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Public Tickets

Shuanghong Problem: One Employee Can Access Another Employee's ServicesClosed   Amelia   Updated April 19, 2024 at 2:09pm   6 Most recent comment from Stefan Petrov:Hello Shuanghong,You are most welcome.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice weekend! Traci notifications not sending again (SMS and Email)Closed   Amelia   Updated April 19, 2024 at 1:39pm   4 Most recent comment from Stefan Petrov:Hello Traci,So, here is what i was able to investigate. The test email does work properly, even with the Mailgun, that's correct. The SMS notifications also work correctly. This is the test SMS t ... Jose Rangel Use of a placehoder to track editing/creation of informationClosed   wpDataTables   Updated April 19, 2024 at 1:27pm   2 Most recent comment from Miloš Jovanović:Hi Jose,I am sorry to disappoint you, but at the moment we do not have an 'out of the box' solution for SQL Query based Tables.Right now, we have a solution only for Manual tables.So, if yo ... Giulio Massara show calendar and bookings in websilteClosed   Amelia   Updated April 19, 2024 at 1:25pm   2 Most recent comment from Stefan Petrov:Hello Giulio,Thanks for reaching out to us.There is an Amelia booking form that i can be displayed on the front end page. You can use different shortcodes to display the Amelia booking form but to ma ... Joe Hanging/Loading indefinitelyClosed   wpDataTables   Updated April 19, 2024 at 11:57am   3 Most recent comment from Miloš Jovanović:Hi Joe,I forgot to ask on the previous ticket, can you confirm are you using the latest 6.3.1 wpDataTables?We had a bug on an older version for making Manual Tables on External DB - but the bug got ... Joe Can't Save SettingsClosed   wpDataTables   Updated April 19, 2024 at 11:46am   9 Most recent comment from Miloš Jovanović:Hi Joe,I am glad to see you fixed this issue, at least for now;but I can see you opened a new ticket for the Table which is freezing.It could be connected, but not sure yet, at first glance I think ... Isabel Lapaz notifications formatClosed   Amelia   Updated April 19, 2024 at 11:46am   4 Most recent comment from Uroš Jovanović:Hello Isabel,Glad to be able to assist you.I will have this ticket closed now. David Rojas Amelia template exampleClosed   Amelia   Updated April 19, 2024 at 11:32am   4 Most recent comment from Uroš Jovanović:Hello David,We will soon implement an option to download a template, but there is currently no such option.I will let you know when that is possible.In the meantime, please let me know if you have an ... Nicolas Boucherie After updata only 4 service isshowingClosed   Amelia   Updated April 19, 2024 at 11:05am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Services and locations that will show on a booking form depending on what you have set in employee work hours and on the shortcode don't hat page.So ... tabatha Amelia not loading on the front endClosed   Amelia   Updated April 19, 2024 at 9:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in ... Dave Coleman Time IncrementsClosed   Amelia   Updated April 19, 2024 at 9:19am   4 Most recent comment from Stefan Petrov:Hello Dave,You are welcome. Unfortunately, the calculation of the total number of customers is always configured to include the initial customer as +1. That means that Amelia will always calculate the ... Davide Scroll not working in services and packages overviewClosed   Amelia   Updated April 19, 2024 at 8:51am   10 Most recent comment from Stefan Petrov:Hello Davide,Thanks. I see them now. Looks like the service description is short, so I'm not able to see the scroll bar for each service separately. If i open this service, for example, there is ... Luis Mauricio Valdés Amelia Settings not workingClosed   Amelia   Updated April 19, 2024 at 7:42am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Shea Thompson Sign Up Form Not ShowingClosed   Amelia   Updated April 19, 2024 at 7:34am   2 Most recent comment from Stefan Petrov:Hello Shea,Thanks for reaching out to us.Looks like this could be a conflict with other plugins or there. Have you tried to disable other plugins, leaving just Amelia enabled? When you say "is not sh ... Alan calendar errorClosed Pre-purchase questions for Amelia   Updated April 19, 2024 at 7:26am   4 Most recent comment from Marko Davidović:Hello agian,Glad to hear that all is fine now. No, this is just for your browser you can activate it with shift+ctrl+n.Should you have any further inquiries, we kindly request that you open separate ...