As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Mashudu Daniel Rambau wpDataTable Chart Title Font sizeClosed   wpDataTables   Updated July 23, 2024 at 8:58pm   4 Most recent comment from Miloš Jovanović:Hello,No problem, thank you for clarifying about that H2 title, so it was not related to the Charts.I am glad to see that CSS helps to achieve a different font size for the HighChart titles, great.T ... keerthiseelan Responsive tableClosed   wpDataTables   Updated July 23, 2024 at 4:00pm   2 Most recent comment from Miloš Jovanović:Hello,If I understood, you would like to have one setting for Desktop screens on the table, to have it as "Limit table width to Page width"; while for mobile screens, in the Responsive Mode, it shoul ... Criselda Esmayan DateClosed Pre-purchase questions for wpDataTables   Updated July 23, 2024 at 3:57pm   2 Most recent comment from Miloš Jovanović:Hello Criselda,Yes, each appointment booking in Amelia is storing both the date when the booking was made by the customer and the date and time when the appointment is scheduled to happen.For example ... Christopher Ross Clear FiltersClosed   Master-Detail Tables for wpDataTables   Updated July 23, 2024 at 2:48pm   4 Most recent comment from Miloš Jovanović:Hi Christopher,Thank you for the access.Yes, when we hit 'Clear filters', there is an Ajax error on the front-end for this Table.Or, if we try using a specific filter, like "best for" "Busi ... Abner Setting up employeesClosed   Amelia   Updated July 23, 2024 at 1:50pm   2 Most recent comment from Aleksandar Vuković:Hello Abner. Thank you for reaching out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do this is ... Tim Henthorn Formidable Forms Query CriteriaClosed   Formidable Forms integration for wpDataTables   Updated July 23, 2024 at 1:45pm   2 Most recent comment from Miloš Jovanović:Hi Tim,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Jeroen widget / select which columns to showClosed   wpDataTables   Updated July 23, 2024 at 1:33pm   2 Most recent comment from Miloš Jovanović:Hi Jeroen,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Patrick Issue with API Endpoints Returning 403 Errors for Non-Logged In UsersClosed   Amelia   Updated July 23, 2024 at 1:28pm   13 Most recent comment from Stefan Petrov:Hi Patrick,It is this option. It's currently hidden, but we added this option after the major WooCoomerce update.This can be enabled through the developer console in Payment settings. Aki Can't add %Payment_stripe_link% to Whasatpp NotificationClosed   Amelia   Updated July 23, 2024 at 12:57pm   6 Most recent comment from Stefan Petrov:Hi Aki,Great to hear that! It looks like it was easier than we thoughtAnyway, should you have any other questions or issues, feel free to reach out to us on a new ticket and we will kindly assist.Have ... Kimberely Reed-Tomlin Cannot Edit Custom FieldsClosed   Amelia   Updated July 23, 2024 at 12:20pm   4 Most recent comment from Aleksandar Vuković:Hi Kayla.You encountered this error in the console on our entities API call: WordPress SQLSTATE[HY000]: General error: 2006 MySQL server has gone away. This is most likely caused by the fact that you ... Liam O\'Leary Event Additional DetailsClosed   Amelia   Updated July 23, 2024 at 10:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, you can gather additional information via custom fields. You can read more about it on this link https://wpamelia.com/custom-fields/.As for events n ... Cindy Carrillo Customer panel & Woo IntegrationClosed   Amelia   Updated July 23, 2024 at 10:30am   2 Most recent comment from Aleksandar Vuković:Hello Cindy.Can you please use the New Customer Panel?Since your customers have the WP Users created automatically, the same login should work for both. Please check the attached screen recording. It ... kiran kamal chauhan Eliminate Events form StepsClosed   Amelia   Updated July 23, 2024 at 10:27am   3 Most recent comment from kiran kamal chauhan:Ok, Thank you. Michael Display problemsClosed   Amelia   Updated July 23, 2024 at 10:13am   7 Most recent comment from Marko Davidović:Hello again,We do not see issues on your site we can see dates for July and August The only thing is that you set that this service is only available 14 in advancedSo for that reason you can not see ... Lisbel Valdés Rodríguez Number of accompanying personsClosed   Amelia   Updated July 23, 2024 at 9:47am   2 Most recent comment from Stefan Petrov:Hi Lisbel,Thanks for reaching out to us. Unfortunatelly, currently, there is no option to configure this. It has been requested already by a couple of users, but currently, Amelia calculates the custo ...