As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Caroline van Maastricht just positive feedbackClosed   Amelia   Updated January 29, 2019 at 5:42pm   2 Most recent comment from [deleted]:Hi Caroline,Thank you for this suggestion, we would do this if we could. Unfortunately, those email are sent automatically from CodeCanyon and we cannot edit them or put a changelog. We wish we could ... Elliott Rodriguez Dates/timeslot not showing upClosed   Amelia   Updated January 29, 2019 at 12:41pm   4 Most recent comment from [deleted]:Hi Elliott,Yes, of course, if you don't see 30 minutes as an option go to the General Settings and change Default Time Slot Step to 30 minutes, and then go back to Service and in Duration you will see ... Bert Social media buttonsClosed   Amelia   Updated January 29, 2019 at 11:57am   4 Most recent comment from Isidora Markovic:Hi Bert, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review� ... Franco Manage data from table to chartClosed Pre-purchase questions for wpDataTables   Updated January 29, 2019 at 9:38am   4 Most recent comment from Isidora Markovic:Hi Franco,If I understand you right, you can Creating Editable Tables in WordPress where users can see and edit only their own data and then when you create the chart you can Follow table filtering ... JB View with EditingClosed   Formidable Forms integration for wpDataTables   Updated January 29, 2019 at 9:15am   4 Most recent comment from Aleksandar Vuković:You are welcome James.Sorry I couldn't be of any more help here. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Chandra Briggman Email Input Errors for EmployeesClosed   Amelia   Updated January 29, 2019 at 8:58am   13 Most recent comment from Isidora Markovic:Hi Chandra,Yes that is fixed in new version that is released yesterday.My suggestion is to update the plugin manually by following these steps: 1.) Download zip from this link 2.) Use FTP to open /y ... coaerea Backend Menu Not ShowingClosed   Amelia   Updated January 29, 2019 at 5:24am   3 Most recent comment from luishbmzt:r pontus66 Disable sorting on loadClosed   wpDataTables   Updated January 28, 2019 at 3:16pm   3 Most recent comment from Aleksandar Vuković:Hello pontus66.Thank you for your purchase.And thank you for letting us know. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. PrzemyslawGumulka filter list scrollingClosed   wpDataTables   Updated January 28, 2019 at 2:52pm   8 Most recent comment from Aleksandar Vuković:Yes, Przemyslaw, I understand.I'll get back to you on this issue tomorrow.I'm sorry about late responses, we've had a lot of tickets come in from the beginning of the year, both for wpDataTables and ... Romain Table update with JSONClosed   wpDataTables   Updated January 28, 2019 at 1:49pm   13 Most recent comment from Aleksandar Vuković:Great news Romain! You are welcome. Glad you got that working. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could ... roxanneborloz plugin stop working, website supposed to release tonightClosed   Amelia   Updated January 28, 2019 at 1:48pm   11 Most recent comment from Miloš Jovanović:HI roxanneborloz, This is the file from the database, but I will need an access to your phpmyadmin so I can take a look there what may be the issue. I noticed also this If you take a look at the URL ... binbin_chao How can I jump to the next 10 pages?Closed   wpDataTables   Updated January 28, 2019 at 12:02pm   2 Most recent comment from Aleksandar Vuković:Hello binbin_chao.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in functions.The pagination is being added dy ... Purewaxbysosan Adding extra services as a customerClosed   Amelia   Updated January 28, 2019 at 11:49am   2 Most recent comment from [deleted]:Hi Purewaxbysosan,Thank you for your inquiry.Unfortunately multiple service booking is not possible at the moment. However there is a workaround, you can add Extras to each service that will be like e ... Purewaxbysosan TranslationsClosed   Amelia   Updated January 28, 2019 at 11:34am   2 Most recent comment from Isidora Markovic:Hi Purewaxbysosan,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Hi Kelly, Thank you for your purchas ... Giovanni Info about notification sms panelClosed Pre-purchase questions for Amelia   Updated January 28, 2019 at 11:31am   4 Most recent comment from [deleted]:Hi Giovanni,Thank you for this explanation.The service page cannot be hidden in the core plugin with plugin's options but you can hide it with custom CSS.Best regards.