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Public Tickets

Víctor Gándara Solicitud de ReembolsoClosed   Amelia   Updated March 10, 2025 at 9:03am   2 Most recent comment from Stefan Petrov:Hola Víctor, Lamentamos saber que dejarás de usar Amelia. Hemos solicitado tu reembolso, y ten en cuenta que normalmente tarda de 5 a 7 días hábiles en procesarse en tu cuenta. Si en el futuro dec ... Martin Bazuin Notification insert Google AddressClosed   Amelia   Updated March 10, 2025 at 8:53am   2 Most recent comment from Stefan Petrov:Hi Martin, Thanks for reaching out to us. Since it's a custom field, you would need to add the custom field placeholer in Notification settings. You will them in Notification settings, upper righ ... Manja Baumann Woocomerce intregation not triggeringClosed   Amelia   Updated March 10, 2025 at 8:52am   55 Most recent comment from Marko Davidović:Hello again, We have covered this in another ticket that is related to same issues as far as we understand https://tmsplugins.ticksy.com/ticket/3833426/ so we can continue correspondence there. Kind r ... Yxnis Apointment confirmationClosed   Amelia   Updated March 10, 2025 at 8:46am   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.w ... Shannon Phillips event start timeClosed   Amelia   Updated March 10, 2025 at 8:41am   2 Most recent comment from Uroš Jovanović:Hello Shannon, Thank you for reaching out to us. For that purpose, you will need to set the "Default time slot step" option to 15 minutes on Amelia > Settings > General. Please let me know if that wor ... Paul Fullylove Backend bookingClosed   Amelia   Updated March 10, 2025 at 8:31am   2 Most recent comment from Stefan Petrov:Hi Paul, This option is only created for front end (Customers), however, when booking from the backend, you can choose the number of customers (attendes), in expanding (dropdown menu)    Francesca Kendall Mollie paymentsClosed   Amelia   Updated March 10, 2025 at 8:26am   2 Most recent comment from Uroš Jovanović:Hello Francesca, Thank you for reaching out! Mollie cannot be used alongside PayPal and Stripe in Amelia, so you would need to choose either Mollie or Stripe/PayPal for your services. Yes, it is possi ... Steven Strouse Custom notification templates are not workingClosed   Amelia   Updated March 10, 2025 at 8:16am   10 Most recent comment from Uroš Jovanović:Hello Steven, Glad to hear that your issue is resolved! As for the wp_amelia_notifications table reaching 151,000 records, that is quite unusual. Identifying the exact cause would require extensive tr ... Marie JOUET Appointment out of open scheduleClosed   Amelia   Updated March 10, 2025 at 7:46am   13 Most recent comment from Stefan Petrov:Hi Marie, But, if you assing multiple locations in employee work hours section, when admin selects the particular employee, in location section, he will see all locations assigned. As per the example ... Stephan Amelia Rechnungen in Kopie an andere Mail-Adressen sendenClosed   Amelia   Updated March 10, 2025 at 6:54am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. When you add additional address this address receives all notifications that are being ... Liliana Nostray Request for Refund – Amelia Standard & Amelia ProClosed   Amelia   Updated March 10, 2025 at 6:44am   5 Most recent comment from Marko Davidović:Hello again, Your subscription was canceled so that it is  not renewed and refund should reach you within 7 business days so weekend do not count. If you do not get in the next 4 days please reach ou ... Robert Day of week on Event ListClosed   Amelia   Updated March 10, 2025 at 6:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Imepelemnations are developed based on demand on market and we get hundreds of requesters each day at this time our Dev team is not accepting personal cu ... Marc Agraz no acepta correos de clientes "iclooud"Closed   Amelia   Updated March 10, 2025 at 6:37am   4 Most recent comment from Marko Davidović:Hello again, We have tested this but we do not have any such issues So this looks like issue with mail address format. You can send us in private response temporary admin credentials so that we can t ... Hughes Amelia Booking FormClosed   Amelia   Updated March 10, 2025 at 6:34am   4 Most recent comment from Marko Davidović:Hello again, Thank you for your suggestion. However, implementing this is not as simple as it may seem. It would require a significant change in Amelia’s core logic, not just the addition of a new o ... Chancee Culp Family/Parent AccountClosed   Amelia   Updated March 10, 2025 at 6:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. There is no workaround or we would gladly recommend any but Amelia is not designed in t ...