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Public Tickets

Davide Pannello clienti BloccatoClosed   Amelia   Updated 2 weeks ago   25 Most recent comment from Uroš Jovanović:Ciao Davide, Sono felice di sentire che ora funziona correttamente! Grazie mille per la tua pazienza, e non esitare a contattarmi se avrai bisogno di aiuto in futuro. Helmut Starz Customer PanelClosed   Amelia   Updated 2 weeks ago   7 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that the QA team was unable to reproduce this issue. They sent us this could you please ask the user for clarification r ... Gereys Expiration date of coupons   Amelia   Updated 2 weeks ago   6 Most recent comment from Uroš Jovanović:Hello Gereys, It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won ... Kevin Richter Hide custom fields?   Amelia   Updated 2 weeks ago   6 Most recent comment from Uroš Jovanović:Hello Puntorosso, Thank you for your patience. Unfortunately, there is still no option to assign a class or ID to custom fields within Amelia. I understand how important this feature is for your requi ... Pierre Blanchet problem with display field for couponsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. W ... René Tausch Scan found malwareClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hello René, Thanks for the feedback, that is great news, indeed. In that case, can I close this one if there are no other questions?    gogakudo-korean notification function errorClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hello Gogakudo, I hope you are doing well. Are those multiple reservations for the same timeslot? If so, Amelia has created a group booking, and the information has been sent in the same email. Howeve ... Nikolaj Wrong hoursClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:You are welcome, Nikolaj. I'm glad that i could help. I will close this one, looking forward to hearing from you regarding other questions.  Ian Cook Event "+" Button Not WorkingClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. This does not look like latest version of Amelia button should look like this You can download Amelia from this link https://we.tl/t-lsSmWHutzk We ar ... Adam Borowski WooCommerce Order Status Sync FailsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Glad to hear that all is working fine and we will close this ticket but should you have any further inquiries, we kindly request that you open separate t ... Ola Sundin Date FieldsClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Stefan Petrov:Hello Ola, Amelia is quite "sensitive" when it comes to these settings, as it doesn’t have its own date/time settings and instead uses those from WordPress. This is why it’s recommended to select ... Walter Jamernegg Calender switchClosed   Amelia   Updated 2 weeks ago   7 Most recent comment from Stefan Petrov:Hi Walter, Unfortunately, I don’t believe actions like this are registered in the database. I’m also considering the possibility of a user role error. Perhaps the WP user (who should be an admin) ... Max TORCHUT My Amelia is brokenClosed Pre-purchase questions for Amelia   Updated 2 weeks ago   9 Most recent comment from Stefan Petrov:Hi Max, I’ve looked into it, and it turns out it’s a Pro license, but it was canceled in April 2023. Since it’s no longer active, you don’t have access to the latest updates and won’t be abl ... Eliko Levy ssue with WooCommerce Integration and Google Calendar SyncClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This could be an issue that you did not set same rules in WooCommerce and in Amelia and if appointments are not set to completed that they are paid then ... unicorn language of Amelia on the websiteClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to set your page locale language do German but only German De-DE not De-CH  Amelia can only translate basic "original" language lie Spanish not ...