As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Martin Sims Using the placeholder prefiltering functionClosed   wpDataTables   Updated August 2, 2024 at 11:13am   4 Most recent comment from Aleksandar Vuković:You're welcome, Martin.Please feel free to reach out to us if you have any further questions or concerns! Lyle de Groot Emails not sendingClosed   Amelia   Updated August 2, 2024 at 10:58am   9 Most recent comment from Uroš Jovanović:Hello Lyle,I will do that.Thank you for the update on this. Mark Sayegh Wrapping Text in HeaderClosed   wpDataTables   Updated August 2, 2024 at 10:54am   4 Most recent comment from Aleksandar Vuković:Hello Mark.Milos is on vacation so I'll jump in to thank you for your kind words! I’m glad to hear that everything is working well. I’ll go ahead and close the ticket for now. If you need an ... Gabriel Bozza Front End editingClosed   wpDataTables   Updated August 2, 2024 at 10:52am   2 Most recent comment from Aleksandar Vuković:Hello Gabriel.Thank you for reaching out to us.Each column can have editing disabled. Simply access the settings of the column, switch to the "Editing" tab, and set the editor input type to "none":For ... Vrushabh Infozzle Add Employee panel timezone filed in notification PlaceholderClosed   Amelia   Updated August 2, 2024 at 10:26am   4 Most recent comment from Stefan Petrov:Hi Vrushabh,I can forward the information, but the feature is moved higher on the priority list based on the user vote on our feature suggestion page. We are working on implementing the other feature ... Bernard Zomer API EndpointClosed   Amelia   Updated August 2, 2024 at 11:31am   3 Most recent comment from Uroš Jovanović:Hello Bernard,For now you ca use the same endpoint used by the plugin, http://localhost/amelia/wp-admin/admin-ajax.php?action=wpamelia_api&call=/payment/mollie . The data sent is similar to the one ... Jason WooCommerce Cart - View in cartClosed   Amelia   Updated August 2, 2024 at 9:58am   2 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for reaching out to us.You can change this on what goes through on the "Set MetaData and Description" field on the Amelia/Settings/Payments page.Please let me know if that works ... ronnie adams Recurring Appts Lots of EmailsClosed   Amelia   Updated August 2, 2024 at 9:11am   6 Most recent comment from Marko Davidović:Hello again,Please do that since as you can see we can not replicate this issue and we have never seen this before.Looking forward to your reply.   Claude Michaud Bug (big one)Closed   Amelia   Updated August 2, 2024 at 8:47am   4 Most recent comment from Uroš Jovanović:Hello Claude,Thank you for the credentials.I could not replicate this issue from my end, thus it would be great if you could provide me with the screen recording of this whole process and I will assis ... Karin BuchungsformularClosed   Amelia   Updated August 2, 2024 at 8:46am   2 Most recent comment from Stefan Petrov:Hello Karin,Danke, dass Sie sich an uns gewendet haben. Anstatt den Shortcode zur Vorauswahl der Kategorie zu verwenden, können Sie den Shortcode zur Auswahl mehrerer Dienstleistungen verwenden - [a ... David Chalmers Clash with DataTables JavaScript libraryClosed   wpDataTables   Updated August 2, 2024 at 8:44am   4 Most recent comment from Aleksandar Vuković:Hey DavidWhile you can use datatables.js and wpDataTables on the same site, they can't be on the same page, so you would need a page for datatables.js and another page for wpDataTables. Candy Price Customer PanelClosed   Amelia   Updated August 2, 2024 at 8:31am   4 Most recent comment from Stefan Petrov:Hi Candy,That's up to your personal preference, but I guess the credentials would be the better option. As for the delay, this could be an issue related to the email settings. Are you using SMTP ... Bernard Zomer GA4Closed   Amelia   Updated August 2, 2024 at 8:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to set it on your own manually and you can read more about it on this link https://wpamelia.com/google-analytics/.Should you have any further in ... Etienne Falque Pierrotin Customer panel accessClosed   Amelia   Updated August 2, 2024 at 8:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you have several questions or issues please open a new seperate ticket, and we will help you there. In that way, issues and questions that are relate ... Sina not correctly working wdt_created_at when using directly time zoneClosed Pre-purchase questions for wpDataTables   Updated August 2, 2024 at 8:02am   2 Most recent comment from Aleksandar Vuković:Hello Sina.Thank you for reaching out to us.The reason behind this is that the first approach is the correct one. Once you select the city, all Daylight Savings changes will correctly be applied but i ...