As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

calebacook Custom Chart SettingsClosed   wpDataTables   Updated May 21, 2018 at 9:20am   2 Most recent comment from Miloš Jovanović:HI calebacook,Thank you for your purchase.You can take a look at our documentation about wpDataChart callbacks where you can see how you can customize the charts for your needs.Hope this can help you ... Jan Bear WP Data TablesClosed Pre-purchase questions for wpDataTables   Updated May 19, 2018 at 1:06pm   2 Most recent comment from [deleted]:Hi Jan Bear,Thank you for the inquiry."I just want to know if the plugin will be responsive and allow me to view the table in visual mode."- wpDataTable can be are responsive and you have option to e ... Paul Desormeaux wpsataTables Plugin UpdateClosed   wpDataTables   Updated May 18, 2018 at 4:35pm   4 Most recent comment from Miloš Jovanović:Hi Paul,You can find the change log on this link, just scroll down the page.Best regards. alanpsimmonds v2.2 updateClosed   wpDataTables   Updated May 18, 2018 at 10:02am   2 Most recent comment from Isidora Markovic:HI Alan,Thank you for your purchase.You can check in our documentation about change-log, but is not contain which files are changed. Alvaro ErrorClosed   wpDataTables   Updated May 18, 2018 at 9:58am   4 Most recent comment from Miloš Jovanović:Hi Alvaro,There is a new 2.2 version of our plugin. Please take a look at our documentation where you can see how you can successfully update the plugin. You can follow this guide : 1.) Download ... dinus Multiple views for a tableClosed   wpDataTables   Updated May 18, 2018 at 9:48am   6 Most recent comment from Isidora Markovic:Hi dinus,When you duplicate table or make two separate table with same query they will be point every time on same table. So when users change data on both tables it will be update only one table and ... Paul Desormeaux Advanced Filter Form elements truncatedClosed   wpDataTables   Updated May 17, 2018 at 9:04pm   8 Most recent comment from Isidora Markovic:Hi Paul,You are welcome.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a review on ... Werner Meier rating systemClosed Pre-purchase questions for wpDataTables   Updated May 17, 2018 at 8:15pm   2 Most recent comment from [deleted]:Hi Werner Meier,Thank you for your inquire.We do not have that functionality in standard form but we do have inline editing which could possible do the job. You can chose editor input type like selec ... ShopFloorAutomations Updated to new version lost all tablesClosed   wpDataTables   Updated May 17, 2018 at 4:28pm   7 Most recent comment from ShopFloorAutomations:Milan thank you for your help please close ticket wcatlett Catlett plugin updateClosed   wpDataTables   Updated May 17, 2018 at 4:26pm   7 Most recent comment from wcatlett Catlett:Dear Bogdan,Thanks very much for the warning.  I will wait for the auto update version available in my WordPress control panel.Best,Warren timjo Error: Table in data source has no rows.Closed   wpDataTables   Updated May 17, 2018 at 3:37pm   23 Most recent comment from Miloš Jovanović:Hi TimCan you please try to update the plugin to 2.2 version by following this steps: 1.) Download zip from this link 2.) Use FTP to open /yourwordpressfolder/wp-content/plugins 3.) Delete existin ... Bob Higgins Table error since updateClosed   wpDataTables   Updated May 17, 2018 at 3:33pm   17 Most recent comment from Miloš Jovanović:Hi Bob,Can you please try to update the plugin to 2.2 version by following this steps: 1.) Download zip from this link 2.) Use FTP to open /yourwordpressfolder/wp-content/plugins 3.) Delete exist ... marcobravissimo Pagnozzi Non si attiva il pluginClosed   Powerful Filters for wpDataTables   Updated May 17, 2018 at 3:32pm   4 Most recent comment from Miloš Jovanović:HI Marco,Can you please update the  php version to 7 or more.Also please tell me which version of our plugin do you use, is it 2.1?Best regards. jrdios Updating versionClosed   wpDataTables   Updated May 17, 2018 at 3:30pm   2 Most recent comment from Miloš Jovanović:Hi jrdios,Thank you for your purchase. Please take a look at our documentation where you can see how you can successfully update the plugin. You can follow this guide : 1.) Download zip from th ... Paul SpeedClosed   wpDataTables   Updated May 17, 2018 at 9:35am   2 Most recent comment from Miloš Jovanović:Hi Paul,Thank you for your purchase.When you are rendering 500 rows and assume 10 columns this can affect the performances of the loading.Loading speed depends on server performance and your computer ...