As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Leon Quinn Availability CalendarClosed Pre-purchase questions for Amelia   Updated June 7, 2024 at 1:13pm   4 Most recent comment from Stefan Petrov:You are welcome, Leon.Have a nice weekend! Michael LInking WooCommerce & AmeliaClosed   Amelia   Updated June 7, 2024 at 12:50pm   5 Most recent comment from Leonardo Lilla Gomes:Hello, how did you solve this problem? Somos Custom FieldsClosed   Amelia   Updated June 7, 2024 at 12:09pm   6 Most recent comment from Uroš Jovanović:Hello Somos,Glad to be able to assist you.I will have this ticket closed now. Jose problem with schedulesClosed   Amelia   Updated June 7, 2024 at 12:07pm   4 Most recent comment from Uroš Jovanović:Hello Jose,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Felicia Westerlund Unable to deactivate and Stripe Payments not workingClosed   Amelia   Updated June 7, 2024 at 12:02pm   15 Most recent comment from Uroš Jovanović:Hello Felicia,I have responded to the chat there.Looking forward to your reply. Jeff Uzzel Table not loading on mobileClosed   wpDataTables   Updated June 7, 2024 at 12:00pm   2 Most recent comment from Miloš Jovanović:Hi Jeff,I can see this is a Manual Table.This issue is not related to mobile devices, but rather, most probably, you can only see the table when logged in as Administrator.Can you try visiting the ... Brian Popup Only Works OnceClosed   Amelia   Updated June 7, 2024 at 11:38am   4 Most recent comment from Uroš Jovanović:Hello Brian,Thank you for the update on this.Since you are using one ID for multiple buttons, you will have to reconfigure this to be by specific class as a same class can be used for multiple button ... Jeff MacDougall Exporting to PDFClosed Pre-purchase questions for wpDataTables   Updated June 7, 2024 at 10:02am   2 Most recent comment from Miloš Jovanović:Hi Jeff,Yes, with our Table Tools options in tables, you can choose which export buttons will be enabled.We have the PDF option included for it.Please check our more details how it works on this page. ... Anton Theunissen Date Labels in chartsClosed   wpDataTables   Updated June 7, 2024 at 9:38am   17 Most recent comment from Miloš Jovanović:Hi Anton,My apologies for that, in the meantime we responded and I am happy to see that issue from the other ticket got resolved by our devs in our latest update.Thank you for your patience. Amir Custom Pricing per EmployeeClosed   Amelia   Updated June 7, 2024 at 8:09am   3 Most recent comment from Stefan Petrov:Hello Amir,Thanks for the feedback. Great to see that you were able to find the solution.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Simon Ferrara Gift card / voucherClosed   Amelia   Updated June 7, 2024 at 7:13am   2 Most recent comment from Stefan Petrov:Hello Simon,Thanks for reaching out to us. Unfortunatelly, currently, Amelia doesn't have the gift card option, but you can use coupons instead. You would need to enable them first in Payment set ... Bentouis responsivityClosed   Amelia   Updated June 7, 2024 at 6:49am   2 Most recent comment from Stefan Petrov:Hello Bentouis,Thanks for reaching out to us.Unfortunatelly, currently, it's not possible to configure the "range of fare" for the appointments, but event feature does have an option to configur ... David Burley Editing speedClosed   wpDataTables   Updated June 6, 2024 at 10:15pm   4 Most recent comment from Miloš Jovanović:Hi David,Thank you for confirming this works as intended on your end, too.I will pass this to our QA Team and the developers, just to do further tests and to see if we can add future improvements to l ... Pieter Vandenhende Step by step Booking form 2.0Closed   Amelia   Updated June 6, 2024 at 4:43pm   2 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for reaching out to us.Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, pleas ... hamid aksouda Amelia custom duration shows wrong time slotsClosed   Amelia   Updated June 6, 2024 at 4:34pm   2 Most recent comment from Uroš Jovanović:Hello Hamid,Thank you for reaching out to us and for your feedback, we appreciate it.I have responded to the other ticket that you have created.Please check the response.