Hi Robert,
Thank you for your purchase.

The new 2.2.1 version is coming today with the auto update so stay tuned.

Best regards.

HI Robert,

Please take a look at our documentation where you can see how you can successfully update the plugin.

Can you please follow this guide to manually update the plugin:

You can follow this guide :

1.) Download zip from this link

2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

3.) Delete existing wpdatatables folder.

4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)

5.)  Go to WP-admin panel, open Plugins section.

6.) Deactivate wpDataTables, and then activate it again.

Best regards.

HI Robert,

If you follow the guide below none of your tables will be deleted but please do not delete the plugin from the WordPress plugin dashboard ( in this case you will lose all of your tables) 

Best regards.

Hi Rob,

Can you please go to wpdatatables settings page and check or uncheck (probably this) Include bootstrap,js files for front end.

Let me know the result.

Best regards.

Hi Robert,

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Best regards.

Hi Robert,

Could you please confirm that this account is administrator level account. This is necessary for me to be able to see plugin and solve the issue.

Best regards.

Hi Robert,

Can you please check now.

Best regards.

Hi Robert,

No, you just needed to uncheck Include bootstrap.js file for front end in wpdatatables settings page.

In that case bootstrap from our plugin will not be enabled.

The theme is also using bootstrap and because of that there was a conflict.

Best regards.

Hi Robert,

Can you please tell me the table ID where the backend filters are not working so I can take a look.

Best regards.

Hi Robert,

Can you please check now.

Here is my result. ( attachment) 

Best regards.

Hi Rob,

You are welcome. hope that everything will work fine now.

If you have any more issues feel free to open a new ticket.

If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks.