As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Jordan Wilkey Booking systemClosed   Amelia   Updated July 26, 2024 at 11:15am   26 Most recent comment from Stefan Petrov:Just to add, you should refrain from rescheduling cancelled appointments until then, or when changing the status back to approve open the appointment dialog and change the status there instead of cha ... Paul Cormier Service-Specific NotificationsClosed   Amelia   Updated July 26, 2024 at 8:14am   2 Most recent comment from Stefan Petrov:Hi Paul,Thanks for reaching out to us.You can create custom notification templates and assign them to specific services. You can also choose the trigger type, if they are going to be scheduled or etc. ... Javier Mandrille Event details at checkoutClosed   Amelia   Updated July 26, 2024 at 7:50am   10 Most recent comment from Stefan Petrov:You are welcome, Javier.I'm glad it works!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Paul Clearfire Fonts and Sliding ScaleClosed   Amelia   Updated July 26, 2024 at 7:48am   14 Most recent comment from Aleksandar Vuković:Hello Paul.Uros is out of the office, so I'll jump in.Thanks for sharing your custom code with us. I'm glad to see you were able to configure the form to be visually appealing.We forwarded y ... Ali Hamkar how to embed customized formClosed   Amelia   Updated July 26, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We would need a couple of screenshots of the issue. Or short one minute video of the issue.1. Make sure that you are customizing the correct booking form2 ... Dave Keane Amelia - Limiting a service to specific hoursClosed Pre-purchase questions for Amelia   Updated July 26, 2024 at 7:24am   6 Most recent comment from Stefan Petrov:Hi Dave,I'm glad i can help! You are welcome.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Siggi google calendar integration fields display.Closed   Amelia   Updated July 26, 2024 at 7:08am   4 Most recent comment from Stefan Petrov:Hi Siggi,Thanks for the additional information, I see now. Unfortunatelly, there is no option to configure this for multiple Calendars. Since there is an option to configure this for one Google Calend ... Kevin Change E-Mail notificationsClosed   Amelia   Updated July 26, 2024 at 7:05am   2 Most recent comment from Stefan Petrov:Hi Kevin,Thanks for reaching out to us. My first guess is that you might have additional languages added and thus you need to select the template in notification section. In the upper right corner, yo ... Alberto Appointments configurationClosed   Amelia   Updated July 26, 2024 at 5:31am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is e ... Philip Red bookingsClosed   Amelia   Updated July 25, 2024 at 8:08pm   6 Most recent comment from Aleksandar Vuković:I'm glad to hear that, Philip.Please feel free to reach out to us if you have any further questions or concerns! Carlos Amelia not laodingClosed   Amelia   Updated July 25, 2024 at 7:55pm   2 Most recent comment from Aleksandar Vuković:Hello Carlos.Thank you for reaching out to us.You didn't mention an article, but a public ticket, but regardless - we don't have an article about this issue. Your form is constantly loading ... Matthew LocationsClosed Pre-purchase questions for Amelia   Updated July 25, 2024 at 7:51pm   2 Most recent comment from Aleksandar Vuković:Hello Matthew.Thank you for reaching out to us.An employee in Amelia needs to be assigned to a default location (let's say New York). In the working hours of the employee, however, you can assign ... Martin Sims Hiding or displaying tablesClosed   wpDataTables   Updated July 25, 2024 at 3:36pm   4 Most recent comment from Miloš Jovanović:Hi Martin, You're welcome, I am glad to see the solution works as intended for your use-case, awesome! Anything else that we could assist with, please don't hesitate to create new tickets. ... Louise Catterall Loading animationClosed   wpDataTables   Updated July 25, 2024 at 3:32pm   2 Most recent comment from Miloš Jovanović:Hi Louise,At the moment, we don't have any built-in/easy way to change the colour of the Loader, or change any visual style for it.But our developers plan to add some customization options for i ... Marco DeGennaro Calculations and handling negative numbersClosed   wpDataTables   Updated July 25, 2024 at 3:11pm   2 Most recent comment from Miloš Jovanović:Hi Marco,I am sorry, but I am not understanding exactly what you wish to achieve.Our calculations are going to take the value of a number in any cell exactly as it comes from your data source.It is n ...