We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Bienecaro %CURRENT_POST_ID%Closed   wpDataTables   Updated April 24, 2018 at 8:11am   2 Most recent comment from Isidora Markovic:Hi Bienecaro,Thank you for your purchase. Placeholder %CURRENT_POST_ID% will get post or page id where you insert shortcode of the table where you are using it. If you want to filter table with this ... Moon Tooltips on table headerClosed   wpDataTables   Updated April 23, 2018 at 1:48pm   2 Most recent comment from Isidora Markovic:HI Moon,Thank you for your purchase. Unfortunately that is not possible with built in features of plugin. It requires some code customization. Shaun Visual ComposerClosed Pre-purchase questions for wpDataTables   Updated April 23, 2018 at 10:32am   2 Most recent comment from [deleted]:Hi Shaun,Thank you for the inquiry.It is not necessary to use Visual Composer. wpDataTables can work without it. Tomas MySQL Query - Change Url linkClosed   wpDataTables   Updated April 23, 2018 at 10:13am   7 Most recent comment from Isidora Markovic:Hi Tomas,We visit your website and checkout that table. Reason why you see that error is because all other columns are set in Editor input type on None and column which you set on URL column type is ... Quint Real Time Table UpdateClosed   wpDataTables   Updated April 23, 2018 at 9:48am   2 Most recent comment from Isidora Markovic:HI Quint,Thank you for your purchase.You have option Auto refresh. If you enter a non-zero value, table will auto-refresh to show actual data with a given interval of seconds.  Justin8986 Formula Column Messing UpClosed   wpDataTables   Updated April 23, 2018 at 7:59am   3 Most recent comment from Isidora Markovic:HI Justin8986,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I can confirm now that this is the bug on ... John Pia 2 Questions - How to Assign Filter Widget To Specific Table IDClosed   wpDataTables   Updated April 23, 2018 at 6:56am   2 Most recent comment from Isidora Markovic:HI John,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.1.You can find data attribute for each table in ... badcraiger Open links in new window?Closed   wpDataTables   Updated April 23, 2018 at 6:33am   4 Most recent comment from Isidora Markovic:HI badcraiger,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We try to visit link that you provide but there is some security so w ... arielo formula questionClosed Pre-purchase questions for wpDataTables   Updated April 22, 2018 at 3:41am   10 Most recent comment from aditya5670:https://www.welookups.com/css/css_howto.htmlwelookups css tutorial ALF1EE responsive exanderClosed   wpDataTables   Updated April 20, 2018 at 4:16pm   9 Most recent comment from Miloš Jovanović:HI ALF1EE,You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks. m_deaton Lost all coding in updateClosed   wpDataTables   Updated April 20, 2018 at 12:47pm   12 Most recent comment from Miloš Jovanović:HI Melanie,If you have more issue then one may I kindly ask you to open a new ticket so we can keep "one issue per ticket" policy.It will be much more easier and faster for us if the only one issue ... Puriwat Refresh table by button clickClosed   wpDataTables   Updated April 20, 2018 at 11:57am   2 Most recent comment from Isidora Markovic:Hi Puriwat,Thank you for your purchase.Unfortunately, there is no option for something like this with built in features of plugin. You can make some custom script and use wpdatatables callbacks. You ... badcraiger change column width, font sizeClosed   wpDataTables   Updated April 20, 2018 at 9:35am   5 Most recent comment from Miloš Jovanović:HI badcraigerThank you for your purchase. Glad to hear that you managed to solve the issue. If you have any more problems feel free to open a new ticket, we will gladly help. Best regards. Sulaima activate powerful filtersClosed   Powerful Filters for wpDataTables   Updated April 20, 2018 at 9:33am   3 Most recent comment from Miloš Jovanović:HI Sulaima,Thank you for your purchase.Glad to hear that you managed to solve the issue.If you have any more problems feel free to open a new ticket, we will gladly help.Best regards. slaouti attachment data typeClosed Pre-purchase questions for wpDataTables   Updated April 20, 2018 at 9:19am   4 Most recent comment from [deleted]:Hi slaouti, You can do this with column type "image" and choosing editor input type URL link. In Input you need to enter data in following format  http://domain.com/thumb.png||http://domain.com/ ...