As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

CEC_IAU Changing the style of wpData TableClosed   wpDataTables   Updated February 25, 2019 at 1:45pm   8 Most recent comment from Aleksandar Vuković:Hello CEC_IAU.There seems to be something wrong with your database. Please take a look at the attachments.Can you tell me if you did something in PHPMyAdmin? Tables with ID=0 shouldn't exist, and yo ... pelonorway Title IconsClosed   Amelia   Updated February 25, 2019 at 12:30pm   8 Most recent comment from Isidora Markovic:Hi Caro, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with our support or plugin, we'd greatly appreciate it ... Bambammon Amelia plugin breaks Simple Calendar pluginClosed   Amelia   Updated February 25, 2019 at 12:00pm   4 Most recent comment from Isidora Markovic:Hi Bambammon,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Yes I will contact you when I receive feedback from my development team ... Bryan Bloom CustomizationClosed   wpDataTables   Updated February 25, 2019 at 11:31am   2 Most recent comment from Aleksandar Vuković:Hello Bryan.Thank you for your purchase.This would be achievable using some custom CSS, but it'd have to be added in ... tags on the page where the table's shortcode is. For example: .wpdt-c td.co ... Bob Harding GroupingClosed Pre-purchase questions for wpDataTables   Updated February 25, 2019 at 11:12am   3 Most recent comment from Miloš Jovanović:Hi Bob,Thank you for your purchase.About row grouping:As you can see form our documentationRow grouping feature is only available for non-server-side tables. So manual tables, mysql tables and tables ... CEC_IAU Counting in chartsClosed   wpDataTables   Updated February 25, 2019 at 11:03am   2 Most recent comment from Aleksandar Vuković:Hello CEC_IAU.I see this is a duplicate of the other ticket, so I'll close this one, and we can continue there.Best regards. Andreas Ursprunger Not WorkingClosed   Amelia   Updated February 25, 2019 at 11:03am   4 Most recent comment from Miloš Jovanović:HI Andi,Ok thank you for letting me know.Milan will solve your issue then.If you have any other problems feel free to open a new ticket.Best regards. Wayne_5d Custom QueryClosed   wpDataTables   Updated February 25, 2019 at 10:55am   3 Most recent comment from Aleksandar Vuković:Great news, Wayne.Thank you for your purchase.Thank you for letting us know.If you have any more issues or questions feel free to open a new ticket, we will gladly help. Best regards. Andreas Ursprunger LanguageClosed   Amelia   Updated February 25, 2019 at 10:47am   4 Most recent comment from Isidora Markovic:Hi Andreas,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.I am glad that you found a solution.Can you p ... Forzy [ameliasearch]Closed Pre-purchase questions for Amelia   Updated February 25, 2019 at 10:36am   2 Most recent comment from [deleted]:Hi Forzy,Thank you for your inquiry.Can you please tell me which version of the plugin you have? If you are using our Lite version then only [ameliabooking] shortcode is available, other shortcodes ar ... John McQuarrie Users per licenceClosed Pre-purchase questions for wpDataTables   Updated February 25, 2019 at 10:33am   2 Most recent comment from Miloš Jovanović:Hi John,Thank you for your inquire.As we are using Envato as the marketplace for selling the product, their licensing policies apply: https://codecanyon.net/licenses/terms/regular Their policy in ge ... Priscila languagesClosed Pre-purchase questions for Amelia   Updated February 25, 2019 at 10:31am   2 Most recent comment from [deleted]:Hi Priscila,Thank you for your interest in our plugin.We have just received the Brazilian Portuguese translation and we will include it in our next update. Beside of it, our plugin has translations to ... gerhardwerner Error while savingClosed   wpDataTables   Updated February 25, 2019 at 10:27am   8 Most recent comment from Aleksandar Vuković:Sounds good, Gerhard.Thank you for your insight in advance. It may help us resolve the issue in the future.Best regards. Ding58 The width of the right column is only as wide as the text in it.Closed   wpDataTables   Updated February 25, 2019 at 9:19am   6 Most recent comment from Aleksandar Vuković:Hello again Ding58.Most of these problems indicate a compatibility issue with another plugin or the theme you're using. That's why providing me with a temporary WP-admin login for your site where thi ... Al local site developmentClosed   Amelia   Updated February 25, 2019 at 8:41am   2 Most recent comment from Isidora Markovic:Hi Al,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.As we are using Envato as the marketplace for sell ...