Public Ticket #2179789
customer email for repeat bookings


  • justinsmassage started the conversation


    I have had a few customers who have tried to book a session online to be told their email address already exists with another account and requires the customer to submit another email address. Is there a way for repeat customers to be able to book with their original email without being prevented from booking? Thank you, Justin 

  •  691
    Bogdan replied

    Hi Justin,
    Thank you for your inquire.

    Can you please tell me which version of our plugin do you use?

    Also did you checked the option Automatically create Amelia Customer user  in the amelia settings_> roles settings ( attachment) 

    Best regards.

    Attached files:  Screenshot 2019-10-10 at 11.46.05.png

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,

    Bogdan Radusinovic