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Public Tickets

Toshi Front-end calendarClosed   Amelia   Updated March 10, 2025 at 6:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. In light of this, we encourage you to kindly consider submitting this valuable suggesti ... Anthony Why can't I make a chart from a Simple Table?   wpDataTables   Updated March 10, 2025 at 2:35am   2 Most recent comment from Miloš Jovanović:Hi Anthony, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Jens Eisemann Problems with saving links   wpDataTables   Updated March 9, 2025 at 2:39pm   1 Most recent comment from Jens Eisemann:Hello, Links are always saved or displayed several times. If I try to update this record with: https://acn.ionos.de/aff_c?offer_id=2&aff_id=4966&url_id=11 and open the reacord again I found this va ... Jens Eisemann temporary bugfix   wpDataTables   Updated March 9, 2025 at 2:37pm   1 Most recent comment from Jens Eisemann:Hello Miloš, I have a question about an old bug fix. You sent me a code a long, long time ago to solve a pop-up problem. I would have thought that it had been built into the product by now. Could you ... Jens Eisemann Tag - "aria-label" is undefined   wpDataTables   Updated March 9, 2025 at 2:36pm   1 Most recent comment from Jens Eisemann:Hi Milos, could you please check why the HTML-tag "aria-label" has so many spaces and then the word "undefined" added? That must be an error. That is not SEO friendly and also not helpful for users w ... Jens Eisemann Bug in wpDataCharts   wpDataTables   Updated March 9, 2025 at 2:34pm   1 Most recent comment from Jens Eisemann:I use Apexcharts and have a display problem with the legend. The legend is not displayed next to each other but two values are packed in one container. Screenshot number 1. Another problem in the IE ... Remi444 What does the query parameter "persons" actually returns?Closed   Amelia   Updated March 7, 2025 at 12:46pm   2 Most recent comment from Stefan Petrov:Hi Remi, Thanks for reaching out to us. The parameter "persons" is related to the number of persons you want the application to calculate available slots for. As you can see, it is required so you nee ... Hughes Amelia Booking FromClosed   Amelia   Updated March 7, 2025 at 12:41pm   10 Most recent comment from Aleksandar Vuković:Hi Hughes. Uros is out of the office, so I'll jump in real quick. Thanks for the details! Amelia itself does not have an internal caching system, so any delay in reflecting front-end changes is m ... Michael BOURLOUX Changement de mot de passe clientClosed   Amelia   Updated March 7, 2025 at 12:35pm   6 Most recent comment from Stefan Petrov:Hi Michael, Thank for letting me know. I will close this one, but feel free to open a new ticket in case you have other questions and we will kindly provide assistance there. Have a nice day.  krisna purbaya After paying for an appointment package, the appointments are still marked as pending on the calendar, and the time slots are still available for other clients to book.Closed   Amelia   Updated March 7, 2025 at 11:35am   41 Most recent comment from Marko Davidović:Hello again, Thank you for letting us know and we just got the feedback from our colleagues and they have told us that if you want the appointment status to change depending on whether the package is ... Sara Appointments not displayingClosed   Amelia   Updated March 7, 2025 at 10:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are aware of this and this is a bug and our Dev team is already working on this and this should be fixed in one of the following updates, possibly eve ... john Historical Appointments Data Lost   Amelia   Updated 11 hours ago   3 Most recent comment from john:Hi Stefan! Per your suggestion, I've checked the User Role settings and confirmed that my WP account only has admin role. However, I noticed something unusual - when accessing Amelia's Custo ... Kevin Gao Google Calendar Email NotificationsClosed   Amelia   Updated March 7, 2025 at 9:37am   16 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... erwin upgrade to 8.1Closed   Amelia   Updated March 7, 2025 at 9:13am   4 Most recent comment from Stefan Petrov:Hi Erwin, Thanks, i've sent it to this email address. Please install it and let me know if it works.  Morgan Notifications and booking from a packageClosed   Amelia   Updated March 7, 2025 at 8:25am   4 Most recent comment from Stefan Petrov:Hi Morgan, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ...