day offClosed   Amelia   Updated March 18, 2024 at 6:27am   4 Most recent comment from Marko Davidović:Hello again, In company settings, you can only set days off but special days must be set for each employee individually. Should you have any further inquiries, we kindly request that you open separate ... Jeanne Amelia showing days blockedClosed   Amelia   Updated March 18, 2024 at 6:27am   4 Most recent comment from Marko Davidović:Hello there, We can not say since these dates have passed. But there was something that was blocking them. Please check further in the future and in case that you find something similar please send us ... Petko Need to Create ValidationClosed   Amelia   Updated March 18, 2024 at 6:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, unfortunately, currently, this feature is not built-in in Amelia. We do not have any such similar option or any security feature in Amelia. So this i ...