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Public Tickets

Andrea PayPal LaterClosed Pre-purchase questions for Amelia   Updated April 18, 2024 at 2:33pm   8 Most recent comment from Uroš Jovanović:Hello Andrea,Thank you for your purchase.Please let me know if you have any other questions. Truffel Ceremony Api is not workingClosed   Amelia   Updated April 18, 2024 at 12:59pm   7 Most recent comment from Stefan Petrov:Hello rajika,This could happen if your API key is incorrect. Try regenerating it and using the new one. Unfortunately, we are not able to reproduce the case on our localhost, so if it still doesn' ... Aijaz Ahmad Sofi Loading Data from Sql ServerClosed   wpDataTables   Updated April 18, 2024 at 12:34pm   2 Most recent comment from Miloš Jovanović:Hello,Can you please open the browser's Developer console and check under the Network Tab?Keep the Network Tab open, refresh the Page and check if you can find any error message in red color text ... Mert Problem with recurring appointments after the last updateClosed   Amelia   Updated April 18, 2024 at 11:13am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We dop not have such issues we just tested this. Can you please send us short one minute video of the issue so that we can take a closer look and check t ... son nguyen Setting from Monday to Friday has 7 slots, Saturday and Sunday has 5 slotsClosed   Amelia   Updated April 18, 2024 at 10:20am   6 Most recent comment from Marko Davidović:Hello again,When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are ... Olaf Lederer How does this option work?Closed   Amelia   Updated April 18, 2024 at 10:00am   8 Most recent comment from Marko Davidović:Hello again, There is no issue this is how it is supposed to work. You cannot change this. This is how it was designed to work. So we do not see any issues.  Should you have any further inquiries, we ... Alan Customer PanelClosed   Amelia   Updated April 18, 2024 at 9:03am   5 Most recent comment from Marko Davidović:Hello agian,Amelia can not show the booking insincere time zone since it has not time zone option it depend on WP settings. So this customer real or not booked in a different time zone that was probab ... Isabel Lapaz DO BACK button in categories in catalogueClosed   Amelia   Updated April 18, 2024 at 8:53am   10 Most recent comment from Uroš Jovanović:Hello Isabel,Glad to hear that the issue has been resolved.I will have this ticket closed now. Daniel Arseneault Lost everything after the updateClosed   Amelia   Updated April 18, 2024 at 8:52am   9 Most recent comment from Uroš Jovanović:Hello Daniel,Do I have your permission to do this for you on your website?Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a lo ... Andy Bats Cron Job for scheduled notificationsClosed   Amelia   Updated April 18, 2024 at 8:45am   5 Most recent comment from Uroš Jovanović:Hello Andy,Thank you very much for sharing this with me and I am glad to hear that the issue has been resolved.I will have this ticket closed now. Stephane Presale questionClosed Pre-purchase questions for Amelia   Updated April 18, 2024 at 8:44am   2 Most recent comment from Uroš Jovanović:Hello Stephane,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Bill Moran Event Pricing with Add-onsClosed   Amelia   Updated April 18, 2024 at 8:39am   2 Most recent comment from Uroš Jovanović:Hello Bill, Amelia can be used for table booking. We don't have an option for displaying the table plan, but you can create tables in the place where our employees are, and give customers the opt ... Tom When will automatic updates be providedClosed   Amelia   Updated April 18, 2024 at 8:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.They are available for years but you need to enable this in WordPressIf this does not work on your site then you have some issues not with Amelia but with ... Ali Arslan Custom TimeClosed   Amelia   Updated April 18, 2024 at 7:42am   2 Most recent comment from Stefan Petrov:Hello Ali,Thanks for reaching out to us.Yes, this can be configured in employee work hours settings.  You can configure the timeslot for each day of the week and also assign the service/location. Ple ... Nathan Morris Question about FeaturesClosed   Amelia   Updated April 18, 2024 at 7:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The plugin cannot be used for multi-day bookings. Renting by the hour and for one day is ...