As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Walter Quianica RecurringClosed Pre-purchase questions for Amelia   Updated June 6, 2024 at 4:31pm   4 Most recent comment from Uroš Jovanović:Hello Walter, Really sorry to hear that. Please let me know if you have any other questions. Simon Ferrara CurrencyClosed   Amelia   Updated June 6, 2024 at 4:15pm   6 Most recent comment from Uroš Jovanović:Hello Simon,I have responded to this ticket in regard to this issue.I will respond again. CARLOS ATRISTAIN Custom Fields for Client ProfileClosed   Amelia   Updated June 6, 2024 at 4:04pm   2 Most recent comment from Uroš Jovanović:Hello Carlos,Thank you for reaching out to us.As custom fields are connected to appointments rather than customers ,there is no option to connect them to customers specifically and thus, this is not p ... David Burley Since update to V6.5 There has been a critical error on this website.Closed   wpDataTables   Updated June 6, 2024 at 3:43pm   12 Most recent comment from Miloš Jovanović:Hi primalforce,No problem at all, I am glad to see our developers managed to build this fix fairly quickly and it seems to be completely resolved for all the users who reported it.If anyone notices a ... Matteo Moschetti not manageable appointment for customerClosed   Amelia   Updated June 6, 2024 at 3:39pm   8 Most recent comment from Uroš Jovanović:Hello Matteo,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Holger Google Analytics integration - Show Checkout Form event not transmittedClosed   Amelia   Updated June 6, 2024 at 1:34pm   9 Most recent comment from Stefan Petrov:No problem, Holger.We will do our best to fix it for future updates. In the meantime, if you have any other questions or issues, feel free to reach out to us and we will provide assistance. John Griner Transferring to New SiteClosed   Amelia   Updated June 6, 2024 at 12:13pm   8 Most recent comment from Uroš Jovanović:Hi John, Thank you for providing the detailed background on your situation. Given the specifics you've outlined, I would also suggest handling this manually. Here's why: Control and Accuracy ... Henrry Remove options from reservation statusesClosed   Amelia   Updated June 6, 2024 at 12:01pm   4 Most recent comment from Stefan Petrov:Hello Henrry,Thanks for the additional information. Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion ... Markku Tauriainen Launching Amelia Booking systemClosed   Amelia   Updated June 6, 2024 at 11:58am   12 Most recent comment from Stefan Petrov:Hello Markku,Apologies for the long wait. The WP Rocket is one of the most used caching plugins by our users. Of course, there is nothing wrong in using the other caching plugins, but usually excludi ... Pieter Vandenhende Step by step Booking form 2.0Closed   Amelia   Updated June 6, 2024 at 11:53am   4 Most recent comment from Stefan Petrov:Hello Pieter,Great! Thanks for the feedback. I will close this one, but we will reply to the other one as soon as possible.Have a nice day! Thalia Language courses websiteClosed Pre-purchase questions for Amelia   Updated June 6, 2024 at 10:59am   2 Most recent comment from Stefan Petrov:Hello Thalia,Thanks for reaching out to us. Please find the answers below1. We need to add a discount for recurring customers. So when someone purchases for the second time they will have 10% discount ... Florian Step-by-step booking form final stepClosed   Amelia   Updated June 6, 2024 at 10:25am   4 Most recent comment from Stefan Petrov:Hello Florian,I see now, thanks for letting me know.  Steven Cameron Critical Error After Updating to 6.5Closed   wpDataTables   Updated June 6, 2024 at 10:16am   4 Most recent comment from Miloš Jovanović:Hi Steven, I am delighted to hear that this has been resolved. Thank you for letting us know.Our developers will work to add this fix in the next Update, so you won't have to do the manual fix a ... Gila Dávid Adding more woocomerce products before Amelia checkoutClosed   Amelia   Updated June 6, 2024 at 9:32am   10 Most recent comment from Stefan Petrov:You are most welcome, David.Be sure to keep us posted and feel free to reach out to us regarding any other questions or issues.Have a nice day! Grant Ebel No Password entry fieldClosed   Amelia   Updated June 6, 2024 at 9:28am   4 Most recent comment from Stefan Petrov:Hello Grant,If you haven't checked the caching plugin already, you can start with this one. Also, try clearing browser cache/cookies and WP cache.