As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Martin Sims Overriding theme which makes tables haze zebra stripesClosed   wpDataTables   Updated August 1, 2024 at 10:46am   6 Most recent comment from Aleksandar Vuković:You're welcome, Martin, glad I could be of assistance!Please feel free to reach out to us if you have any further questions or concerns! Christian Ødegård [ameliaeventslistbooking] does not showClosed   Amelia   Updated August 1, 2024 at 10:45am   8 Most recent comment from Aleksandar Vuković:Something is really strange here, Christian.I can't log in with this either. Please check the attached screen recording. Am I maybe trying to log in using an incorrect URL (https://nor-akutt.no/w ... Marek Vesely Custom fields - missing translation settingClosed   Amelia   Updated August 1, 2024 at 10:44am   4 Most recent comment from Marko Davidović:Hello again,I can but I can not make any promises since we get hundreds and hundreds of requests each day and for that reason, we have this public page for voting.Should you have any further inquiries ... Igor Folder with more pdf-sClosed Pre-purchase questions for wpDataTables   Updated August 1, 2024 at 10:40am   2 Most recent comment from Aleksandar Vuković:Hello Igor.Thank you for your interest in our plugin!I'm sorry to disappoint you, but unfortunately, something like this is not yet possible. The only thing similar is Row Grouping, but this work ... Halit Search BarClosed   wpDataTables   Updated August 1, 2024 at 10:16am   2 Most recent comment from Aleksandar Vuković:Hi Halit.Thank you for your feedback. wpDataTables uses an exact match search for the data in its tables. This means that if you search for "Emelina" but the entry is "Emmelina," it won't return ... Olav down paymentClosed   Amelia   Updated August 1, 2024 at 9:53am   4 Most recent comment from Stefan Petrov:Hi Olav,Apologies, when you have several questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and quest ... Robin Colinkang Users don't receive any email after filling the form. Google meet also didn't generate any linkClosed   Amelia   Updated August 1, 2024 at 9:15am   9 Most recent comment from Stefan Petrov:Hi Robin,Apologies for the delayed answer. The reason why you are seeing a different name is because the same phone number has been entered. As you can see customer [email protected] has the same pho ... Elisabeth custom fields orderClosed   Amelia   Updated August 1, 2024 at 8:53am   2 Most recent comment from Uroš Jovanović:Hello Elisabeth,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Malik brannon Amelia SMSClosed   Amelia   Updated August 1, 2024 at 8:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can only send notifications from our account and you can only use our number to do that. But there is option alpha sender that you can use to change w ... Stefano Nardacchione Multiple registration for eventsClosed   Amelia   Updated August 1, 2024 at 8:35am   2 Most recent comment from Uroš Jovanović:Hello Stefano,Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be imple ... Michael events not deletingClosed   Amelia   Updated August 1, 2024 at 8:26am   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Michael adding event to website using beaver builder liteClosed   Amelia   Updated August 1, 2024 at 8:01am   3 Most recent comment from Uroš Jovanović:Hello Michael,Glad to hear that the issue has been resolved.I will have this ticket closed now. Strategy Developers Show booking slots in client time zone IssueClosed   Amelia   Updated August 1, 2024 at 7:17am   4 Most recent comment from Stefan Petrov:Hi Strategy Developers,You are welcome. I'm glad that I could help.Looking forward to hearing from you regarding other questions or issues.Have a nice day! Sinthu Event set upClosed Pre-purchase questions for Amelia   Updated August 1, 2024 at 7:02am   5 Most recent comment from Marko Davidović:Hello again,My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our future customers. ... Tanel Can the client call the specialist directly?Closed Pre-purchase questions for Amelia   Updated August 1, 2024 at 6:55am   2 Most recent comment from Stefan Petrov:Hi Tanel,Thanks for reaching out to us. Let me explain how Amelia works. First, you need to configure the employees and services. Employees need to have the work hours configured since the timeslots d ...