As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

ovidebs Updating tablesClosed   wpDataTables   Updated March 25, 2019 at 11:39am   6 Most recent comment from Aleksandar Vuković:Understood ovidebs.Unfortunately, issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate ... Leon Davies Questions pre-saleClosed Pre-purchase questions for Amelia   Updated March 25, 2019 at 11:35am   2 Most recent comment from [deleted]:Hi Leon,Thank you for your interest in our plugin.Yes, this is completely possible with our plugin.You can create one employee and three services, set for each service duration like you need and then ... Widevisions parse arrays in fieldsClosed   wpDataTables   Updated March 25, 2019 at 11:11am   2 Most recent comment from Aleksandar Vuković:Hello Widevisions.Thank you for your purchase.Please take a look at our documentation to see how to pass a PHP array in wpDataTables.The format of the serialized array should be the following: 2D-arr ... tendollartransformations One Employee with multiple locations?Closed   Amelia   Updated March 25, 2019 at 10:42am   2 Most recent comment from Miloš Jovanović:HI Karl,Thank you for your purchase.Sorry to disappoint you but multiple locations and discounts are not yet supported in the plugin built in features at the moment.It would be great if you could su ... KienbaumIT Translation FindingClosed   wpDataTables   Updated March 25, 2019 at 10:11am   9 Most recent comment from Aleksandar Vuković:Hi KienbaumIT.Thanks for letting me know.I have forwarded this to our developers, so they'll take a look and see why not all of the drop-downs are translated in the .po file.Best regards. bmwork Filtering not workingClosed   wpDataTables   Updated March 25, 2019 at 10:00am   6 Most recent comment from Aleksandar Vuković:Good news, Marek, so to speakThanks for the update.If you run into anything else, please feel free to reach out to us.Best regards. bmwork SQL queries (postgresql)Closed   wpDataTables   Updated March 25, 2019 at 9:59am   10 Most recent comment from Aleksandar Vuković:Ah, good to know Marek.Thank you.I'll ask you to keep the credentials for us so our developer can remote in and take a look after all.Thanks in advance.Best regards. TicTransversal shortcodes + parametersClosed   wpDataTables   Updated March 25, 2019 at 9:43am   4 Most recent comment from Aleksandar Vuković:Hi Jorge.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list an ... realsol Looking for Development hooksClosed   wpDataTables   Updated March 25, 2019 at 9:29am   2 Most recent comment from Aleksandar Vuković:Hello realsol.Thank you for your purchase.You can take a look at our documentation on Filter hooks, actions, front-end table callbacks and front-end charts callbacks.I hope this helps.Best regar ... larrysm Can't edit table row inlineClosed   Gravity Forms integration for wpDataTables   Updated March 25, 2019 at 9:03am   8 Most recent comment from Aleksandar Vuković:Great news, larrysm.Thanks for letting me know.If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute ... Ayman bakir Populate data from another tableClosed   wpDataTables   Updated March 25, 2019 at 8:40am   2 Most recent comment from Aleksandar Vuković:Hello Ayman.Thank you for your purchase.I believe you want to take a look at the Foreign Keys. In an example we've shown on that page, you can see how you can create relations like this. There& ... rakesh chartClosed   wpDataTables   Updated March 25, 2019 at 8:38am   2 Most recent comment from Aleksandar Vuković:Hello rakesh.Charts engines work just as shown in that warning message - you need to have an integer or float column in it for the engine to generate a chart. Only one string type column can be added ... Kevin search box location - can it be changed?Closed   wpDataTables   Updated March 22, 2019 at 4:48pm   2 Most recent comment from Aleksandar Vuković:Hi Kevin.I just saw you opened two identical tickets.Just to let you know that I'll change this one.Best regards. Ivan Sorkin Amelia Event BookingClosed Pre-purchase questions for Amelia   Updated March 22, 2019 at 3:25pm   2 Most recent comment from [deleted]:Hi Ivan,Thank you for your interest in our plugin.At the moment we don't have the event booking feature. However, since this feature was one of the most requested in the past, we have begin worki ... Brett McGhee Multiple websitesClosed Pre-purchase questions for Amelia   Updated March 22, 2019 at 2:48pm   2 Most recent comment from [deleted]:Hi Brett,Thank you for your interest in our plugin.Yes, you can use Amelia on both sites but the Google calendar cannot sync with both at the moment. However, we have this on our To Do list for one of ...