Public Tickets
Enrique
error when buyingClosed
Pre-purchase questions for Amelia
Updated February 3, 2025 at 6:38am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We have customers from all over the world and every continent and there are no restrictions as such on our site or anything similar. Can you please try a ...
chaitra
Appointment not getting captured after customer makes the paymentClosed
Amelia
Updated February 3, 2025 at 6:33am
2
Most recent comment from Marko Davidović:You added a note
2 days ago on Saturday at 12:19pm
Hello there,
Thank you for reaching out to us.
Please go to the notifications section inspect the page then try and send test notifications and the ...
Daniel Calvo Moreno
Aditional Customer per aditional employeesClosed
Amelia
Updated February 2, 2025 at 6:25pm
4
Most recent comment from Uroš Jovanović:
Hello Daniel,
Thank you for reaching out. Unfortunately, there is no such option available at the moment. However, we are always looking to improve Amelia, so feel free to submit your sugg ...
Yuval Tom Olsha
Booking is not working as intendedClosed
Amelia
Updated February 2, 2025 at 11:33am
2
Most recent comment from Uroš Jovanović:Hello Yuval,
Thank you for reaching out!
To allow clients to book a multiple-hour session at any available time slot, please disable the "Use service duration for booking a time slot" option in Amelia ...
Davids Strods
installation or refundClosed
Amelia
Updated February 2, 2025 at 11:14am
7
Most recent comment from Uroš Jovanović:Hello Davids,
Really sorry to hear that you are moving away from the Amelia plugin.
I have approved your refund request and you will receive your money back in the next couple of days.
If you wish to ...
Le boisselier Alexandre
HorrairesClosed
Amelia
Updated January 31, 2025 at 1:21pm
2
Most recent comment from Uroš Jovanović:Hello,
Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works:
All times in the back-end of Amelia will be shown exactly how you s ...
Honorata Fudali
making apointmentClosed
Amelia
Updated January 31, 2025 at 12:33pm
5
Most recent comment from Uroš Jovanović:Hello Honorata,
For this purpose, you will have to enable one specific hidden option in Amelia.
This is not automatically enabled once you install the plugin and I will show you how to do it:
1. Updat ...
Jason Huckabay
Appointment Block not displaying correctly. Its not showing services, starts on extras.Closed
Amelia
Updated January 31, 2025 at 12:16pm
11
Most recent comment from Marko Davidović:Hello again,
We have found the issue in the meantime this option was enabled and it was causing this issue
Once we turned it off everything is working fine again
Should you have any further inquirie ...
G Vincke
how to manage reservations on several daysClosed
Amelia
Updated January 31, 2025 at 11:35am
2
Most recent comment from Stefan Petrov:Hello,
Thanks for reaching out to us. Unfortunatelly, currently, there is no such option within Amelia features. The maximum service duration is 24h and therefore the customer can only book within tho ...
Hitesh Patel
change colours of employee panelClosed
Amelia
Updated January 31, 2025 at 10:59am
2
Most recent comment from Stefan Petrov:Hello Hitesh,
At the moment, we don't have a separate setup specifically for the Employee Panel, but we are currently working on the Employee Panel v2 version.
However, if you go to Amelia Custom ...
stefano roveda
Post-purchase event editClosed
Amelia
Updated January 31, 2025 at 10:48am
4
Most recent comment from Stefan Petrov:Hi Stefano,
Thanks for the confirmation. This issue has already been escalated to the developers/QA team for further testing.
In the meantime, you can revert to the previous version until the fix is a ...
Gerhard Reus
Past EventsClosed
Amelia
Updated January 31, 2025 at 10:45am
18
Most recent comment from Uroš Jovanović:Hi Jacob,
I understand how important this is, and I appreciate your patience.
Let me know if there's anything else I can assist with in the meantime.
Silvia Nikolova
Amelia search view hide inactive servicesClosed
Amelia
Updated January 31, 2025 at 9:13am
6
Most recent comment from Stefan Petrov:Hi Silvia,
I see now, thanks for the explanation. Unfortunatelly, there is no such option currently within Amelia features. You can add various types of this shortcode, but there is no option to confi ...
Francesco
Amelia Isn't DisplayedClosed
Amelia
Updated January 31, 2025 at 7:54am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...
Emmanuel festo Mbwambo
check in and check outClosed
Amelia
Updated January 31, 2025 at 7:09am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. There is no such check in and check out option in Amelia. Amelia is deigned for appoint ...