We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

piet wolthaar display priceClosed   Amelia   Updated March 19, 2019 at 10:24am   13 Most recent comment from Miloš Jovanović:HI piet,You are welcome.If you have any more issues feel free to open a new ticket, we will gladly help.We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on ... Miodrag Veljovic Features: questionClosed Pre-purchase questions for Amelia   Updated March 19, 2019 at 9:09am   4 Most recent comment from [deleted]:Hi Miodrag,You are welcome. Great, if you don't need services for anything else then try using it for this. It is necessary to have at least one service and one employee (and connection made bet ... Jony Amelia Special DaysClosed   Amelia   Updated March 19, 2019 at 8:33am   6 Most recent comment from Isidora Markovic:Hi Jony,You are welcome.Yes you will need to make another service for 30 minutes duration.Best regards. Tomaz Kavcic multiple tables on one page or on one formClosed Pre-purchase questions for wpDataTables   Updated March 19, 2019 at 8:18am   4 Most recent comment from Isidora Markovic:Hi Tomaz,Sorry for disappointment but something like this is not possible with built in features of plugin.  Unfortunately, at the moment we don't have available developers which can do this cu ... KienbaumIT Columns disappear after changesClosed   wpDataTables   Updated March 18, 2019 at 9:19pm   4 Most recent comment from Aleksandar Vuković:I agree KienbaumIT.The plugin does prevent us from creating a table with a name this long, but honestly I haven't tested it by adding a new column using the green button.I'll do that, and i ... Arne De Belser Possible to change AM/PM to Europe 24 hour notationClosed Pre-purchase questions for Amelia   Updated March 18, 2019 at 5:16pm   2 Most recent comment from [deleted]:Hi Arne,Thank you for your interest in our plugin.Of course that it is possible. This can be set in the General WordPress Settings, and our plugin follows those settings.If you have any questions plea ... bosbusiness Show calendar onlyClosed   Amelia   Updated March 18, 2019 at 5:04pm   2 Most recent comment from Isidora Markovic:Hi bosbusiness,Thank you for your purchase.You can check in our documentation different view of booking views: Booking search viewServices catalog viewStep-by-step Booking Wizard viewSo you can use c ... maxlaxinc Import from Existing Source errorClosed   wpDataTables   Updated March 18, 2019 at 2:08pm   2 Most recent comment from Aleksandar Vuković:Hello maxlaxinc.I tried to create a table from the link you provided and got the following error:Have you published the document?Best regards. rakesh Info BlockClosed   wpDataTables   Updated March 18, 2019 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello rakesh.This cannot be done with custom CSS, or any settings within the plugin. You would need to open ../wp-content/plugins/wpdatatables/source/class.wpdatatable.php and around line 3084 find th ... Abu Noor Md Farukh Product featureClosed Pre-purchase questions for wpDataTables   Updated March 18, 2019 at 1:46pm   2 Most recent comment from Isidora Markovic:Hi Abu,Thank you for your interest in wpdatatables.As we know Contact Form 7 by default is not saving data in database. You will need some additional plugin that will do that for you. There is a lot ... Hugh Norris User time on page/postClosed Pre-purchase questions for wpDataTables   Updated March 18, 2019 at 1:29pm   2 Most recent comment from Isidora Markovic:Hi Hugh,Thank you for your interest in wpdatatables.Unfortunately we are not familiar with this plugin and his functionality, but if that data is saved in tables in database then you will be to pull ... Tomaz Kavcic drop-down and datepicker not working in sql tables & count reportsClosed Pre-purchase questions for wpDataTables   Updated March 18, 2019 at 12:25pm   10 Most recent comment from Isidora Markovic:Hi Tomaz,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Sorry for misunderstanding,But from your request we understand you that you ... Trimor Sadiku GDPR CheckboxClosed Pre-purchase questions for Amelia   Updated March 18, 2019 at 12:21pm   2 Most recent comment from [deleted]:Hi Trimor,I have already answered you about this to the other ticket, so I will close this one.Best regards. Kevindai front end interactive toolbarClosed   wpDataTables   Updated March 19, 2019 at 9:10am   3 Most recent comment from Aleksandar Vuković:Hello again Kevin.Can you, please, explain to me how these filters would be applied?1 day - I'm guessing you'd like to select a single day and display the chart based on that day (that' ... Tiago Woocommerce Variable ProductsClosed Pre-purchase questions for Amelia   Updated March 18, 2019 at 11:48am   2 Most recent comment from [deleted]:Hi Tiago,Thank you for your interest in our plugin.We are using one "Fake" product, named "Amelia" by default, with price 0, and removed from product listing.  Integration with WooCommerce is used be ...