As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Guellati Wassim Employee-pannelClosed   Amelia   Updated May 5, 2025 at 5:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. For old 1.0 panels in order to change the general colors of the Customer/Employee Panels as well as the text color; at the moment we don't have a s ... Kamal Chouhan Problem in adding categoriesClosed   Amelia   Updated May 4, 2025 at 8:45pm   2 Most recent comment from Stefan Petrov:Hi Kamal, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3981044/ For future reference, please don't open mul ... Summiya Feature Request / Guidance: Show Graph in Master-Detail Popup for Specific CellClosed   Master-Detail Tables for wpDataTables   Updated May 5, 2025 at 1:49pm   2 Most recent comment from Summiya:I’m following up on my previous message regarding the ability to display a graph in the Master-Detail popup, triggered by a button and based on a specific cell or row's data. This functionality ... Mark Erickson Front end editor doesn't loadClosed   wpDataTables   Updated May 1, 2025 at 9:38pm   3 Most recent comment from Jamiewill Onitiju:I am having the same issue as well. Please let me know if you figure a solution. Daniel BOURRION automatically drain customers datasClosed   Amelia   Updated April 30, 2025 at 12:04pm   4 Most recent comment from Uroš Jovanović:Hi Daniel,Thanks for that — much appreciated! :) Crisodevelop Dynamic price for each service,Closed   Amelia   Updated April 30, 2025 at 10:04am   2 Most recent comment from Uroš Jovanović:  Hello, Thank you for sharing the code. It looks like you're trying to dynamically display the price based on the number of persons for a service. Could you please clarify if the ... Khanh Vo Can editor access to wpDataTables in the backend?Closed   wpDataTables   Updated April 30, 2025 at 9:56am   2 Most recent comment from Miloš Jovanović:Hi Khanh, Our developers are working on a feature which will allow more flexible options to manage who can see tables on back-end. For the moment, it is like this: We don't have a built-in option ... Nael Placeholder display issue in "cart" emails (appointment confirmation)Closed   Amelia   Updated April 30, 2025 at 9:52am   2 Most recent comment from Uroš Jovanović:Hello Nael, Thank you for bringing this to our attention. In order for the placeholders related to the "cart" to be properly displayed in the confirmation emails, you'll need to configure the %ca ... Carly Caudle RefundClosed   Amelia   Updated April 30, 2025 at 9:50am   2 Most recent comment from Uroš Jovanović:Hello Carly, Thank you for reaching out to us. Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the nex ... Markku Tauriainen Inquiry About WP Amelia Compatibility with Divi 5.0Closed   Amelia   Updated April 30, 2025 at 9:49am   2 Most recent comment from Uroš Jovanović:Hello Markku, Thank you very much for your kind words and for sharing such detailed feedback – we truly appreciate it. Regarding Divi 5.0, yes, we are aware that the current version of WP Amelia is ... Sergi Name: employee and clientClosed   Amelia   Updated April 30, 2025 at 9:28am   4 Most recent comment from Uroš Jovanović:Hello Sergi, Thank you for the update — I’m glad to hear you were able to edit it easily within the plugin! Appreciate your kind words and support. Jamiewill Onitiju Table not loading on frontendClosed   wpDataTables   Updated April 30, 2025 at 8:30am   1 Most recent comment from Jamiewill Onitiju:Table on our website stopped displaying on the frontend to website visitors. I am able to see the content of the table on the backend but when viewed on the frontend, it never loads. It gets stuck on ... Crisodevelop Dynamic pricingClosed   Amelia   Updated April 30, 2025 at 8:22am   2 Most recent comment from Stefan Petrov:Hello, Thanks for reaching out to us. As you guessed, you can use API endpoints—but may I ask for more details or a specific use case where the dynamic pricing option would be applied? This will he ... [email protected] Booking slot - wrong time shown in eMailClosed   Amelia   Updated April 30, 2025 at 8:17am   2 Most recent comment from Stefan Petrov:Hi Jens, Thanks for reaching out to us. You likely have the option "Include service buffer time in time slots" enabled in the General Settings. When this is turned on, the buffer time is included in t ... Melanie Upgrade not workingClosed   wpDataTables   Updated April 29, 2025 at 10:51pm   1 Most recent comment from Melanie:I paid to upgrade to pro, but i still cant use HighCharts.