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Public Tickets

Mei Chun Huang Not mobile friendlyClosed   Amelia   Updated April 22, 2024 at 12:30pm   9 Most recent comment from Uroš Jovanović:Hello Mei,Thank you for the update on this and for your patience.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you h ... Mohammad Sohanur Rahman Package of Multiple WebinarsClosed   Amelia   Updated April 22, 2024 at 12:08pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is only possible if you create these events as one event that will last 8 days like this for exampleEvents currently do not have packages feature so ... RIADI SAMIR Dynamic LTD.Closed Pre-purchase questions for Amelia   Updated April 22, 2024 at 9:55am   2 Most recent comment from Stefan Petrov:Hello Samir,Thanks for reaching out to us.Apologies, but I'm afraid i don't understand your request/question. Can you please elaborate a bit more?Thanks. Kuanysh Astana Customers have no access to panelClosed   Amelia   Updated April 22, 2024 at 8:45am   2 Most recent comment from Stefan Petrov:Hello Kuanysh Astana,Thanks for reaching out to us.Please check if the customer panel notification is correctly configured. In the template, there should be a placeholder for the URL of the page wher ... Jan Macák Google calendarClosed   Amelia   Updated April 22, 2024 at 7:33am   2 Most recent comment from Stefan Petrov:Hello Jan,Thanks for reaching out to us.The integration with Google / Outlook Calendar can be made once you are logged in as an admin. When you are logged in as an admin in backend, and when you open ... Daniel Martín Écija Data protectionClosed   Amelia   Updated April 22, 2024 at 7:14am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms ... Enrico Pinna Assistance with Customizing Time Slot Display to Show Only Start TimesClosed   Amelia   Updated April 22, 2024 at 6:59am   4 Most recent comment from Stefan Petrov:Hello Enrico,You are most welcome.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter ... Heikki Updating the Amelia pluginClosed   Amelia   Updated April 22, 2024 at 6:53am   4 Most recent comment from Stefan Petrov:Hello Heikki,Thanks for the email. It has been sent to your email address.  Kathrine Johnson I need to upgrade to the Pro version but i just bought standardClosed   Amelia   Updated April 22, 2024 at 6:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Sales and promotions do not apply to upgrades and renewals. So you will need a refund for this license and then you need to purchase a new license. Is thi ... André Klann Employee panelClosed   Amelia   Updated April 22, 2024 at 6:45am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.It fills in automatically phone and pass field but you just delete this and save new one or just delete them and save without those data. As for logging o ... Lawrence Robinson Time ZonesClosed   Amelia   Updated April 22, 2024 at 5:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We have time zone placeholder in notifications that you can add like this But in the employee panel you can set the different time zone or the same for y ... Michele Amelia's calendar problemClosed   Amelia   Updated April 22, 2024 at 5:56am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to adjust 2 things  1. In general settings you need to set default time slot step to 15 minutes  2. And below that you will see option Use se ... Beer Consultancy Full Dutch translation of Amelia stringsClosed   Amelia   Updated April 22, 2024 at 5:55am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Thank you so much for the translation I will forward it to the appropriate sector in case the link has expired we will reach out to you again. We wish yo ... lohkienhao Amelia Notifications Not Sending When Using WooCommerce IntegrationClosed   Amelia   Updated April 22, 2024 at 5:54am   6 Most recent comment from Marko Davidović:Hello Borja, You are most welcome, and we are glad to hear that everything is fine now.   Should you have any further inquiries, we kindly request that you open separate tickets for each question a ... Johanna Trittien Cart purchase appointment reminder emails missing GoogleMeet linkClosed   Amelia   Updated April 22, 2024 at 5:52am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Cart notifications must be configured little bit differently. You need do click on  configure placeholder And then in appointment section you need to co ...