As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Leah Matthews Service DurationClosed   Amelia   Updated October 8, 2019 at 8:27am   4 Most recent comment from [deleted]:Hello Leah, Thank you for your purchase!Great, glad you figured it out If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Rich Deane Time Pick Jump on MobileClosed   Amelia   Updated October 8, 2019 at 5:41am   5 Most recent comment from Aleksandar Vuković:Hi again Rich.Glad to hear that it fixed the issue.I don't know how an update got through without this fix. Probably some conflict came up. I'll have to see that with my developers.Anyway, ... Rich Deane Multiple LocationsClosed   Amelia   Updated October 7, 2019 at 3:57pm   4 Most recent comment from [deleted]:Hello Rich, You can vote here If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Elis Mar Einarsson Workhours at 1h intervals not goodClosed   Amelia   Updated October 7, 2019 at 3:50pm   6 Most recent comment from [deleted]:You are welcome! Glad I could help If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Agamax79 Recharge for SMSClosed   Amelia   Updated October 7, 2019 at 3:44pm   8 Most recent comment from TIFFANY GIPSON:How many SMS are send for the credit rates? I don't see anything on the site explaining that. I may have to cancel this upgrade, this was a must for my client. Now I will have to tell her she has ... Jan Koch developer docs & theme integrationClosed Pre-purchase questions for Amelia   Updated October 7, 2019 at 2:01pm   2 Most recent comment from [deleted]:Hi Jan,Thanks for your interest in our plugin.We don't have developer documentation fo Amelia plugin. There's no multiple prices for events. W have some hooks available, our support engeene ... Simon Povey Block BookingClosed Pre-purchase questions for Amelia   Updated October 7, 2019 at 1:54pm   2 Most recent comment from [deleted]:Hi Simon,Thank you for your interest in our plugin.Unfortunately no, we don't have package feature yet. The only workaround for now is to pay for 10 when booking the first slot and that to send a ... fatii Service titleClosed   Amelia   Updated October 7, 2019 at 1:50pm   2 Most recent comment from [deleted]:Hello fatii, Some of our users were asking for some solution because they had longer titles and this wasn't nicely shown on the front-end, so our designers made this solution with (....). When ... Will Bridges Unable to add amelia scheduler to a pageClosed Pre-purchase questions for Amelia   Updated October 7, 2019 at 1:37pm   8 Most recent comment from [deleted]:Hello Will Bridges, Sorry for replying late, we are not working on weekends. There is probably something wrong with the installation process of Amelia .My suggestion is to install/update the plugin ... Holly Neumann Google calendarClosed   Amelia   Updated October 7, 2019 at 11:57am   2 Most recent comment from Aleksandar Vuković:Hello HollyThank you for your purchase.If you navigate to Amelia Settings/Labels, and enable the slider - you can change Service and Employee to anything you want:Best regards. Manon displayClosed   Amelia   Updated October 7, 2019 at 11:12am   2 Most recent comment from Aleksandar Vuković:Hey ManonThat's itThanks for letting us know you were able to resolve the issue.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bes ... Stephan Zurfluh Amelia solve problemClosed Pre-purchase questions for Amelia   Updated October 7, 2019 at 10:52am   2 Most recent comment from [deleted]:Hi Stephan,Thank you for your interest in our plugin.I am sorry but I don't speak German, if you can explain what you need that will help. Also you can visit our demo websites and try yourself an ... Nina Amelia Admin BookingClosed   Amelia   Updated October 7, 2019 at 10:51am   2 Most recent comment from [deleted]:Hello Nina, Thank you for your purchase. Apologies for replying late, we are not working on weekends. Unfortunately, this is not possible in Amelia at the moment. The 'company policies' a ... Noel Taking Multiple NamesClosed   Amelia   Updated October 7, 2019 at 10:32am   2 Most recent comment from Aleksandar Vuković:Hi Noel.Thank you for your purchase.At the moment, there are no options to add the details for all attendees. What you can do, though is add some custom fields where they would enter this information ... john PricingClosed Pre-purchase questions for Amelia   Updated October 7, 2019 at 10:28am   2 Most recent comment from Miloš Jovanović:Hi john,Thank you for your inquire.After the subscription is over, you will not have support or updates. Once the subscription is over the plugin will not be nun functional, you can use all the featu ...