As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

vaclavkrizek translationClosed   Amelia   Updated March 21, 2019 at 2:11pm   2 Most recent comment from Isidora Markovic:Hi vaclavkrizek,Thank you for your purchase. These strings are in our Label Settings, go to the Settings page and you will see the Label Settings so you can change them there.  About the string "Ple ... Jrm57 Can't take appointmentClosed   Amelia   Updated March 21, 2019 at 1:38pm   7 Most recent comment from Miloš Jovanović:HI Jeremy,Strange indeed, if this happen again let me know so I can see it myself.Best regards. Jrm57 Woocommerce and 2 employeesClosed   Amelia   Updated March 21, 2019 at 1:09pm   4 Most recent comment from Miloš Jovanović:HI Jeremy,Unfortunately when you enable the PayPal integration the payments will be process only for one account and it is not possible to have multiple accounts for payments.It would be great if you ... vaclavkrizek location for certain dayClosed   Amelia   Updated March 21, 2019 at 12:46pm   4 Most recent comment from Miloš Jovanović:HI Michal, Unfortunately the use case that you described below is not possible to add more locations to one employee.  There is a workaround where you can make three same employees () with differe ... Hubert_Hilling localisationClosed   wpDataTables   Updated March 22, 2019 at 10:42am   12 Most recent comment from Aleksandar Vuković:Thank you for leaving a review, Hubert! We appreciate that very much.I hope I'm not being too daring here, but can I ask you for just one more thing - it'd take a couple of minutes of you ... soportesv Export to Excel including StyleClosed   wpDataTables   Updated March 21, 2019 at 10:21am   2 Most recent comment from Aleksandar Vuković:Hello soportesvThank you for your purchase.I am sorry to disappoint you, but unfortunately the functionalities of table tools are based on a 3rd party HTML5 library, and there are some limitations ... Plasmid69 Complex sql query errorClosed   wpDataTables   Updated March 21, 2019 at 10:14am   2 Most recent comment from Aleksandar Vuković:Hello Plasmid69.Can you, please, export the database that contain these tables from PHPMyAdmin and send it to me, so I can try it locally?Just make sure to enable the Private slider when you respon ... Nancy Swart 404 page not found when trying to create a table from an Excel fileClosed   wpDataTables   Updated March 21, 2019 at 9:40am   6 Most recent comment from Aleksandar Vuković:There you go, Nancy. Beautiful. Thank you for letting me know. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you co ... KienbaumIT Translations outside the plugin-folderClosed   wpDataTables   Updated March 21, 2019 at 9:04am   2 Most recent comment from Aleksandar Vuković:Hello KienbaumIT.When you update the .po file and translate the plugin, you can copy that file to another folder on your PC, so when the plugin updates, you can just copy over the .po file.Basically, ... bmwork PostgreSQL connection to wpdatatablesClosed   wpDataTables   Updated March 21, 2019 at 9:00am   9 Most recent comment from Aleksandar Vuković:Hey, thanks Bartek.That's really useful. I appreciate the help!If you have any further questions or issues, please feel free to reach out to us, and we'll gladly help.Best regards! Sandro functionalityClosed Pre-purchase questions for wpDataTables   Updated March 21, 2019 at 8:17am   4 Most recent comment from Isidora Markovic:Hi Sandro,Thank you for more information.1) Yes, tables can be created from virtually any data source, including MySQL query, Google Spreadsheet, PHP array, Excel file, CSV file, JSON and XML ... Sofiene Ben Belkacem Service employees assignementClosed Pre-purchase questions for Amelia   Updated March 20, 2019 at 4:36pm   2 Most recent comment from [deleted]:Hi Sofiene,Thank you for your interest in our plugin.If all employees are free and customer chooses Any employee in the selection during the booking process then the appointment will be assigned rand ... Maxim One filter for two tables on same pageClosed Pre-purchase questions for wpDataTables   Updated March 20, 2019 at 4:24pm   8 Most recent comment from Miloš Jovanović:HI Maxim,To transpose the table our suggestion is to use PIVOT in the MySQL query.But please keep in mind that if the query is to complicated our suggestion is to make a VIEW.If your MySQL-query base ... Jrm57 Price doesn't changeClosed   Amelia   Updated March 20, 2019 at 2:55pm   5 Most recent comment from Jrm57:Oh Ok I see. You mean when I take the payment.Ok thank you Roxane Leroy DiscountClosed   Amelia   Updated March 20, 2019 at 11:39am   9 Most recent comment from Roxane Leroy:Hello Milan,That works !! Thank you your the best hihi Have a beautiful dayRoxane