Okay
  Public Ticket #1502225
Refund
Closed

Comments

  •   crios121 started the conversation
  • [deleted] replied

    Hi crios121,

    We're sorry to hear you do not want to use the tool after purchase.

    Please find our refund policy here: http://wpdatatables.com/help/refund-policy/

    Due to the digital 'non-returnable' nature of goods we only do refunds when the tool is malfunctioning or not working as described, with prior confirmation that support is unable to resolve the issue. As the revoked license does not make the product non-functional, and because there were lots of abuses, unfortunately we cannot provide the 'return-on-request' refund policy. So we do not refund mistaken purchases, or cases when buyers had their own expectations of features.

    To avoid such situations all the plugin's documentation is available to anyone before purchase and we try to clear up all the limitations of different features, and we always answer all pre-purchase questions clearly and honestly so that potential buyers would have clear understanding of how the plugin works.

    As for your case, editing for Gravity Forms integration add-on is currently in progress and we expect to send update next month. If you are interested we can send you beta version, if you want to test it at the end of the month.

    Thank you for understanding.

  •   crios121 replied privately
  • [deleted] replied

    Hi,

    We never promised any specific time frames for this exact reason. We aim for a quality solution, not for something quick, but full of bugs.

    Documentation and demo videos show exactly all current features. There is no mentioning of editing entries from front-end, and we always explain in pre-purchase questions or comments that form entries currently can’t be edited from tables.

    We can’t give any guarantees on release dates yet, we are still finishing the code. Once ready, we can send over the beta version.

    Thank you for the patience.

  •   crios121 replied privately
  • [deleted] replied

    Hi crios121,

    Currently it is in internal testing phase as soon we test it and fix bugs we will release update. Thank you for understanding.

  •   crios121 replied privately
  • [deleted] replied

    Hi crios121,

    We have finished this feature. The beta testing phase should begin next week. If you are interested we can send you beta version at your email address. Just send me email address where you want to receive Beta version.

  •   crios121 replied privately