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Public Tickets

Kinno Logout bugClosed   Amelia   Updated 3 weeks ago   8 Most recent comment from Marko Davidović:Hello again, Our dev team is working on all issues and bugs that can exist. So all of them will resolved as soon as it is possible. But some are more critical so they need to be resolved first but all ... Dylan funtions of ameliaClosed Pre-purchase questions for Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Dylan, Thanks for reaching out to us. Allow me to explain how this can be configured. Large soccer field would be service 1, while the other two would be service 2 and 3. You have one employee assi ... Andrei Set automatic reply from WhatsApp notificationClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Inpulsed-shockwave kliniek employee panelClosed   Amelia   Updated 3 weeks ago   9 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Darwin Rodgers Event CreationClosed   Amelia   Updated 3 weeks ago   6 Most recent comment from Marko Davidović:Hello again, Glad to hear that all is working now but the slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. As fo ... Kharisma NotificationClosed   Amelia   Updated October 29, 2024 at 4:46pm   4 Most recent comment from Uroš Jovanović:Hello Kharisma, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Judith Custom field not showing on backendClosed   Amelia   Updated October 29, 2024 at 4:36pm   4 Most recent comment from Uroš Jovanović:Hi Judith, Thank you for clearing that up. Custom fields are connected to appointments, so you can find the submitted information on the Amelia > Appointments > Edit > Custom Fields page. Let me know ... Javier Alonso Details DateClosed   Amelia   Updated October 29, 2024 at 3:38pm   14 Most recent comment from Stefan Petrov:Hi Javier, Thanks for the feedback. I have to admit, that's great to hear! I will close this ticket but should you have any other questions or issues, feel free to reach out to us on a new ticket ... Francisco Latapiat Pre selected option formClosed   Amelia   Updated October 29, 2024 at 1:37pm   3 Most recent comment from Uroš Jovanović:Hello Francisco, Glad to hear that the issue has been resolved. I will have this ticket closed now. Michael Etokakpan WP FusionClosed   Amelia   Updated October 29, 2024 at 1:30pm   4 Most recent comment from Uroš Jovanović:Good day, Thank you for your understanding, and I appreciate your patience. I apologize for the confusion regarding WP Fusion. Let’s address the issue promptly, as I understand its importance to you ... Aurore Pantel plages horaires dédiées aux servicesClosed   Amelia   Updated October 29, 2024 at 12:37pm   3 Most recent comment from Uroš Jovanović:Bonjour Aurora, Ravi d'apprendre que le problème a été résolu. Nous allons maintenant clôturer ce ticket. Sebastian Customers are able to double book same time slot slotClosed Pre-purchase questions for Amelia   Updated October 29, 2024 at 12:34pm   8 Most recent comment from Uroš Jovanović:Hello Sebastian, We have noted this issue and will resolve it as soon as possible. In the meantime, please let me know if you have any other questions. MILDA FREJE Availability noteClosed   Amelia   Updated October 29, 2024 at 12:10pm   2 Most recent comment from Stefan Petrov:Hi Milda, I hope you are doing well. That's a great idea, unfortunately, currently, there is no option to configure this within Amelia features. Those timeslots can be only shown in red (when ful ... Keith Byrne Notification Email Template not being sentClosed   Amelia   Updated October 29, 2024 at 11:18am   12 Most recent comment from Uroš Jovanović:Hello Keith, Thanks for the update on this. Please let me know if you have any other questions. Kevin Leahy NotificationsClosed   Amelia   Updated October 29, 2024 at 10:17am   2 Most recent comment from Stefan Petrov:Hi Kevin, Thanks for reaching out to us. This is updated each time you make some changes in Event settings, but, by default, it shouldn't check or uncheck itself. Having that option disabled for ...