We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

web_kings RefundClosed   wpDataTables   Updated March 5, 2018 at 5:06pm   4 Most recent comment from web_kings:never mind have managed to do temp edits to sort, bad support Bill Updating the data in the tablesClosed   wpDataTables   Updated March 5, 2018 at 12:54pm   14 Most recent comment from Miloš Jovanović:HI Glen,I tried clearing the browser cache and on a different device but still no result.Let me know when you think which time will be the best to login and investigate.Best regards. maurobassotti Visualization problemClosed   wpDataTables   Updated March 5, 2018 at 10:52am   14 Most recent comment from Miloš Jovanović:HI Mauro,Sorry for late response but we are not working during weekends.I will build the tables on your site.Can you just please tell me the ID of that tables and the column names which you want to b ... Nick Consecutive NumberClosed   wpDataTables   Updated March 5, 2018 at 10:42am   4 Most recent comment from Miloš Jovanović:Hi Nick,This will be applied to the tables that you specify the alter table auto increment not all of them.Best regards. emma_b91 Line Graph Null EntryClosed   wpDataTables   Updated March 5, 2018 at 10:35am   2 Most recent comment from Miloš Jovanović:HI Emma,Thank you for your purchase.Sorry to disappoint you but unfortunately there is no a built in feature in the plugin to allow this at the moment.Also due to our support policy and the customers ... Madhu Creating a chartClosed Pre-purchase questions for wpDataTables   Updated March 5, 2018 at 10:23am   2 Most recent comment from [deleted]:Hi Madhu,Thank you for the inquiry.Unfortunately something like this would be possible just with some custom coding. With our plugin and it's built-in features it is possible to create chart like tha ... Dwi Building Customer Database With RFM SegmentationClosed Pre-purchase questions for wpDataTables   Updated March 5, 2018 at 10:19am   2 Most recent comment from [deleted]:Hi Dwi,Thank you for the inquiry.I am not sure how you store your data? Do you have it in Excel, CSV, Google Spreadsheet or some other file type or you are storing the data in MySQL database?You can ... John Polansk wpDataTables - Tables and Charts Manager for WordPressClosed Pre-purchase questions for wpDataTables   Updated March 5, 2018 at 9:47am   2 Most recent comment from [deleted]:Hi John,thank you for your inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy in g ... Puriwat Passing variable to shortcode in Post or pageClosed   wpDataTables   Updated March 4, 2018 at 3:36pm   7 Most recent comment from Moskms:I think that would be a really good idea to make, at the same time I have a table where I would like to be able to filter it out when called by the shortcut, it would be very convenient to have place ... Nick Editable table from gravity formClosed   wpDataTables   Updated March 2, 2018 at 12:36pm   10 Most recent comment from Miloš Jovanović:Hi Nick,We expect that this feature will be available in net 3-4 weeks.Best regards. Geky The original form is divided in 2 separate formsClosed   Formidable Forms integration for wpDataTables   Updated March 2, 2018 at 11:38am   4 Most recent comment from Miloš Jovanović:Hi Geky,We tested this out and I forwarded this to my team and here is the answer:Unfortunately at the moment there’s no built-in solution. We will think about adding this to our idea list and loo ... brightsun1 Add Search filterClosed   wpDataTables   Updated March 2, 2018 at 10:34am   2 Most recent comment from Miloš Jovanović:HI brightsun1,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.We have an option to ... Rob19805 Gravity Forms TableClosed   wpDataTables   Updated March 2, 2018 at 9:07am   4 Most recent comment from Isidora Markovic:Hi Rob19805,We are working on this feature, so I can't tell you exactly when it will be. We will try to be as soon as possible.Best regards askordakis data type URL linkClosed   wpDataTables   Updated March 2, 2018 at 9:04am   23 Most recent comment from Isidora Markovic:Hi askordakis,I am glad that you found a solution.Best regards. CW_KITS Applying ChangesClosed   Powerful Filters for wpDataTables   Updated March 1, 2018 at 3:46pm   11 Most recent comment from CW_KITS:Got it, I guess I wasn't logged in before so it wouldn't allow me to post but got it now.  Thanks!