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Public Tickets

Himanshu How to get all services in a function   Amelia   Updated December 23, 2024 at 11:47am   13 Most recent comment from Uroš Jovanović:Hello Himanshu, Thank you for the update on this. When you have several questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you ther ... Oscar Soto Plugging error   Amelia   Updated December 23, 2024 at 11:40am   2 Most recent comment from Uroš Jovanović:Hello Oscar, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ... Wendy Baan Don't get a mail after booking   Amelia   Updated December 23, 2024 at 11:35am   12 Most recent comment from Uroš Jovanović:Hello Wendy, Cay you show me in a video how the configuration process looks like from your end so I can take a look at what could be wrong? Looking forward to your reply. Cara Amelia/WooCommerce account dashboard   Amelia   Updated December 23, 2024 at 10:30am   4 Most recent comment from Uroš Jovanović:Hello Cara, Thank you for the update on this. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. This feature will be imple ... Titus Unable to Save New Bookings   Amelia   Updated December 23, 2024 at 10:27am   4 Most recent comment from Uroš Jovanović:Hello Titus, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versio ... Fabrizio Amelia UsersClosed   Amelia   Updated December 23, 2024 at 10:21am   2 Most recent comment from Stefan Petrov:Hi Fabrizio, Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  ... Shea Thompson Step Booking 2.0 Not showingClosed   Amelia   Updated December 23, 2024 at 10:01am   13 Most recent comment from Marko Davidović:Hello again, We are sending you 2 video where you can see that we are entering the data in your login and in WP login and once again in both ways we can not log in to your site. Looking forward to you ... Laurence MARTINI Probleme de responsive sur les écrans de smartphonesClosed   Amelia   Updated December 23, 2024 at 9:56am   16 Most recent comment from Marko Davidović:Hello again, We are glad to hear that and we wish you a merry Christmas also and all the best.  Antonia Franke I’m reaching out because the plugin is not functioningClosed   Amelia   Updated December 23, 2024 at 9:16am   2 Most recent comment from Stefan Petrov:  Hi Antonia, Thank you for reaching out to us. This issue is often related to caching. Please try clearing your browser cookies and cache, as well as the WordPress cache (if you’re using ... Alexandra Cojocaru When I send a confirmation it s sent the the whole group-persons who have the reservation at the same hourClosed   Amelia   Updated December 23, 2024 at 8:59am   2 Most recent comment from Stefan Petrov:Hi Alexandra, Thank you for reaching out to us. This is happening because this is actually a group booking. When multiple appointments are booked for the same time slot, Amelia treats it as a group ap ... paul I CAN NOT ACTIVATE   wpDataTables   Updated December 23, 2024 at 8:31am   4 Most recent comment from Aleksandar Vuković:Hi Paul. Sorry for the delay. I can see that your purchase has been refunded and that your subscription has been canceled on December 14th so you'll no longer be charged for the plugin. Have you ... Derek Tissington Outlook integrationClosed   Amelia   Updated December 24, 2024 at 12:40pm   17 Most recent comment from Stefan Petrov:Hi Derek, The developers have downloaded the duplicate with the Outlook calendar assigned, but they couldn’t replicate the issue. The Outlook calendar itself didn’t disconnect. Therefore, we’d l ... Thomas Lin appointments vs. eventsClosed   Amelia   Updated December 23, 2024 at 7:10am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Event cannot be seen on dashboard yet but you should be able to achieve this with services also you just need to set employee work hours. The availabi ... Ghazar set custom service duration per employeeClosed   Amelia   Updated December 23, 2024 at 6:46am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can not set duration per emplyoee at this time so this is not possible to achieve I ... ep Employee optionsClosed   Amelia   Updated December 23, 2024 at 6:41am   4 Most recent comment from Marko Davidović:Hello again, Yes, of course if you are talking about WooCommerce you have that option in settings payments  Should you have any further inquiries, we kindly request that you open separate tickets fo ...