We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

olderdais Add order invoice buttons in a tableClosed   wpDataTables   Updated January 9, 2019 at 1:27pm   4 Most recent comment from Miloš Jovanović:Hi olderdais,Glad to hear that and good job.Best regards. kingharrison Build Hyperlink Off Of Field ValueClosed   wpDataTables   Updated January 9, 2019 at 1:21pm   2 Most recent comment from Miloš Jovanović:Hi kingharrison,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this can not be achieved with the plugin built in features.The workaround would be that you prepar ... PrzemyslawGumulka Filter problem on big tableClosed   wpDataTables   Updated January 9, 2019 at 1:17pm   2 Most recent comment from Isidora Markovic:Hi PrzemyslawGumulka,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also we had Orthodox Christmas ... hanzadeveloper Translating placeholders within range filter and search boxClosed   wpDataTables   Updated January 9, 2019 at 1:16pm   2 Most recent comment from Miloš Jovanović:HI hanzadeveloper,Thank you for your purchase.You can take a look at this ticket where you can see how you can translate all the stringshttps://tmsplugins.ticksy.com/ticket/1346552/Also I am sending ... hvorrath Error messageClosed   wpDataTables   Updated January 9, 2019 at 12:24pm   2 Most recent comment from Miloš Jovanović:HI hvorrath,Thank you for your purchase.Can you please send me the file from which you are trying to create that table so I can take a look.Best regards. naranili load of gf_editingClosed   Gravity Forms integration for wpDataTables   Updated January 9, 2019 at 12:03pm   2 Most recent comment from Isidora Markovic:Hi naranili,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also we had Orthodox Christmas which is ... Fabian Watrinet Description Format & Order of ServicesClosed   Amelia   Updated January 9, 2019 at 11:27am   6 Most recent comment from Miloš Jovanović:Hi Fabian,Primarily I would like to Format the Description of services with either a WYSIWYG or HTML, but that is also not possible.We have a plan to add this for some future updates of the plugin.Cou ... Jeff Dreher Custom FieldsClosed   Amelia   Updated January 9, 2019 at 11:08am   4 Most recent comment from Miloš Jovanović:HI Jeff,Sure you can customize the plugin for your needs just please make a backup of that files so the next update will not delete it.Also if you want I can send you which files to look.Best regards ... naranili Add New/Edit FeatureClosed   Gravity Forms integration for wpDataTables   Updated January 9, 2019 at 10:59am   4 Most recent comment from Miloš Jovanović:Hi naranili,Sorry for misunderstanding.Can you please tell me or send me some screenshot with example of what do you mean, so I can give you my suggestion.We are trying to reach the Gravity Team in ... carlituse Payment ButtonClosed   Amelia   Updated January 9, 2019 at 10:34am   4 Most recent comment from [deleted]:Hi carlituse,Something like this isn't possible with Amelia. You can place a shortcode for the booking form on the page, and once your customers choose a service, employee and/or location and choose a ... Bryan Bloom SEO questionClosed Pre-purchase questions for wpDataTables   Updated January 9, 2019 at 10:05am   4 Most recent comment from Isidora Markovic:Hi Bryan,You are welcome.Yes. You can read more about Roles and Capabilities in WordPress Codex.Best regards.  aysal Reminders, GDPR, Online-Location, Mailing-Lists and double opt inClosed   Amelia   Updated January 9, 2019 at 9:59am   2 Most recent comment from [deleted]:Hi Aysal,Thank you for your inquiry.1. We have the appointment next day reminder but it is possible only to send one reminder in the specific time before the appointment, and unfortunately connecting ... [deleted] Install upload & update uploadClosed   Amelia   Updated January 9, 2019 at 1:49am   8 Most recent comment from [deleted]:Ok, this is being resolved in another ticket, thanks. doktorp Clean databaseClosed   Amelia   Updated January 8, 2019 at 4:15pm   14 Most recent comment from Miloš Jovanović:Hi Paolo,The pleasure is all mine.We will look to include this fix for the next update of the plugin so no need to worry.We'd greatly appreciate it if you could take a minute and leave a review on Co ... Elliott Rodriguez regarding change time am/pmClosed   Amelia   Updated January 8, 2019 at 3:23pm   2 Most recent comment from Miloš Jovanović:Hi Elliott,Thank you for your purchase.Something like this will need to be set up in the WordPress settings tab and not in our plugin settings.Go to Settings-> General and you will see the date forma ...