Public Tickets
Nathan
question before buying
Pre-purchase questions for wpDataTables
Updated November 26, 2024 at 11:53pm
2
Most recent comment from Miloš Jovanović:Hi Nathan,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...
Kevin Minkoff
Using wpDataTables
wpDataTables
Updated November 26, 2024 at 11:18pm
1
Most recent comment from Kevin Minkoff:I created an income tax organizer that my clients will complete every year. If I save the data to a data table, how do I get some of the data, such as name, address, contact information, etc., to pr ...
Ray Smith
Single-Session PackagesClosed
Amelia
Updated November 26, 2024 at 6:10pm
7
Most recent comment from Uroš Jovanović:Hello Ray,
I'm glad I could assist. If you need help with anything else, don't hesitate to reach out.
emilie
Translation / plugin updateClosed
Amelia
Updated November 26, 2024 at 6:04pm
4
Most recent comment from Uroš Jovanović:Hello,
Got it! If you're handling this through the personalization tool in the plugin for the forms, then there’s no need to worry further on that end. It seems like you're on top of it! L ...
Bob May
NotificationsClosed
Amelia
Updated November 26, 2024 at 6:02pm
17
Most recent comment from Uroš Jovanović:Hello Bob,
I completely understand the urgency of this issue and apologize for the delays. I have passed the details further for additional assistance, as this problem seems complex to replicate.
In t ...
Filip Vit
Notifications does not workClosed
Amelia
Updated November 26, 2024 at 6:00pm
8
Most recent comment from Uroš Jovanović:Hello Filip,
Thank you for providing the details. I'll take a look at your setup and get back to you shortly. I'll review the configuration in the Google Cloud Console and the WP Mail SMTP s ...
Elizabeth Finlan
Woocommerce PaymentsClosed
Amelia
Updated November 26, 2024 at 5:21pm
4
Most recent comment from Uroš Jovanović:Hello Elizabeth,
I will take a look into this as soon as possible.
I appreciate your patience.
Thijs
Can't see events in admin panel/dashboard of WordpressClosed
Amelia
Updated November 26, 2024 at 5:07pm
2
Most recent comment from Uroš Jovanović:Hello Thijs,
Thank you for reaching out to us.
Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ...
tobin
Generate a query to the MySQL database.Closed
wpDataTables
Updated November 26, 2024 at 5:06pm
9
Most recent comment from Miloš Jovanović:Hi tobin,
Just following up. No problem at all, we will close this ticket, but if any new question comes up, please don't hesitate to open a new ticket.
Thank you.
Raymond
No Access to Custom Fields Even After I Upgraded to Standard licenseClosed
Amelia
Updated November 26, 2024 at 5:03pm
2
Most recent comment from Uroš Jovanović:Hello Raymond,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ...
Carlos Venegas
MercadoPago integrationClosed
Amelia
Updated November 26, 2024 at 4:50pm
2
Most recent comment from Uroš Jovanović:Hello Carlos,
Thank you for reaching out! Currently, there are no plans to natively integrate MercadoPago directly into Amelia. However, you can still use MercadoPago with Amelia by integrating it thr ...
Simon
Woo commerceClosed
Amelia
Updated November 26, 2024 at 4:41pm
4
Most recent comment from Uroš Jovanović:Hello Simon,
Thank you for providing this information and for updating us on the situation. It's great to hear that rolling back the Woo Payments plugin resolved the issue for now. We appreciate ...
Tom
Free service for particular areaClosed
Pre-purchase questions for Amelia
Updated November 26, 2024 at 4:31pm
2
Most recent comment from Uroš Jovanović:Hello Tom,
Thank you for reaching out and for your kind words about the project!
Regarding your question, Amelia does not have a built-in feature to differentiate services or pricing based on the geog ...
Temper
Minimum time required before booking is RESTRICTIVEClosed
Amelia
Updated November 26, 2024 at 1:36pm
2
Most recent comment from Stefan Petrov:Hi Temper,
This option is only related to front end (to customers), it's not applied to the back end (employees and managers) . Unfortunately, it's not possible to configure 18 hours as dura ...
Francesca Kendall
Deposit system issuesClosed
Amelia
Updated November 26, 2024 at 1:32pm
6
Most recent comment from Stefan Petrov:It will be "partially paid" for payment status, where the amount would be £6, but when you go to the finance page and change the amount ( to full amount), it will say "Paid". But, the status wont be ...