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Public Tickets

Andy De-activating and tablesClosed   wpDataTables   Updated July 29, 2024 at 6:47am   1 Most recent comment from Andy:We have a WP website problem and need to isolate where the issue is coming from. Does temporarily de-activating WpDataTables lose all the tables created? Thanks.THIS CAN BE CLOSED, NEW PRIVATE TICKET ... Ana Martinez Add discounts or coupons manuallyClosed   Amelia   Updated July 29, 2024 at 6:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not available in Amelia. You can not apply them from the backend the only way to do this is to book from incogni ... Robert Pothier Applying coupons on backendClosed   Amelia   Updated July 29, 2024 at 6:24am   4 Most recent comment from Stefan Petrov:Hi Ana,Apologies, but i would have to ask you to open a new ticket regarding your issue and we will kindly provide advanced support there.Thank you for your understanding.  Patrik Varga Multipe stripe account payoutClosed   Amelia   Updated July 29, 2024 at 5:53am   2 Most recent comment from Uroš Jovanović:Hello Patrik,Thank you for reaching out to us.For this purpose, you can take a look at the Stripe Connect option in Amelia.We have long offered standard Stripe integration, but Stripe Connect takes c ... Vanessa Klaas Unable to add existing WP users as EmployeesClosed   Amelia   Updated July 29, 2024 at 5:48am   7 Most recent comment from Marko Davidović:Hello again,In Amelia you must not add several roles to one user. This will create conflict of roles and Amelia will not work properly.Each user must have only one role and separate mail and sepa ... Jordi Export and Import eventsClosed   Amelia   Updated July 29, 2024 at 5:43am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.There are two things1. Employee needs to be added to an events so that this can be shown in the calendar2. If you have add them already but they were not ... Dave Keane Event Notifications Sending to Employee, Not CustomerClosed   Amelia   Updated July 29, 2024 at 5:38am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Wea re glad to hear that this is resolved and should you have any further inquiries, we kindly request that you open separate tickets for each question an ... Kyle Raab CalendarClosed   Amelia   Updated July 29, 2024 at 5:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, Amelia is designed so that each employee can be connected to sperate personal mail. There is only one workaround not sure if it will help if you use ... Alan Price set by time picked on bookingClosed   Amelia   Updated July 27, 2024 at 5:01pm   4 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Alan, but I can, of course understand.You're within the refund period, so we will process it straight away. Please note that it may take a few days for the funds to ... Wilhelm Drummer Loading SpeedClosed   Amelia   Updated July 27, 2024 at 4:44pm   2 Most recent comment from Aleksandar Vuković:Hello Wilhelm.The Events Calendar is one of the older forms, but I'm pleased to say that our developers are working on the 2.0 Calendar form which should be a lot faster.Can you try adding the Ev ... ronnie adams SMS not getting sent - Status QueuedClosed   Amelia   Updated July 27, 2024 at 4:36pm   3 Most recent comment from Aleksandar Vuković:Thanks for letting us know the problem is solved, Ronnie. David, Amelia sends out the messages properly if you have enough balance. However, if the response from the carrier is not immediate, it won&# ... Roland Not creating a new OrderClosed   Amelia   Updated September 25, 2024 at 5:12pm   40 Most recent comment from Miss Victoria Allen:Can I have a progress update on this please? I have this issue. I expected that Amelia would be able to handle admin-created bookings. I need a work around or I will need to abandon Amelia and use an ... Kevin Email notificationsClosed   Amelia   Updated July 26, 2024 at 10:48am   2 Most recent comment from Aleksandar Vuković:Hello Kevin.Unfortunately, there's no way you can separate them.If you enter the email that will receive all notifications - that email address will receive both customer and employee-related ema ... Monika uploadClosed   Amelia   Updated January 21, 2025 at 9:54am   3 Most recent comment from Monika:Hello,I can't find where to download the new version of Amelia, 8.0.2Thank you for your reply.All the best.Monika Kyle Raab PaymentClosed   Amelia   Updated July 26, 2024 at 9:35am   2 Most recent comment from Aleksandar Vuković:Hello KyleUnfortunately, no.Amelia's integration with Stripe currently works only for direct charges from debit and credit cards whose details are entered directly into the form.If Paystack has a ...