As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

osteopathie-rotherbaum Conversion TrackingClosed   Amelia   Updated March 20, 2019 at 10:28am   13 Most recent comment from Miloš Jovanović:Hi osteopathie-rotherbaumGlad to hear that, good job.We do not have a specific page for the hooks but this is something that we will work on adding to our documentation. In the meantime you can check ... Dion Gingerich Limit the number of bookingsClosed   Amelia   Updated March 20, 2019 at 9:47am   2 Most recent comment from Isidora Markovic:Hi Dion,Thank you for yogur purchase.Unfortunately at the moment there’s no built-in solution. Thank you for your suggestion. We carefully follow customers requirements and try to implement most ... Bambammon Appointment LengthClosed   Amelia   Updated March 20, 2019 at 9:45am   6 Most recent comment from Isidora Markovic:Hi Dion,We are working on features where you will be able to chose time slot for 1min and 2min and it will be  available in next update. I can't tell you exactly when it will be because of impl ... rakesh Data sourceClosed   wpDataTables   Updated March 20, 2019 at 9:15am   2 Most recent comment from Aleksandar Vuković:Hi rakesh.When you select a file to be used as an external data source, that file is being stored in ../wp-content/uploads/YEAR/MONTH.For example, if you select a file "test.xlsx" from your desktop - ... Shane Kelly Custom fields displaying in email notificationsClosed   Amelia   Updated March 19, 2019 at 3:57pm   2 Most recent comment from Isidora Markovic:Hi Shane,Thank you for your purchase.Yes you can add custom fields placeholders. Click on the Show Email Codes button in the upper right side of the Notifications page and a dialog with placeholders ... Jonathan Pak Selectbox, select possibilty from a tableClosed Pre-purchase questions for wpDataTables   Updated March 19, 2019 at 3:48pm   2 Most recent comment from Miloš Jovanović:HI Jonathan,Thank you for your inquire.Sorry to disappoint you but pre-filtering the filter fields from the other table is something that is not possible to achieve with the plugin built in features ... acecomputer Custom fieldClosed   Amelia   Updated March 19, 2019 at 3:09pm   8 Most recent comment from [deleted]:Hi Shane Kelly,Thank you for the purchase. Yes this feature is implemented. Please open a separate ticket in Amelia category with your purchase code and one of our support agents will provide help wi ... Jony Google Calendar AttendeesClosed   Amelia   Updated March 19, 2019 at 2:23pm   4 Most recent comment from Isidora Markovic:Hi Jony,I was forward this to my development team to investigate and I receive feedback that this is an issue on our side. They are working on this and it will be fixed in next update. Thank you for ... Chrisnu Skip CategoriesClosed   Amelia   Updated March 19, 2019 at 10:28am   4 Most recent comment from Miloš Jovanović:HI Chrisnu,You are welcome.If you have any more issues feel free to open a new ticket, we will gladly help.If you like our plugin and support we'd greatly appreciate it if you could take a minut ... piet wolthaar display priceClosed   Amelia   Updated March 19, 2019 at 10:24am   13 Most recent comment from Miloš Jovanović:HI piet,You are welcome.If you have any more issues feel free to open a new ticket, we will gladly help.We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on ... Miodrag Veljovic Features: questionClosed Pre-purchase questions for Amelia   Updated March 19, 2019 at 9:09am   4 Most recent comment from [deleted]:Hi Miodrag,You are welcome. Great, if you don't need services for anything else then try using it for this. It is necessary to have at least one service and one employee (and connection made bet ... Jony Amelia Special DaysClosed   Amelia   Updated March 19, 2019 at 8:33am   6 Most recent comment from Isidora Markovic:Hi Jony,You are welcome.Yes you will need to make another service for 30 minutes duration.Best regards. Tomaz Kavcic multiple tables on one page or on one formClosed Pre-purchase questions for wpDataTables   Updated March 19, 2019 at 8:18am   4 Most recent comment from Isidora Markovic:Hi Tomaz,Sorry for disappointment but something like this is not possible with built in features of plugin.  Unfortunately, at the moment we don't have available developers which can do this cu ... KienbaumIT Columns disappear after changesClosed   wpDataTables   Updated March 18, 2019 at 9:19pm   4 Most recent comment from Aleksandar Vuković:I agree KienbaumIT.The plugin does prevent us from creating a table with a name this long, but honestly I haven't tested it by adding a new column using the green button.I'll do that, and i ... Arne De Belser Possible to change AM/PM to Europe 24 hour notationClosed Pre-purchase questions for Amelia   Updated March 18, 2019 at 5:16pm   2 Most recent comment from [deleted]:Hi Arne,Thank you for your interest in our plugin.Of course that it is possible. This can be set in the General WordPress Settings, and our plugin follows those settings.If you have any questions plea ...