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Public Tickets

CARLOS ATRISTAIN Subject: Amelia Plugin Support Ticket - WooCommerce Compatibility IssueClosed   Amelia   Updated April 23, 2024 at 9:44am   2 Most recent comment from Stefan Petrov:Hello Carlos,Thanks for reaching out to us. As you already noticed, WooCoomerce released an update with minor changes and apparently, there are some changes that needs to be done on our side. If you s ... Spanishclasseslive S.L. UpgradeClosed   Amelia   Updated April 23, 2024 at 9:38am   10 Most recent comment from Marko Davidović:Hello again,We have tested this and we can not replicate the issue. You can see in the screenshot that we made a bookingAnd then this appointment showed in AmeliaAs far as we can see we you do not ha ... Francisco History of appointmentsClosed   Amelia   Updated April 23, 2024 at 9:16am   4 Most recent comment from Stefan Petrov:You are welcome, Francisco.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Emmanuel Ekene Customer Panel CustomizationClosed   Amelia   Updated April 23, 2024 at 9:09am   2 Most recent comment from Stefan Petrov:Hello Emmanuel,Thanks for reaching out to us. As my colleague already mentioned, customers can log in to the customer panel to book an appointment only from a package. This means that they can purchas ... Sean Marren I need help with a time slot feature that I cannot seem to configure just rightClosed   Amelia   Updated April 23, 2024 at 9:04am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.1. I want to offer a one hour service, which needs a 15 minute buffer before and a 15 minute buffer after. However, I would like to offer a two and a hal ... Dustin Cancel URLClosed   Amelia   Updated April 23, 2024 at 8:35am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need only to insert % appointmnet_cancel_url% placeholder. If you copy that placeholder from the list, you must edit and remove the "spacing" before a ... Carin event notification to OrganizerClosed   Amelia   Updated April 23, 2024 at 8:07am   4 Most recent comment from Stefan Petrov:Hello Carin,Yes, since the user that has been added as "Organizer" will be "treated" as the organizer of that event and it will receive all emails. Also, other employees can be added in "stuff" field, ... Namika Customer field syncClosed   Amelia   Updated April 23, 2024 at 8:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please purge the cache from site and from the browser and changes should take affect. In case that they do not then it seems like a slightly more difficu ... Alex Boag-Munroe WooCommerce IntegrationClosed   Amelia   Updated April 23, 2024 at 7:59am   3 Most recent comment from Stefan Petrov:Hello Alex,Thanks for reaching out to us.Yes, ever since the WooCoomerce update, we've had some issues such as "empty cart" and issues where no customer information was sent to the checkout windo ... Stanislav Inquiry about Upgrading to Standard Version from StarterClosed   Amelia   Updated April 23, 2024 at 7:37am   5 Most recent comment from Stefan Petrov:Hello Stanislav,Great to hear that! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Daniel Davison DepositClosed Pre-purchase questions for Amelia   Updated April 23, 2024 at 7:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, you should be able to set this with Amelia easily. So for events you can set the deposit of 20%And then you can enable payment via link So that they ... Shirley problem with AMELIA pluginClosed   Amelia   Updated April 23, 2024 at 6:58am   6 Most recent comment from Uroš Jovanović:Hello Shirley,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on ... Ki Smith booking form customizationClosed   Amelia   Updated April 23, 2024 at 6:05am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome. This is because you have set that maximum capacity is one so this is a single service not group service. Change this to 2 or more and then this option will show auto ... Brigitte Bauer TaxClosed   Amelia   Updated April 22, 2024 at 8:48pm   2 Most recent comment from Uroš Jovanović:Hello Bridgitte,Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be im ... Diego Penaloza Lopez question about reservationsClosed   Amelia   Updated April 22, 2024 at 8:42pm   2 Most recent comment from Uroš Jovanović:Hello Diego,Thank you for reaching out to us.1. For that purpose, you can configure custom duration for all services.2. Just change the time format on the WordPress General Settings and it will be a ...