We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jrm57 2 days email notificationClosed   Amelia   Updated March 5, 2019 at 10:05am   2 Most recent comment from Isidora Markovic:Hi Jrm57,Thank you for your purchase.Unfortunately that is not possible with built in feathers of plugin. We constantly strive to make our product better, and deliver the most value for our end user ... tendollartransformations Front End Google Maps Location ViewClosed   Amelia   Updated March 5, 2019 at 9:54am   2 Most recent comment from Miloš Jovanović:HI Karl,Thank you fro your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment, and also there is no int ... stone1999 Custom Fields Not shown to clientsClosed   Amelia   Updated March 5, 2019 at 9:39am   2 Most recent comment from Miloš Jovanović:Hi stone1999,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.It would be great if ... Carmen can you create entirely different forms for different pages?Closed   Amelia   Updated March 5, 2019 at 9:35am   4 Most recent comment from Isidora Markovic:Hi Carmen,Sorry for misunderstanding,We don't have page step by step for each case that customers request, so I will try to explain you as detail as I can.To show tow different booking form you need ... dvollmern Managing employeesClosed   Amelia   Updated March 5, 2019 at 8:33am   2 Most recent comment from Isidora Markovic:Hi dvollmern,Thank you for your purchase.You can take a look in Roles settings in Amelia settings. Roles Settings allow you to configure different options for different user roles in Amelia Booking ... bsowebteam User permissionsClosed   wpDataTables   Updated March 5, 2019 at 8:20am   3 Most recent comment from Aleksandar Vuković:Hello bsowebteam.Thank you for your purchase.Well, yeah, if you granted an admin-level access then the user would have full administrator access to the dashboard. You can take a look at Roles and Ca ... riss29 Not WorkingClosed   Amelia   Updated March 4, 2019 at 8:54pm   1 Most recent comment from riss29:Problem fixed. Katsufumi Seki Class setting and registrationClosed Pre-purchase questions for Amelia   Updated March 4, 2019 at 4:21pm   2 Most recent comment from [deleted]:Hi Katsufumi,I have already answered to your ticket so I will close this one.Best regards. roaddoc Woo integrationClosed   Amelia   Updated March 4, 2019 at 2:49pm   4 Most recent comment from Miloš Jovanović:HI Sven,No problem. glad to hear that everything is working fine now.If you have any more issues feel free to open a new ticket, we will gladly help.Best regards. Claudio Cathomen Selectbox in Excel-Like View (relation)Closed   wpDataTables   Updated March 4, 2019 at 2:42pm   2 Most recent comment from Aleksandar Vuković:Hello Claudio.Thank you for your purchase.Yes, unfortunately, there is a limitation when it comes to Excel-like editor and Foreign Keys. You can use inline editing in standard editor, and when you're ... Andre Groenewald Conditional fields not showing in edit mode modalClosed   Gravity Forms integration for wpDataTables   Updated March 4, 2019 at 2:37pm   10 Most recent comment from Aleksandar Vuković:Hi Andre.I went in again, and this time I checked all plugins. I saw you have a lot of Gravity plugins, and most likely the "GP Nested Forms" are the ones responsible for "SHOW COMPLETE FORM".Please ... lisavogelaar92 With making an appointment the price wont show corretlyClosed   Amelia   Updated March 4, 2019 at 1:38pm   10 Most recent comment from Miloš Jovanović:HI Lisa,Glad to hear that, and thank you for reporting this.Can you please tell me what do you mean by affiliate program?Best Vila Chheang ServicesClosed   Amelia   Updated March 4, 2019 at 11:42am   2 Most recent comment from Miloš Jovanović:Hi Vila,Thank you for your purchase.You can achieve this with the service schedule.You can setup for Monday and Wednesday to have the working hours from 7pm to 8pm and the duration for the service to ... Andrew Thorny End users type straight into blank cellsClosed Pre-purchase questions for wpDataTables   Updated March 4, 2019 at 11:19am   6 Most recent comment from Miloš Jovanović:HI Andrew,I just checked with my team about this .This is made by the design, and you will need to click on the other column or like you showed somewhere around the table.The content of the cell can ... Andrew Thorny Changes to columns in Multiple tablesClosed Pre-purchase questions for wpDataTables   Updated March 4, 2019 at 10:58am   4 Most recent comment from Miloš Jovanović:HI Andrew,If you would like I can ask our developers if someone is free so you can hire them but due to updates and task that they have at the moment I can not guarantee if some of them will be ava ...