As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Wesley Lawson SearchClosed   wpDataTables   Updated May 22, 2018 at 10:29am   4 Most recent comment from Miloš Jovanović:HI Wes,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve t ... Beber31 Date StampingClosed   wpDataTables   Updated May 22, 2018 at 10:27am   6 Most recent comment from Miloš Jovanović:HI Beber31,Can you please update the plugin to 2.2.1 version.The list of all available formats are in the wpdatatables settings page ( attachment).Probably there is an issue with the format that is i ... Gary User data access controlClosed Pre-purchase questions for wpDataTables   Updated May 22, 2018 at 9:42am   2 Most recent comment from [deleted]:Hi Gary,Thank you for t he inquiry.It is not possible out of the box features to control which user role can see the table, but it is possible to set which user roles will be able to edit the table. ... Tamir Halperin I'm ready to buy your product but I need a specific feature that my current application providesClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 12:47pm   6 Most recent comment from [deleted]:Hi Tamir,This could be done but not with built in options. It will require developing a custom solution. Rob Church Report Grouping and FiltersClosed   Report Builder for wpDataTables   Updated May 21, 2018 at 12:27pm   2 Most recent comment from Miloš Jovanović:Hi robchur,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. inazr ChartsClosed   wpDataTables   Updated May 21, 2018 at 12:18pm   4 Most recent comment from Miloš Jovanović:HI Stephan,Glad to hear that Milan helped you out with the issue below.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on thi ... Sam Davis URL to filter on date rangeClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 12:00pm   6 Most recent comment from [deleted]:Hi Sam,We released new version of the plugin recently. If you do not use it please update to the latest version to see does it helps. If it doesn't please open a ticket in corresponding section of thi ... Paul D. KPOGNON The speed of table loadingClosed   wpDataTables   Updated May 21, 2018 at 11:17am   2 Most recent comment from Miloš Jovanović:HI Paul,Thank you for your purchase.The select boxes are now using server side processing to load the results.As I can see the table took 3-4 seconds to load.Best regards. Kelly Function of wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 10:38am   2 Most recent comment from [deleted]:Hi Kelly,Thank you for your inquire.Maybe you can use conditional formatting to solve this. Conditional formatting allow you to change a cell content based on value in the cell so you can set it to s ... Rob Church Table bordersClosed   wpDataTables   Updated May 21, 2018 at 10:19am   3 Most recent comment from Miloš Jovanović:Hi Rob,Thank you for your purchase and for your suggestion.Glad to hear that you found the new feature in the settings.As for your request I will note this and add it in our TODO list and hopefully we ... Ruben QuestionClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 10:00am   2 Most recent comment from [deleted]:Hi Ruben,Thank you for your inquire.Unfortunately, at this moment, we do not have validation like this built in. It could be done but it will require developing custom solution. escueladireccion Query With 'UNION ALL' clause not workingClosed   wpDataTables   Updated May 21, 2018 at 9:56am   2 Most recent comment from Miloš Jovanović:Hi escueladireccion,Thank you for your purchase.When you have a complex queries like this our suggestion is to make a VIEW in phpmyadmin or any other database management system and see if the query ... Kenny checkbox helpClosed   wpDataTables   Updated May 21, 2018 at 9:48am   2 Most recent comment from Miloš Jovanović:HI Kenny,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment and it require some code c ... Helpdesk Branded Insights wpDataCharts - Series formattingClosed Pre-purchase questions for wpDataTables   Updated May 21, 2018 at 9:36am   2 Most recent comment from [deleted]:Hi Gary,Thank you for the inquiry.If chart option is not available out of the box, it can be changed just using wpDataCharts callback. You can take a look at this page and see examples of using callb ... tjgorman Time (seconds)Closed   wpDataTables   Updated May 21, 2018 at 9:25am   2 Most recent comment from Miloš Jovanović:HI tjgorman,Thank you for your purchase. Unfortunately we do not have seconds in our plugin built in features but I can give you some workaround. Only workaround with Datetime with seconds  would ...