We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

adra zainal Search box with multiple valuesClosed Pre-purchase questions for wpDataTables   Updated February 11, 2019 at 8:16am   2 Most recent comment from Miloš Jovanović:Hi adra,Thank you for your inquire.The only option that we have is to use the multiselect box as a filter type.You can find more information about all filter types on this link from our documentation ... guimonclair FeatureClosed   Report Builder for wpDataTables   Updated February 11, 2019 at 7:54am   6 Most recent comment from Aleksandar Vuković:Hello again guimonclair.Well, yeah, the Report Builder is working independently of wpDataTables in that manner. Since you already defined what the source table is when you created the report, you ca ... Jose customer's parameters in urlClosed Pre-purchase questions for Amelia   Updated February 8, 2019 at 3:56pm   4 Most recent comment from [deleted]:Hi Jose,If you read data from chatbot directly then something like this isn't possible, unfortunately.Best regards. mastaBo Can't create tableClosed   wpDataTables   Updated February 8, 2019 at 3:53pm   11 Most recent comment from Miloš Jovanović:Hi Vladimir, Hope that everything will work now. If you have any more issues or questions feel free to open a new ticket. Best regards. Jrm57 Wrong customer emailClosed   Amelia   Updated February 8, 2019 at 2:50pm   4 Most recent comment from [deleted]:Hi Jrm57,You are welcome. Thanks, have a good day too. Jeff Altman Payment OptionsClosed Pre-purchase questions for Amelia   Updated February 8, 2019 at 9:25am   2 Most recent comment from [deleted]:Hi Jeff,Thank you for your interest in our plugin.Yes, currently we have PayPal, Stripe and On-site payment, but we also have integration with WooCommerce. So if these payments are supported by WooCom ... Jennifer Foley support for URLsClosed Pre-purchase questions for wpDataTables   Updated February 8, 2019 at 8:54am   4 Most recent comment from Isidora Markovic:Hi Jennifer,You are welcome.Best regards. Mauriceg69 Booking a ResourceClosed   Amelia   Updated February 7, 2019 at 4:09pm   2 Most recent comment from [deleted]:Hi Mauriceg69, Thank you for purchasing our plugin.Unfortunately something like this isn't possible at the moment. We have this feature on our features list here (it's called Option to manage resource ... ALEKSEY SHVEYNIK Fonts and locationsClosed   wpDataTables   Updated February 7, 2019 at 11:49am   2 Most recent comment from Aleksandar Vuković:Hello Aleksey.Thank you for your purchase.If you want to make all text appear bold, you can add this CSS to Custom JS and CSS: .wpdt-c { font-weight: bold !important; } If you want to apply that to ... porchlightwi Responsive FeatureClosed   wpDataTables   Updated February 7, 2019 at 11:18am   2 Most recent comment from Aleksandar Vuković:Hello porchlightwi.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.However, you can change the + bu ... nevetsnl Doesn't load anymoreClosed   Amelia   Updated February 7, 2019 at 10:14am   9 Most recent comment from Isidora Markovic:Hi nevetsnl,I am glad that now is working fine.I suppose when you restore your database, that in that restore point backup our tables was empty and that is the reason why is not working.When you upda ... Alan Multiple Tables per ReportClosed   Report Builder for wpDataTables   Updated February 7, 2019 at 9:26am   10 Most recent comment from Aleksandar Vuković:You are welcome Alan. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. CoastPro Conditional FormattingClosed   wpDataTables   Updated February 7, 2019 at 9:24am   2 Most recent comment from Aleksandar Vuković:Hello CoastPro.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built in features.Conditional formatting in our plugin ... Harsha Unable to see data in reportClosed   Report Builder for wpDataTables   Updated February 7, 2019 at 8:19am   10 Most recent comment from Aleksandar Vuković:You are welcome Harsha. Glad I could help. If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Jrm57 Take apointment from the back endClosed   Amelia   Updated February 6, 2019 at 4:02pm   6 Most recent comment from [deleted]:Hi Jrm57,You are welcome.Best regards.