As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

justinsmassage customer email for repeat bookingsClosed Pre-purchase questions for Amelia   Updated October 10, 2019 at 9:46am   2 Most recent comment from Miloš Jovanović:Hi Justin,Thank you for your inquire.Can you please tell me which version of our plugin do you use?Also did you checked the option Automatically create Amelia Customer user  in the amelia settings_> ... Donald McGuinn General Payment BookingClosed   Amelia   Updated October 10, 2019 at 9:46am   2 Most recent comment from Aleksandar Vuković:Hello Donald Thank you for your purchase. I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. I can offer a workaround, thoug ... Ofek Sitbon Recharge amountClosed   Amelia   Updated October 10, 2019 at 9:44am   6 Most recent comment from Aleksandar Vuković:Hi again Ofek.Yeah, the placeholder should work for SMS notifications as well. Only we didn't include the placeholder in the SMS Placeholders list, so you'll have to copy it from the e-mail ... Andrius Backend UI issue - clicking anywhere loses all the info enteredClosed   Amelia   Updated October 10, 2019 at 9:21am   3 Most recent comment from Andrius:"I will definitely forward your suggestion to our development team, so they can review it and hopefully find a solution for this issue."It'd be great! Hope you can find a solution to this. I ... lolliweb Placeholders for serialized php arrayClosed   wpDataTables   Updated October 10, 2019 at 9:14am   3 Most recent comment from Aleksandar Vuković:Hey Fabian.Thanks for letting us know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Michel ter Stege Bug in front end editing optionClosed   wpDataTables   Updated October 10, 2019 at 9:04am   3 Most recent comment from Aleksandar Vuković:Not a problem, Michel. Thanks for letting us know. The ticket will close itself after a week, so no need to worry about that. If you have any further questions or issues, please feel free to open a n ... Ahmed Alawlaqi TrialClosed Pre-purchase questions for Amelia   Updated October 10, 2019 at 8:57am   2 Most recent comment from [deleted]:Hi Ahmed,Thank you for your interest in our plugin.We don't have trial version but you can test our plugin on our demo site here and also download our Lite version free to test the plugin. You s ... Dafra Sanou Custom forms in confirmation email for employeeClosed   Amelia   Updated October 10, 2019 at 8:23am   2 Most recent comment from [deleted]:Hello Dafra Sanou, Thank you for your purchase!When you go to Amelia -> Notifications - Email Notifications you can choose two types "To Customer" and "To Employee" and when you click on "To Employe ... John Paolo Caragdag Table FilteringClosed   wpDataTables   Updated October 10, 2019 at 8:17am   4 Most recent comment from Aleksandar Vuković:Hi again John Paolo Caragdag.You're welcome, glad I could help.That is default behavior of charts engine, but if you need some custom solution you can check in our documentation about wpDataC ... Robert Kent Jr functionClosed Pre-purchase questions for Amelia   Updated October 9, 2019 at 4:47pm   2 Most recent comment from [deleted]:Hi Robert,Thank you for your interest in our plugin.I will describe our process for booking events. Once customer chooses event and number of persons that are coming he proceeds to the booking form wh ... Andrius Google / Facebook conversion trackingClosed   Amelia   Updated October 9, 2019 at 3:24pm   4 Most recent comment from [deleted]:Hello Andrius,  You are welcome! Great, glad to hear it worked! If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  chosecz Meeting over one dayClosed   Amelia   Updated October 9, 2019 at 3:19pm   2 Most recent comment from [deleted]:Hello chosecz,Thank you for your purchase!Unfortunately, you can't make a service that long (two days) in Amelia at the moment. I thought of making a service 23 hours and extras another 23 h bu ... HandelshuysDoetinchem calculation extra'sClosed   Amelia   Updated October 9, 2019 at 1:09pm   6 Most recent comment from [deleted]:Ok, thanks for your suggestion! We will write this down in our to-do list for one of our future releases!If you have any other questions or concerns feel free to open a new ticket and we will gladly h ... Daniel Colour change not workingClosed   Amelia   Updated October 9, 2019 at 12:53pm   2 Most recent comment from [deleted]:Hello Daniel, I see that you have opened another ticket for the same issue and that my colleague answered it so I will close this oneIf you have any other questions or concerns feel free to open a ne ... raymond0000 Clark Booking form now not displayedClosed   Amelia   Updated October 9, 2019 at 11:59am   4 Most recent comment from [deleted]:Hello raymond0000,This can't happen just like that, as you said by itself, in Amelia. Could you please tell me have you changed something in your database, that maybe affected this? Or change ...